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4054 results found

4054 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • HGS Agent X + Genesys Contact Centre Software

    HGS UK

    HGS Agent X and Genesys Cloud CX offer a comprehensive contact centre solution. HGS Agent X is a cloud-based AI accelerator providing a tech-agnostic interface, and customisable solutions that are secure and scalable and features programmable API framework and fully managed support. Genesys Cloud CX complements with reliable/flexible omnichannel capabilities.

  • Zoom

    Bytes Software Services

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. bssgc

  • ServiceNow Software and Licencing

    NEWROCKET (UK) LIMITED

    A portfolio of vertical, process driven applications built on the best-in-breed ServiceNow platform promoting business process automation through digital workflows and great experiences. The ServiceNow platform leverages a centralised concept of a single data model, single UX, single automation and integration engine

  • ERP Software Epaccsys

    Epaccsys Limited

    ERP software provider Epaccsys have been supplying ERP software and ERP software solutions for over 15 years with Epicor ERP software. The full suite of ERP software modules available include Financial ERP software, Distribution ERP software, Supply Chain Management ERP software and Project Management ERP software.

  • Training Courses and Multi Person Events

    Zipporah Ltd

    Booking for training courses and events such as walks/talks/workshops. Deliver online visibility and booking of your courses/events. Including easy search by keyword/category/date with online payment and real-time availability. Baskets for multiple bookings as well as waiting lists available alongside variable cost models depending on customer or ticket types.

  • Salesforce Hyperforce Lightning Sales Cloud

    Arcus Global Limited

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14

  • Massage And Special Treatments Licensing Application Process Automation - verso™ software

    Rocktime Ltd

    Rocktime's verso™ licensing software provides online self-service massage and special treatment licensing, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

  • 8x8 Unified Communications

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Aladdin - Staff Training

    MegaNexus Ltd

    Aladdin is a secure, cloud-based staff training and performance management tool. Powered by AI assessment, Aladdin reviews skills, competencies, needs, assets and deficits of staff to provide a personal development plan and personalised training content that enhances development, capability and productivity.

  • Altia Covert Operations Solution (ACOS) Surveillance Authorities

    ABM Intelligence Limited

    ACOS offers a comprehensive tool for the management of applications for Directed Surveillance, Intrusive Surveillance, Property Interference, Combined (Intrusive and Property) Surveillance and TEI Warrants (all written and urgent). With easy workflow and compliance with RIPA, IPA, Police Act, GDPR, FOIA and HRA this module ensures legislative compliance.

  • Remote Property Monitoring Platform

    IOPT LIMITED

    iOpt has developed a service that allows managers of large property portfolios such as social housing to monitor stock that is otherwise difficult to access on a regular basis. This happens in real time to predict and monitor potential damage to the property or environmental risks to the tenants health.

  • Patient Feedback Platform

    SmartSurvey Limited

    Our Patient Feedback Platform offers a comprehensive solution for healthcare providers to collect, analyse, and act on patient feedback across multiple touchpoints. This system enables both patients and medical staff to share insights, fostering improvements in care quality and patient satisfaction.

  • NTT DATA Business Solutions – SAP S/4HANA Cloud for UI Data Protection

    NTT DATA Business Solutions (UK) Limited

    UI data protection provides configurable options to increase data security through comprehensive and consistent logging of all data displayed to and entered by users in SAP S/4HANA. Data protection masking provides configurable options to increase data security in the platform-specific environments of SAP software, masking sensitive values in screen fields.

  • Microsoft Teams Rooms Pro

    Bytes Software Services

    "Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms. This is a dedicated SKU licensing meetings and calling on a per-device basis for meetingroom devices and includes managed services. bssgc

  • Cloud-based Consultation Response Analysis & Support

    DELOITTE LLP

    Deloitte’s Cloud-based Consultation Response Analysis and Support Service combines a powerful, cloud-based data analytics and review platform with scalable teams of experienced professionals to quickly analyse, prioritise, review, and report on public consultation responses.

  • CoPilot Extendibility

    WM Reply

    We help our clients enhance their CoPilot experience with custom plugins that provide additional functionality and integration with other systems and platforms. We help our clients create and manage their own CoPilot plugins, using a user-friendly and intuitive interface that allows them to configure, test and publish their plugins.

  • Salesforce Hyperforce Lightning Experience Cloud

    Arcus Global Limited

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14

  • Event Booking_Local Government_2024

    ACF Technologies (UK) Limited

    ACF offer market-leading event booking solutions which combine the following components: Online event booking solution, event aggregation page, automated reminders, easy-to-use web user interface, various check-in options, digital event tickets, multi-language, webform data & document collection, room booking, surveying, integrations and more.

  • CDW Microsoft Teams PSTN Conferencing

    CDW LIMITED

    With Audio Conferencing, participants use a regular phone to take part in Teams meetings—either by dialling in to the meeting from their phone or by using dial-out functionality from within the meeting.

  • ADVAL

    BELAY LIMITED

    ADVAL simplifies complexity and enables improved decision making. It is a data driven, low entry, visual communication and collaboration software solution for Automated Benefits Management and Benefits Realisation. It enables up to portfolio scale benefits capability, including, mapping, profiling, tracking, reporting and dashboards, using customer specific, customisable, and interactive views.

  • DocuSign Electronic Encrypted Signature

    Glemnet Ltd

    Send encrypted electronic documents for approvals, agreements / transactions and DocuSign will complete the end-to-end online processes. The ability to embed electronic signing and payment requests into your existing website, portals, and applications. Save time & money by using DocuSign’s pre-built integrations or APIs to connect your systems.

  • Salesforce Hyperforce Public Sector Solutions PSFA

    Softcat Limited

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14

  • Abavus - Spaces

    Abavus.co.uk

    Our Spaces module enables customers to apply and pay for the usage of any physical space. These spaces range from allotments, garages, lockers, market stalls, moorings, parking spaces, etc. Councils can configure waiting lists for spaces, gaining additional revenue and an understanding of their most popular physical spaces.

  • Kore.ai Artificial Intelligence (AI) Platform

    Generation Digital

    The Kore.ai platform delivers simplicity, flexibility, and control when applying conversational and generative AI and LLMs. Deploying our platform cuts the time and effort to deploy effective AI solutions at your business. Our platform is open. We build upon your existing architecture and integrate with any LLM and technology infrastructure.

  • Infreemation - Members Enquiries

    Digital Interactive Ltd

    Infreemation Members is a software management system built specifically to manage all types of Members and MP correspondence from online or offline sources. This module handles: Parliamentary Questions, Treat Official, Ministerial Correspondence, Questions to the Mayor, Members Questions, Enquiries, Correspondence - electronic, postal and telephone Feedback Comments and Suggestions

  • Objective RegWorks

    Objective Corporation Limited

    End to end regulatory case management and workflow for Digital Government in the areas of Safety, Licensing, Compliance and Enforcement. Objective RegWorks includes Backoffice, Mobile and Customer Portal. Hosted across multiple UK availability zones for high availability and continuity of service.

  • Power Platform and Microsoft Dynamics 365 for Student Welfare Support and Wellbeing

    ANS GROUP LIMITED

    Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.

  • Lone Worker Employee Protection Services From Peoplesafe

    Skyguard Ltd

    Lone worker services from Peoplesafe protect the largest share of public sector lone workers. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. With Peoplesafe, you’ll know your staff can receive help whenever, wherever. Peoplesafe are people risk management specialists.

  • Salesforce Hyperforce Lightning Service Cloud

    Arcus Global Limited

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14

  • MetaCompliance Security Awareness Premium Plus Multi Language

    MetaCompliance Ltd

    MetaCompliance Security Awareness Premium Plus Multi Language helps raise awareness of cyber threats, reduce the risks associated with attacks, and embed a culture of security compliance. Organisations can automate their annual security awareness program and deliver 12 months of awareness activities that engage employees to uphold best practice behaviours.