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Learning Pool
Your agents need to be on top of their game to deliver the best customer service they can, every single time. We created this collection to help ensure your teams are empowered, with the right learning at the point of need to deliver brilliant customer service time and time again.
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UNI SYSTEMS SYSTIMATA PLIROFORIKIS MONOPROSOPI ANONYMI EMPORIKI ETAIRIA
Easily build, deploy and manage modern container-based apps on OpenShift with confidence. Leverage UniSystems expertise in assisting customers in their transition to cloud-native application development and deployment
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TARGET INTEGRATION LTD
Our SharePoint Online Support & Migration delivers tailored assistance from setup to maintenance. We provide troubleshooting, training, customisation, and integration services for enhanced efficiency. With proactive monitoring and responsive support, we ensure seamless operations, letting you focus on core business activities confidently.
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ERNST & YOUNG LLP
EY’s Cloud Cost Optimisation Assessment service helps devolved enterprises adopt cloud economics in a safe and controlled manner. As a board member of the FinOps Foundation, we use FinOps best practices to assess people, process and technology elements of cloud governance to build an end to end roadmap for adoption.
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6BYTHREE DIGITAL LTD
6bythree offers accessibility audit and testing services, identifying opportunities to enhance the accessibility experience for your users. Our experienced teams conduct thorough audits and tests to pinpoint technical and publishing issues. We prioritise findings, categorising them as minor, major, or critical, for resolution.
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I3WORKS LTD
Business Analysis - Government is one of the high-quality services that i3Works offers. We provide Business Analysis - Government practitioners at all levels, from lead to support. Our experience of Business Analysis - Government and capability knowledge has been demonstrated across defence, home affairs, central government, infrastructure and local organisations.
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CDS
CDS provides end-to-end delivery of cloud-enabled services and applications for public sector bodies, including central government, arms-length bodies, departments, directorates, local authorities, police services, public safety organisations, charities/not-for-profits and health and social care services. We provide services including strategy, user research, cloud architecture, cloud migration strategies, development, support and content.
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KONSOLUTE LTD
Secure your enterprise with our Microsoft Cloud Security Services, offering robust protection for endpoints and cloud environments. Utilising advanced security protocols, compliance measures, and continuous monitoring, we safeguard your infrastructure against emerging threats, ensuring resilience and compliance across all your Microsoft cloud platforms.
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City Consulting & Capital
Our Microsoft 365 & Modern Management service provides our a roadmap and implementation of the entire M365 stack including endpoint/Intune and Modern Management/Auto Pilot. This engagement delivers the maximum value from an M365 investment and provides the structure and guardrails for a secure M365 tenant environment.
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KERV DIGITAL LIMITED
Manage your organisation's financial operation, exploiting real-time reporting and forecasting to make better data-driven decisions. We deliver project governance, discovery, service design, technical architecture design, delivery, DevOps/SecOps tooling, reporting and predictive science. Includes both Microsoft Business Central and other Microsoft Finance 1st Party applications.
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QUALITEST GROUP UK LTD
Qualitest's Enterprise Testing Services validates enterprise-level software, including Enterprise Resource Planning (ERP) like SAP, Oracle, MS Dynamics; Human Resource Information Systems(HRIS) like Workday, Oracle HCM, SuccessFactors; Customer Relationship Management (CRM) like Salesforce, MS Dynamics; Supply Chain Management Systems like Manhattan, Blue Yonder; to meet business operations and quality standards
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CODA SECURITY LIMITED
A range of service options focused on assuring the codebase for applications and microservices. This includes both manual and automated assessment of source code for potential vulnerabilities or evidence of insecure development practices. This is typically a mixture of both static analysis and dynamic analysis, depending on the application.
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EIDIKO SYSTEMS INTEGRATORS PVT LTD
IBM Cloud Pak is a hybrid integration platform with an automated, closed-loop approach that supports multiple styles of integration within a single, unified experience.
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ABCONSULTANCY SERVICES LTD
Our Agile Product Ownership service empowers Agile teams with dedicated Product Owners (POs) who champion customer needs, prioritize backlogs, and drive continuous value delivery through effective collaboration and strategic alignment.
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TENACIUM DC LTD
Tenacium DC offers Agile Project Management Foundation & Practitioner training as part of its offerings in conjunction with their training partners. The course will lead to a certification in Agile Project Management (APM). It aims to provide a basic understanding of how APM helps in planning, managing, executing projects successfully
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CATALYST BI LIMITED
Our Education Services, delivered in person or virtually, provide learning opportunities and resources to maximise the success of your data deployment. Whether it’s improving your Data Literacy skills, learning how to get started with Qlik, Snowflake, DataRobot producing content rich reports we have a modular Qlik training course for everyone.
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XTRAVIRT LIMITED
Xtravirt provides public and private cloud consultancy and professional services for Omnissa VDI solutions and technologies including Horizon and Workspace ONE across on-premise and Cloud. Covering the entire customer lifecycle including strategy, architecture, solution design, build, transition and early life support, health checks, cost optimisation, managed services, maintenance, and upgrades
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UBDS Digital
Rationalisation is a critical part of cloud adoption. Using five Rs workload assessment; rehost, refactor, rearchitect, rebuild or replace, UBDS Digital helps with discovery, assessment and analysis of your digital estate to support decision making, prioritisation and planning of workloads whether migrated to the cloud or in scope for migration.
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INOAPPS LIMITED
Inoapps Rental Management and Oracle Cloud Enterprise Resource Planning (ERP) enable end-to-end execution of the rentals process ensuring equipment is at the right place, at the right time - everytime.
Track ownership, location, costs and status. Minimise late, incomplete/damaged returns. Avoid project delays. One-stop solution for the complete rental lifecycle.
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BLUEWIRE TECHNOLOGIES LTD
Customisable audit tool to manage groups of documents (external or internal to Epro) submitted for audits (as an evolution of Excel spreadsheets), with management of workflow, assignment to clinicians, progress monitoring, robust capture of audit outcomes.
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SOFTCAT PLC
The AWS Well-Architected Tool lets you review your workloads against current AWS best practices and obtain advice on how to architect your workloads for the cloud. This tool uses the AWS Well-Architected Framework.
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Content Formula
LiveTiles Reach is an engaging app to help organisations stay connected with their employees whether they are on the road, in the field or in the office. The app is easy-to-use, quick to deploy and makes it a breeze for communicators to keep on top of employee comms.
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LEICESTERSHIRE PARTNERSHIP NHS TRUST
Low cost, proven, secure on-line Friends and Family Test (FFT) solutions for GP's and dental practices.
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RISKAWARE LIMITED
UrbanAware is a next-generation CBRN/ HazMat Information Management (IM) tool for the military and emergency response users. It's component parts provide advanced decision support within emergency civil response and defence intelligence.
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ERNST & YOUNG LLP
EY offers a Customer Data Platforms (CDPs) design and implementation service to help you harness the transformative power of CDPs. We work with you to assess the data strategy, drive omnichannel priorities, identify benefits, evaluate technological fit, then implement and deliver solutions, ensuring alignment with your strategic business goals.
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NQUIRINGMINDS LIMITED
The NQM LLM Platform provides a next generation platform for building and deploying AI applications- large language models (LLM) and generative AI. It provides simple means to rapidly build and deploy chatbots and agents through pre-configured cookie-cutters, also allows for creation of arbitrarily complex data analytics/ processing workflows involving AI.
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MARVELL CONSULTING LIMITED
Projects get into trouble. Key personnel leave. Deadlines aren’t met. Technologies don’t deliver promised benefits. Services fail to pass assessments. We offer solid experience of project rescue. We draw on deep Agile knowledge and experience, combined with expertise in the requirements for Discovery, Alpha, Beta and Live phases of development.
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ST VINCENT’S CONSULTING LTD
End to end change and transformation management.
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CGI IT UK LIMITED
CGI's Salesforce IT and Business Consultancy service is a scalable, flexible service, capable of providing full life-cycle support around Salesforce from consultancy advice, System Integration to taking full end-to-end responsibility. Platinum Salesforce Partner. Services are UK based, and where appropriate, from nearshore and offshore locations, leveraging CGI's client proximity model
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GARTNER U.K. LIMITED
Gartner will provide the client with independent and objective support to develop Rough Order of Magnitude (ROM) ICT cost projections for a specific cloud-related programme, transformation or future service. This work product is designed and priced to support other Gartner Consulting services and aims to support executive decision-making.