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547 results found

547 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • 8x8 Cloud PBX

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • 8x8 Contact Centre

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Business Telephone Systems

    Kick ICT

    We offer UK business telephone systems that will improve your business communications, including set up of telecom systems, VoIP, business landlines and call recording solutions from vendors including 3CX, Horizon, Avaya and Microsoft Teams Phone.

  • Contact Centre

    Intercity Technology Limited

    Intercity’s Contact Centre platform enables efficient customer engagement and support. It offers omnichannel communication (voice, chat, email), call routing, IVR, analytics, and CRM integration. Improving customer service, agent productivity, and scalability while reducing infrastructure costs. Ideal for businesses seeking flexible and modern customer interaction solutions

  • 8x8 CPaaS (Contact Platform as a Service)

    Digital Space Cloud Services Limited

    8x8’s Contact Platform as a Service. Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS

  • PCI Payment System - DTMF masking

    Britannic Technologies

    Cloud Firewall technology auto-mutes calls when rfc2833 compliant DTMF is detected to securely capture payment card details during a live call when speaking with an agent and de-scopes the telephony environment from PCI DSS for payments. This certified PCI DSS Level 1 solution enables call recording compliance and IVR integration.

  • Devyce

    DEVYCE LIMITED

    Devyce is a smarter cloud-based VoIP service. With mobile and desktop apps, the phone system works from anywhere and allows your staff to work as well at home as in the office. AI-assisted features help improve productivity and record-keeping.

  • Voice Services

    Zenzero

    Cloud based Voice services (VOIP) to deliver voice connectivity to users, allowing them to make and recieve phone calls to a centralised, hosted voice environment.

  • Microsoft Cloud Licences - Microsoft 365

    LogiQ Consulting Ltd

    Logiq is a Microsoft Solutions Partner, providing Microsoft Cloud licences. Logiq has specialist advisors that can capture requirements and recommend the most appropriate licences and those that represent the most value for money. Logiq can provide additional value adding services as required.

  • HeyCentric Income Manager

    QuickThink Cloud Limited

    A powerful suite of payment handling modules all of which feed into a comprehensive Income Management component. This provides a highly effective overview of an organisation’s cash position, assisting in both tactical and strategic decision making by giving a real-time view of the cash position at any given time.

  • 8x8 Cloud Contact Centre

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Managed Voice Service

    Pure IP

    Fully managed enterprise telephony/voice service delivered as a cloud service (ie. no SBC hardware necessary) but can include on-premises SBC management where necessary. Also caters for hybrid cloud/on-premises environments and integration with legacy PBX's and other telephony applications. Secure, resilient, reliable SIP based communications.

  • Fusion - Horizon Hosted UCaaS Service

    Charterhouse Voice & Data

    Charterhouse's Fusion Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis.

  • Microsoft Teams Calling Plans

    Phoenix Software Ltd

    A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.

  • Teamwork Analytics Security & Governance for Microsoft Teams by Nasstar

    GCI Network Solutions Ltd

    Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.

  • Microsoft 365 CSP

    Transparity Solutions Limited

    Our CSP Subscriptions for Microsoft 365 provide the subscription licensing of your Microsoft Cloud environment in a flexible and cost-effective manner. We also offer proactively managed services which are offered as a chargeable add-on services, which are materially lower in cost than traditional asset and user based managed service offerings.

  • 8x8 XCaaS (eXperience Communications as a Service) Platform

    INTUITY COMMUNICATIONS LIMITED

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • boxxe Microsoft Teams Calling Plans

    BOXXE LIMITED

    A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.

  • 8x8 Intelligent Customer Assistant

    8x8 UK Limited

    A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.

  • Chess Teams Operator Connect

    CHESS ICT LIMITED

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • Voicescape Local Authority

    VOICESCAPE LIMITED

    Voicescape’s services allow Local Authorities to drive huge improvements in resident engagement and debt collection. Through greater insight, Authorities can deliver operational efficiencies throughout all stages of the collection of Council Tax, NNDR and Housing Benefit overpayments. We remove non-value-added tasks and deliver engagement, maximising payments, income and customer satisfaction.

  • 8x8 Communications Platform as a Service (CPaaS)

    8x8 UK Limited

    8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.

  • Omnia In-cab Solutions

    OMNIA SMART TECHNOLOGIES LIMITED

    Our Fleet operations and execution management software is designed to streamline local authority service delivery, encompassing waste collection, road sweeper operations, housing, and highways management. Integrating advanced telematics, vehicle CCTV, route optimisation, asset management, and paperless workflow systems, our software enhances job management and operational efficiency.

  • Colt Contact Centre as a Service (CCaaS)

    CenturyLink Communications UK Limited

    Contact Centre as a service, CCaaS. Colt provides 3 solutions for differing requirements based on numbers of users, voice only or full Omni channel, complex routing or basic telephony, CRM integration - front or back end, Microsoft Teams, Google or no preference on front end app.

  • Zoho Cliq - Team communication & collaboration platform

    Zoho Corporation Limited

    Zoho Cliq's secure chat platform facilitates business conversations, whether they're between internal teams or with external stakeholders. With hybrid work features like video conferencing and customisable messaging channels, your teams can work together from anywhere.

  • Cirrus Omnichannel Contact Centre from Redcentric

    Redcentric Solutions Limited

    Cirrus Contact Centre from Redcentric. Elevate public engagement with Cirrus Contact Centre: AI-enhanced, omnichannel solution seamlessly integrated with MSTeams. Experience unparalleled communications across voice/digital channels with advanced AI automation_smart routing_analytics. CCaaS (Contact Centre-as-a-Service) platform ensures top-tier contact centre ominichannel service with end-to-end encryption and data sovereignty.

  • 8x8 Voice for Microsoft Teams

    Six Degrees Technology Group Limited

    An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.

  • Teams Call Recording from Chess ICT

    Armadillo Sec Ltd

    A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres

  • Cloud Voice Contact from Chess ICT

    Chess CyberSecurity Ltd

    Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.

  • Microsoft Teams Operator Connect from Virgin Media O2 Business

    Virgin Media Business

    Microsoft Teams Operator Connect provides Public Switched Telephone Network (PSTN) connectivity with Teams and Microsoft Phone System for Teams Enterprise users to make external calls. Fixed 01 and 02 telephone numbers are the Teams phone numbers across enabled Teams clients. Our Unified Recording service is available as an optional add-on.