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140 results found

140 results found in Lot 2: Cloud software in the category Social media monitoring

  • STRIAD - Ethical AI Platform for Complex Social Problems

    TRILATERAL RESEARCH LTD

    Ethical AI platform for transforming data into domain-informed decision-support insights to tackle complex societal problems, including (e.g., crisis and security, child exploitation, organised crime, human trafficking, health, climate change, air quality, social care, and others). Supported by our associate services including data protection, cyber security, innovation & research, sociotech insights.

  • Scout® for the Public Sector

    Synalogik Innovative Solution

    Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.

  • Cirrus Contact Centre- Advanced Reporting

    Amillan Ltd

    Cirrus Advanced Reporting (CAR) helps customers analyse, explore and gain deep insights into their contact centre. CAR allows customers to take pre-built reports and dashboards; customise and share them with colleagues. Customisation can include writing queries to find answers to complex questions; providing customers with a wealth of actionable insight.

  • Scout® for Serious Organised and Major Crime

    Synalogik Innovative Solution

    Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.

  • Brandwatch One: social media monitoring, customer engagement and management solution

    Brandwatch

    Brandwatch One is a full-suite social media monitoring, social media listening, media analytics and customer engagement solution. Using the most comprehensive social insights and data customisation, we allow businesses a one stop shop for social media data, including streamlined workflows to allow companies to take effective action.

  • Cloud CRM software

    Gulp Digital

    Gulp Digital’s cloud software service will help you build and support cloud CRM solutions. Our experience spans a range of platforms including Salesforce, Microsoft Dynamics and Hubspot covering standard builds and custom configurations (custom data objects and workflows), delivering a robust CRM solution that meets business objectives and user needs.

  • boxxe Hootsuite plus TINT Add-On: Social Media Mgmt

    BOXXE LIMITED

    Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.

  • Cirrus Contact Centre- Custom Voice (CPaaS)

    Amillan Ltd

    Cirrus will custom build a solution just for you. Cirrus will work with customers to design a solution which meets your specific needs and delivers on your business outcomes. This allows various telephony capabilities to be selected and configured to route your calls efficiently and effectively.

  • Microsoft Dynamics 365 Marketing

    Kick ICT

    Make your marketing strategy more efficient, targeted and relevant to your customer with Microsoft’s marketing automation platform. You’ll better manage the full marketing journey from awareness, to prospect, to conversion and cross/up sell, getting the right communications in front of your customers and your marketing team working with maximum effectiveness.

  • Esuasive Housing - Dynamics 365 / Power Apps for Housing Associations

    Esuasive

    Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords. Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.

  • Cirrus Contact Centre- CCaaS Voice Agent Licence

    Amillan Ltd

    The Cirrus Voice Agent License provides users with access to core Cirrus Voice functionality, including ACD, IVR and Call Routing application.

  • Microsoft Dynamics 365 Customer Service

    Kick ICT

    Your customers are at the heart of your business and your relationship with them is key to your success. With Dynamics 365 Customer Service you can focus on building these relationships, improve your service and drive satisfaction. Our service includes developing, consulting, migrating, deploying and supporting Dynamics 365 Customer Service

  • eGain Customer Engagement Hub

    eGain Communications Ltd

    Knowledge-powered customer engagement platform – enabling customer service organisations to have a single source of the truth across all customer communications and touch points – so that as a business, you have all customer interactions, knowledge, analytics, and administration managed in one place. Gartner calls this a “customer engagement hub”.

  • Cognizant LEAF - Learning Evolutionary AI Framework

    Cognizant Worldwide Limited

    Cognizant’s powerful Learning-Evolutionary-AI-Framework (LEAF™) is enables artificial intelligence to move beyond human limits to deal with this complexity today’s extremely complex problems and staggering amounts of data. Taking advantage of massive datasets and distributed computing capacity, it generates complex models and discovers novel decision-making strategies automatically, thereby optimizing business outcomes.

  • Klear: Influencer Marketing Platform

    Meltwater

    Klear is an end-to-end influencer marketing platform that helps brands and agencies build and execute successful influencer marketing programs. Data is updated in real-time and includes all leading social media networks (Instagram, Twitter, Facebook, YouTube, TikTok, Twitch).

  • Meltwater: Media Monitoring, Analytics and PR Solution

    Meltwater

    Meltwater is a real-time media intelligence platform, an industry leader with over 30,000 clients. Centralise all media needs in an easy to use unified platform; track, alert, distribute (internally and externally), analyse, and report. We capture content from all corners of the globe, across news, social media, broadcast, and podcasts.

  • Redmoor Health Business Intelligence

    Redmoor Health

    Redmoor Health Business Intelligence Service is delivered by specialists with a proven track record in Health and Social Care sectors. Our services include feasibility studies, benefits realisation, and digital/health analytics. Our business intelligence services help you deliver the data insights you need to support your operations and strategic decision making.

  • Hootsuite Enterprise Social Media Management Platform

    Hootsuite Inc

    Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.

  • boxxe Hootsuite Amplify Social Media Employee Advocacy Solution

    BOXXE LIMITED

    Hootsuite Amplify is a solution for employee advocacy and employee engagement, that allows your employees to share organisation approved messages and content via their own social networks. Realise the full reach of your employees' social media footprint within a controlled and governed environment.

  • Teradata Vantage Customer Experience (VCX) Service

    TERADATA (UK) LIMITED

    Vantage Customer Experience brings a complete set of capabilities for discerning the behavioural paths of each individual customer, determining the next best interaction and delivering a consistent, hyper personalised experience making delivery of the right message, to the right customer, at the right time not just possible, but proven.

  • DigiTickets ticketing and EPOS Software

    DigiTickets

    DigiTickets since 2009 has been providing family attractions with online ticketing and EPOS solutions. Our cloud-based, mobile-first platform has been designed for customers to quickly book the tickets they want, with optional up-sell of additional items, reporting, integrated payment processing, staff rotas, channel management and self-serve options.

  • Microsoft Dynamics 365 CRM (CE) Implementation

    SAGlobal (Europe) Ltd

    D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.

  • Web Chat / Live Chat - Click4Assistance UK Provider

    Click4Assistance Limited

    A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.

  • Salesforce - Government Engagement Cloud

    Softcat Limited

    Salesforce - Government Engagement Cloud is a leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDCS2022GC13

  • XMA Salesforce - Government Engagement Cloud

    XMA Limited

    Salesforce - Government Engagement Cloud is a leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDCX2022GC13

  • DELTAVISION

    HUMAN DIGITAL LIMITED

    Human Digital deliver threat analytics across fast-moving online information environments with a focus on extremism, terrorism and disinformation. Its DELTAVISION platform operates within the critical legal and ethical parameters required by government departments across the world and delivers high-precision visual analytics using best practice Artificial Intelligence and Machine learning techniques.

  • Cirrus Contact Centre- CCaaS Email Agent Licence

    Amillan Ltd

    Provides Cirrus CCaaS users with access to Email as customer communication channel. Our Email services include Smart Mailbox management, keyword prioritisation, Canned response / Template support and much more. Conversations from different channels are unified into a single, easy to use interface.

  • Community Engage

    Stantec UK Ltd

    Community Engage is a cost effective, digital solution that enables clients to hold public consultations online. It meets legislative requirements, enhances community engagement and offers advanced reporting and analytics within a bespoke, digital environment created by expert planning teams.

  • MI View analytic solutions

    Total Intelligence Ltd (G8)

    The service is provided to allow organisations to rapidly analyse all data whether the data is in structured or unstructured form. Output from the analysis can be displayed in a variety of forms from traditional tabular style to real time updating dashboards and exported to other applications for further processing.

  • Scout® DataHub

    Synalogik Innovative Solution

    Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.