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LexisNexis Risk Solutions
LexisNexis® TraceIQ® - our online tracing and investigation system - unites a wealth of consumer reference data with user-friendly search tools and intuitive functionality. This powerful combination allows you to create a full profile of the individual you are dealing with and ultimately improve your tracing and investigation activity.
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Novoville Ltd
Novoville Parking & Mobility creates a seamless experience from the moment a driver arrives through the reporting of parking activity in the city, including permits and fines. Our broad range of solutions work cohesively together and integrate with third-party IoT platforms, allowing authorities to manage parking and mobility operations efficiently.
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Symplicity
Symplicity CSM empowers careers services staff to achieve maximum efficiency and control in managing all career service related tasks, increasing student and employer engagement. With Symplicity, staff have full control over the careers service operations through jobs, internships, student advice / advising, events, careers fairs, mentoring, surveys and automation.
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Insight
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCI2024GC14
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Arcus Global Limited
Arcus Gazetteer provides the ability to manage both local land and property, and street gazetteers.
Data is held in a BS7666 compliant format providing the ability to import and export data on a regular basis.
Tools allow for the management of data on either an individual record or bulk basis.
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XMA Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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XMA Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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TRANSUNION INTERNATIONAL UK LIMITED
A TruValidate module that allows the verification of presented identities against mobile phone numbers delivered by the UK’s Mobile Network Operators (MNOs) and Virtual Mobile Network Operators (VMNOs). SIM swap and redirection alerts can be configured.
A One Time Passcode send and confirm can be delivered via the TruValidate API.
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Panacea Applications Limited
User-friendly all-in-one solution with flexible resource management tools incorporating; planning, scheduler, timelines, resource allocation and task management. Organised project management. Optional-interface with ERP. Performance and progress monitoring against time-line, budgets, analytics, reports and KPIs. Collaborative workflow and compliant supply-chain management. Automated administration reduces workload. GDPR compliant, time and cost efficient.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14
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ADAPTIVE COMMUNICATION SOLUTIONS LTD
Horizon Contact is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon service. An add-on to the Horizon subscription, Contact includes call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, administrators, supervisors and agents level access; the complete Contact Centre
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Abavus.co.uk
Our Freedom of Information (FOI) module enables local authorities to process and manage all of their FOI, SAR, EIR, and Complaints submissions digitally. The module is designed with efficiency and automation in mind, with artificial intelligence (AI) built-in to enable rapid summaries and responses.
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Phoenix Software Ltd
Field Service Contractor allows expansion to non-employees by providing essential work order management functionality, making it easier to scale service operations to meet demand.
Field Service Contractor is licensed per user and includes the latest version of Field Service Mobile.
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NTT DATA Business Solutions (UK) Limited
SAP Sales Cloud empowers companies to provide outstanding sales experiences by accessing a 360-degree view of a customer and their interactions. By simplifying and automating key sales processes and providing sellers with intelligent recommendations, sales teams are able to focus more on customer interaction and cultivating lasting relationships.
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CMAP Software
CMap provides cloud based project accounting tools to improve project profitability, make better resourcing/budgeting decisions, accelerate invoicing/payment and win more accurately priced and scoped projects while integrating 20+ business applications including timesheets, resourcing, fee calculators, invoicing, fee forecasting, CRM, HR, business intelligence reporting, mobile applications, dashboards, project accounting and more.
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LIVEWIRE CONSULTANCY
Compliant and HMPO-licensed integrated solution to locate and engage individuals, beneficiaries, heirs and spouses for asset reunification and evidence gathering. Effective with even the most minimal lookup information, LW Trace uses AI combining licensed DDRI/GPO deceased data and over 30 years of historical address records, electoral role & transactional data.
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Resolution Data Management
Development Control – A complete back office solution from Planning Portal Integration, Application Validation, Consultation, public access, including redaction and instant publishing. The system has extensive workflow and team management facilities, along with Constraints management and Stat/Non Stat consultation and extensive reporting.
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Ultranyx
Spectrum Spatial empowers analysts and executives to glean spatial insights whether they are in the office or on the road via their favourite browser or mobile device. Greater access to spatial insights enables organizations to achieve efficiencies and cost savings while better serving customers and key stakeholders.
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Getech Limited
Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more. We also offer archive licenses to provide access to a users data once their account has been archived at reduced cost.
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ADAPTIVE COMMUNICATION SOLUTIONS LTD
Xelion is a hosted VOIP service that offers a simple single subscription service that encompasses the facility to choose some or all of the following services; call routing, call diversion, VM to email, call reporting, recording, unified communications, presence, wallboard and CRM integration across phones, desktop clients, and mobile applications
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Abavus.co.uk
Our Contact Centre module is a hosted Customer Relationship Management application. Designed for use in public sector organisations, the module provides an easy to use and fully featured CRM system that fully integrates into all other My Council Services modules, and offers easy integration with other systems.
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Ve3 Global Ltd
With SAP Ariba intelligent spend management solutions, you can tie together more than 30 processes and incorporate comprehensive transaction data to deliver greater efficiency, accuracy, and control every step of the way, from source to pay.
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HAYMAN.DEV LTD
Asset management and tracking is a multiplatform, multi-device driven system for information control for tomorrow. We listen and drive off the shelf or bespoke requirements to record, track, audit and report of your data. Providing you with a blended approach to giving you the needed information at hand.
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Lateral
Lateral Technology has been a cloud-based technology provider of software since 2009. Lateral offers workflow automation, task management, automated communication of texts, emails, calls and letters. Lateral is known for its flexibility servicing multiple councils for a variety of CRM use-cases.
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Arcus Global Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14
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Tech Mahindra Limited
Our data and analytics solutions, powered by our leading-edge platforms, allow our clients to gain the best insights from the data available to them, provides innovative sources of high-quality data to assist in customer-profiling, business optimisation, and product targeting, helping drive efficiencies from their operations
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INFOPAD LTD
InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.
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EnableIT Technologies Ltd
enable.services, a globally acclaimed software specialist, offers a SugarCRM-powered membership management system, centralising customer data for streamlined operations. This hub fuels business growth through automation, collaboration, and insightful reporting. With flexible customisation, it delivers a bespoke membership management solution meeting precise business needs, ensuring success and efficiency.
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LexisNexis Risk Solutions
LexisNexis® IDU enables you to have increased confidence in verifying an individual’s identity whilst supporting a frictionless customer journey. Providing a multi-layered check and screening against a variety of datasets, IDU assists with verifying and authenticating identity documents, identifying risks, helping negate the risk of identity fraud.
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NHS North of England Commissioning Support Unit (Hosted by NHS England)
The Capacity Tracker is a web-based digital application that enables care homes, community rehabilitation and hospice providers to share their available capacity in real time and allows discharge teams to search for availability via any internet enabled mobile device to minimise avoidable Delayed Transfers of Care.