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Digital Space Cloud Services Limited
DigitalSpace Answer triages and deflect calls for your organisation 24/7. Leveraging natural language processing based on Amazon Alexa technology. Fast to deploy, it responds to common questions with pre-approved answers. It scales seamlessly, reduces call queues, and forwards complex calls to agents to resolve; improving both customer and staff satisfaction.
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Digital Space Cloud Services Limited
The Digital Space Amazon Connect Softphone is geared around the way the public sector works bringing only the features required to the desktop such that Agents are kept in control and don’t need to jump between lots of different applications to get the job done.
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Digital Space Cloud Services Limited
Automatically mass-calls your customers simultaneously, speaks to them giving your custom message and asks questions using a natural sounding, text-to-speech UK voice. Results from what they say is reported back to you with the option to forward to one of your agents or take a voicemail
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Digital Space Cloud Services Limited
Automatically mass-calls your customers simultaneously, speaks to them giving your custom message and conduct a survey asking questions using a natural sounding, text-to-speech UK voice. Results from what they say is reported back to you with the option to forward to one of your agents or take a voicemail
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Digital Space Cloud Services Limited
Amazon WorkSpaces offers you an easy way to provide a secure, managed, cloud-based virtual desktop experience to your end-users. Amazon WorkSpaces provides a fully managed service. With Amazon WorkSpaces, you can deliver a high-quality portable desktop, and applications, to your users on the device of their choice.
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Digital Space Cloud Services Limited
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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TEQU TRAINING AND LEARNING LIMITED
Tequ is an e-portfolio learning and development delivery platform that supports training providers, businesses and educational institutions to move their learning and development into a digital space.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
Provides a web based easily integrated, directed webchat experience for your users allowing them to be navigated through a defined list of questions and answers utilising multi-media responses, including video and images. Able to deflect users and answer simple questions or gather information, using a member of staff when necessary.
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Digital Space Cloud Services Limited
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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Digital Space Cloud Services Limited
Amazon AppStream 2.0 lets you move your desktop applications to AWS, without rewriting them. It’s easy to install your applications on AppStream 2.0, set launch configurations, and make your applications available to users.
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Digital Space Cloud Services Limited
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
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Digital Space Cloud Services Limited
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.
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Digital Space Cloud Services Limited
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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Digital Space Cloud Services Limited
Wallboard for use within your physical or virtual Amazon Connect contact centre allowing your agents and manager to see the number of calls within your contact centre queues and performance over the current day via a web based interface
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
For existing users of Amazon Connect we are able to provide our reporting solution. We consolidate data streams within a database which is used as a data source for a AWS QuickSight analytics package.
Reports produced are often bespoke to you.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
Administrative extensions for users of Amazon Connect allowing enhanced features beyond those supplied, such as: Public Holiday & Temporary Closing, Emergency Messaging within your IVR, Accessible on-call groups, Group Voicemail, Allow& Block Listing of callers, Extensions & Personal Voicemail
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Digital Space Cloud Services Limited
Mitel Cloud is a subscription based solution for businesses wanting to consume UC and omni-channel contact centre services from the cloud. The solution is hosted in geo-diverse data centres and can be delivered over the public internet or a customer's private wide area network
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Digital Space Cloud Services Limited
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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BRIGHT SPACES OPS LIMITED
We offer a complete digital showcasing and leasing solution for office spaces. By using 3D visualization, digital space availability and various automation, optimization, and digitalization features in the office space leasing process, Bright Spaces aims to increase the number of relevant requests and foster commercial agreements in this segment.
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Looking Local Limited
BetterOff is a public-facing welfare solution, bringing together employment and benefits into one easily accessible digital space. BetterOff combines benefits eligibility, applications, appeals, job searching and job journalling, speeding up the applications process, and enabling claimants to make informed decisions as to whether they will be better off in work.
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Digital Space Cloud Services Limited
8x8’s Contact Platform as a Service. Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS
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Digital Space Cloud Services Limited
X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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DAVIES GROUP LIMITED
Enables regulated-sector digital compliance and onboarding (AML & KYC) processes, optimal CX, regulatory penalty avoidance, and minimized risk and fraud exposure.
We offer access to multiple data processes via single-platform SaaS Veriphy web UI, batch submission, or API.
This enables flexible RPA-friendly workflow and result cascades, or simple manual input.