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EEQU LTD
Eequ is the leading event booking solution to manage activities for the Holiday Activities and Food (HAF) programme as well as SEND Short Breaks and Family Hubs. The centralised platform helps local councils to engage hard-to-reach families, fund more local providers and makes DfE reports simple.
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Simpleview
Simpleview provides destination marketing solutions including business listings, website design/development, Content Management System, digital marketing, CRM, booking, reporting, insights and analytics, SEO, consulting, and training to optimise marketing strategies.
These services empower destination and place marketing organisations to support the tourism economy by attracting visitors, investment, conferences, and events.
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Digital Modus Ltd
Gomeddo provides a Salesforce native scheduling platform to deliver availability across any number of complex data sets, including Rooms, Locations, Assets, Equipment, Transport and workforce planning down to individual skill management.
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EBO
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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Eventsforce Solutions Ltd
Event management platform, allowing organisers to manage a wide variety of events, conferences and meetings, whilst delivering great experiences for attendees.
In addition to our core platform, a number of additional licence options are available for specific types of events such as mobiles apps, speaker, abstract and award ceremony management.
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Plan Alpha Systems Limited
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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Payment Kiosks Ltd
MACCS 3 is a cloud based platform for council-operated markets offering market analytics tracking, trader accounts, trader live chat, email, absence management, enforcement system, document management, calendar, invoice generation, payment history reports and more.
Direct debit, daily collections, remote collections, cashless collections.
Handheld tablet software and payment kiosk software included.
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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EBO
EBO’s AI-powered Elective Recovery product uses a combination of AI technologies, risk stratification and process automation to help validate waiting lists and maximise utilisation.
It is based on three digital pillars:
- Automated waiting list validation
- Two-way conversation-based Patient Initiated Follow-ups (PIFU).
- Smart rebooking of cancelled slots
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EBO
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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EBO
EBO's solution automates the outreach and validation of patient waiting lists and provides detailed BI analytics to govern that process, The solution is available as both standalone and fully integrated to the EPR/ PAS.
Features include:
- automated, 2-way conversation
- multi-lingual
- multi-channel
- Power BI dashboards
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EBO
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
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EBO
The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre.
Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.
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EBO
The EBO Appointment Management module offers a seamless and user-friendly interface, enabling patients to:
• View upcoming appointments
• Cancel appointments
• Reschedule appointments
• Receive notifications/ reminders about new appointments and changes,
• Ask general questions about appointment procedures
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EBO
EBO delivers a sophisticated Virtual Assistant designed to efficiently address general enquiries from patients, accessible through a wide range of communication channels.
The Virtual Assistant comprehends and responds to diverse questions, encompassing topics such as standard visiting hours, specific service-related enquiries, medical procedures, and the hospital's approach to care delivery.
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EBO
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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EBO
Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively.
The EBO solution:
- automates the process of updating patient demographic data
- collects essential age, gender, address, contact details
- identifies data inconsistencies or missing data
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EBO
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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EBO
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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EBO
The Patient Surveys product enables healthcare providers to upload a list of patients into the EBO Platform, broadcast out to patients (via SMS, Email, WhatsApp), using automated chat to gather essential patient information.
EBO’s platform ensures that the survey questions are contextually relevant and easily comprehensible to patients.
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EBO
EBO's Intelligent Patient Portal (IPP) fuses automated conversational-AI, with traditional portal functionality for the best of both worlds.
This is a 2nd Generation Portal, surfaced via the NHS App or the Trust website.
Used for:
• Patient-led Appointments
• Information, Advice & Guidance
• Notifications
• Questionnaires
• Patient letters
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Ceox
Ceox’s Book a Desk Space App on Microsoft’s Power Platform enables individuals, and teams, to view available office space and book desks for themselves and colleagues - any device, anywhere.
App includes meetings rooms and parking. Making use of PowerApps, with Teams integration, it is a solution for space management.
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Digital Modus Ltd
An integrated Leisure Centre Management solution for Local Authorities. Built on the Salesforce platform offering seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints.
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PUNGO LTD
Joy creates a digital ecosystem around social prescribing that enables individuals to access non-clinical support services faster. The system generates real-time outcome data (e.g. wellbeing improvement, GP appointment reduction, service performance) that informs strategies and allows decision-makers to prove the efficacy of their social prescribing programme.
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Inform Communications Ltd
AI Virtual Assistants that support local/central government and public sector telephony channels. Human parity Natural Language Understanding and DTMF models enable citizens to self-serve 24/7. Seamless multi-lingual/deployment/continuity with chatbots, social-media and live chat channels. Full/partial Integration with client systems. We design, build, host and manage services or clients can self/manage.
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DAVIES GROUP LIMITED
The Complaints Management proposition from Davies Technology Solutions (Caresmart), is a templated product within the Foundation Platform. Caresmart makes it easy for organisations to capture, manage, track and report on complaints across the entire business network, ensuring customers experience a consistent and concise approach to resolving their problem within.
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Britannic Technologies
Bizvu Messaging allows clients to bring together webchat, chatbot, social channels and messaging platforms (both Public comments and Direct Messaging) into a single hub, giving agents the opportunity to respond across channels without needing multiple interfaces. The platform can also provide targeted routing into any contact centre or CRM system.
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ProduQtive Limited
QBE Recruit offers an end-to-end contingent staffing platform for short-shift placements. Servicing recruitment teams of employers and staffing agencies to reduce recruitment cost. Integrate with ProduQtive rostering and time and payment solutions. Suitable for all settings, staff groups incl. Collaborative Banks and Direct Engagement.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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Format14CRM Limited
Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.