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OnSolve
The OnSolve solution provides state-of-the-art, two-way communications to multiple contact devices simultaneously. This ensures your audience is reached quickly, reliably and with options for replying and coordinating event response. OnSolve provides all of the tools and support required to effectively manage all of your critical communications.
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8x8 UK Limited
Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.
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Insight
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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Geode Networks Ltd
Optimise/accelerate performance and delivery of your business critical cloud applications. Cloud services/SaaS based applications are prone to greater end-user response times when compared to application held in the local environment, leading to a reduced end-user experience impacting on business outcomes.
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Cirrus
Provides Cirrus CCaaS users with access to Email as customer communication channel. Our Email services include Smart Mailbox management, keyword prioritisation, Canned response / Template support and much more. Conversations from different channels are unified into a single, easy to use interface.
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DEVONPORT ROYAL DOCKYARD LIMITED
The Enterprise Collaboration Service is a web based work-space hosted within the MOD secure cloud. The service can be used to manage, store and securely distribute information up to and including UK SECRET classification. The service delivers secure Document Management, Business Process and Business Intelligence toolsets alongside Collaborative networking capability.
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Netsize UK Ltd
OCP is an omnichannel campaign management portal that allows users to communicate with their service users. This could be a reminder, a notification or a promotional message.
This is done using channels such as SMS and SMS web pages, including Rich Communication Services (RCS) for android handsets.
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Geomant
Buzzeasy is an all in one collaboration and customer engagement platform for Microsoft Teams.
Buzzeasy provides a feature-rich omnichannel environment for Microsoft Teams that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and apps.
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ICS.AI LTD
Brings together our SMART AI chatbot assistants / products; Website, Live Chat and Phone. Optional modules include any two of Email, Social, Meet or Outbound. Build a single contact centre solution that works together to promote user self-service and reduce agent demand, using pre-trained human parity AI language models.
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Excession Technologies Limited
Excession’s Advantage Platform enables users to share situational awareness while still retaining ownership and control of their sensitive data.
The platform does this by providing trusted, user-controlled connections between fixed, mobile and edge devices, across organisational boundaries and domains, for only as long as required by the task.
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Opus Telecoms
Cirrus Workforce Management Platform - WFM maximises Contact Centre planning with multichannel forecasting, multi-skill scheduling, employee-empowering functionality and self-service, competence development, and monitoring of real-time and past activities. Focusing 100% on creating flexible, user-friendly and feature-rich workforce management tools, driving streamlined, profitable operations, an engaged workforce and satisfied customers.
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dsi Billing Services
Govmail Online is our web browser based hybrid mail solution that enables organisations to submit documents to our secure production centres for printing and mailing - achieving upto 60% reduction in costs. Supports e-doc channel shift, home worker document production, revenues and benefits printing, offsite document production and mail merge.
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CriticalArc Ltd
Critical Arc, a global tech innovator, designs and delivers a distributed command and control solution, SafeZone™, which is revolutionising the way organisations manage day-to-day safety and security operations. SafeZone provides response teams with complete operational awareness, to enhance the protection of dispersed people, facilities, and assets, while delivering efficiency savings.
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CW Squared Ltd
Unified Communications and Contact Centre services delivering an omnichannel cloud communications solution including telephony, webchat, video, email, IM, conference calls, collaboration, online meetings; call recording, customer journey reporting, speech analytics & workforce management. Plus Intelligent Virtual Agents, Conversational AI, Voice Biometrics and PCI Payments
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Intuitive Systems & Networks
ISN are a networking-and-security specialist that provide Microsoft Teams integration for clients. Moving physical calling infrastructure to the cloud.
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A2Z CLOUD LTD
Zoho TrainerCentral gives you everything you need to transform your expertise into an online training business.It is a single comprehensive platform to manage and run your training business. Build your own brand, deliver meaningful training, and help empower the world.
Run online classes, tests for schools, universities using Zoho TrainerCentral.
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MMG Mobile Marketing Group
Messaging alert services. SMS, Email, Voice and HLR , Multi-Channel Campaign Manager. The most highly accredited SMS provider for Security. UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus & Secure Digital Transactions Kitemark accredited. MMG delivers more SMS messages for UK Central and Local Government than any other provider
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GAMMA NETWORK SOLUTIONS LIMITED
SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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AWAKEN INTELLIGENCE LIMITED
Awaken Scripting is a low code web-based application that can be configured to provide relevant information based on data collected, this can be dynamic within a page and between pages. A single unified desktop for agents to focus on a customer rather than accessing multiple systems.
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Nimbus Digital Technology Innovations Ltd
Nimbus is a specialist digital & technology company focused on providing services to help our customers benefit from using cloud technologies.
As a Microsoft Cloud Solution Provider (CSP), we can offer Microsoft365 software licenses at lower than market price.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.
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Telefonica UK Limited
Cloud Voice product is a Hosted communications and collaboration service based on Cisco’s BroadSoft and Webex technology, removing the need for you to have an on-premise PBX and voice networking on each of your working sites. It allows you to address your voice telecommunications needs through your existing data access.
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DEVONPORT ROYAL DOCKYARD LIMITED
The OFFICIAL-SENSITIVE Enterprise Apps Store utilises a web-based Virtual Desktop Infrastructure (VDI) to enable Government and industry partners to securely collaborate. Hosted on the RLI/ALI, the service provides a central repository for numerous COTS and bespoke Project, Programme and Engineering applications and avoids desktop interoperability issues.
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Kerv Experience Limited
Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.
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Thumbtel Ltd
A second mobile number for work on personal smartphones on any network.
Another Number enables the separation of business and personal communications without the need for a second SIM or handset.
No setup charges, longterm contract or cancellation fees. Monthly subscription saves businesses up to 50% in mobile costs.
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Airwave
WAVE PTX push-to-talk is a group communication service that connects your team at the push of a button across different networks and devices. Easily share voice, text, photos, video and more with a group or individual at the push of a button, all from one PTT application.
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ONECOM LIMITED
Five9 by Onecom is a market leading cloud Contact Centre service that enables contact centres to deliver a consistent customer experience across voice and digital interactions. AI and automation capabilities help organisations exceed customer expectations in the most operationally efficient and cost-effective manner. Provided with Onecom's unique OneCloud aggregation capabilities.
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Howell Technology Group Limited
Office 365 and Microsoft 365 Apps enables you to create, share, and collaborate from anywhere on any device with a cloud-based suite of productivity apps and services. Licensing available from Microsoft 365 Apps for enterprise, O/M365 E1, O/M365 E3 and O/M365 E5.
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Geode Networks Ltd
End User Experience (EUX) Monitoring from Geode Services is a managed service that provides visibility into user experience (EUX) by monitoring and reporting on their specific performance of application activities across any application type, local, cloud, multi-cloud, web, VDI or enterprise.
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KPMG LLP
Our service is a consultancy and technology based offering for the provision of Flexible Benefits and Total Reward Statements to aid with employee engagement, reward and communications. It is a one-stop shop employee portal to being all elements of HR together at one place.