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REPLY LIMITED
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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OPENCENTRIC LIMITED
ISO9001/27001 certified Drupal 10+ cloud-hosted CMS for websites and digital services. Website Express' GDPR-compliant Drupal CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. The Drupal content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your user’s needs.
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Verint Systems Inc.
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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BOOMERANG I-COMMS LTD
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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TDM Open Source Software Services
Mahara Annual Annual Cloud Hosting and Remote Backup Service.
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CIVICA UK LIMITED
Xpress Software provides local authorities throughout the UK with a diverse range of electoral management software and services, including apps, web services and modules that can be installed locally or deployed via virtual environments alongside true cloud components.
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EQL LIMITED
A solution that takes part of a health, clinical and functional history from an applicant for government support/benefits.
Accessed anywhere and anytime by its users. The Decision-trees that underpin the interaction can be evolved to ensure ever improving user experience and quality of information for the buyer.
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DATASUMI LTD
AI-Driven Document Analysis is an innovative service that will improve your approach to manual document analysis. This service streamlines manual tasks utilising advanced generative AI algorithms, greatly enhancing efficiency when managing extensive documents. Discover unmatched convenience and productivity with AI-Driven Document Analysis today.
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CAREER EAR LIMITED
Earlybird AI provides voice-first conversational tools that record and analyse interactions between participants and employment advisers. By combining simulated conversations with automatic note-taking, Earlybird AI helps organisations better understand participants, reduces administrative work, and improves participant engagement from onboarding through in-work support, helping to speed up positive employment outcomes.
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INFOSHARE+ LIMITED
BetterCare Support has been developed by Looking Local alongside six Local Authorities to address the need for a digital solution to care and support assessments within Adult Social Care.
BetterCare Support is an animation-led platform that takes a strengths-based approach to assess multi-tiered care and support eligibility.
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COGWORX LIMITED
Iteratively designing elegant digital products and services that attract, engage and retain users. Optimising usability and accessibility throughout. Measuring the results.
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Orcuma Ltd
Our Case Management Software is a specialised solution designed to support organizations dedicated to addressing domestic abuse, stalking, and honour-based violence. With a focus on victim safety, perpetrator accountability, and risk assessment/safety planning, our software provides comprehensive tools to streamline case management and deliver effective support services.
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INSIGHT DIRECT (UK) LTD
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCI2024GC14
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S8080 LIMITED
Open source, cloud-hosted CMS for Welsh/English bilingual digital services, websites and LocalGov platforms. S8080’s compliant open source CMS platforms securely handle CRM, integrations, single sign-on, forms and workflow. Open-source Drupal and Umbraco content management systems are easy to use, yet powerful. Mobile and accessible CMS, designed around bilingual user’s needs.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Aptvision Ltd
Self Service Registration and Patient Flow integrates with existing systems to allow a patient's mobile phone to be used to manage their journey through the healthcare department, allowing organisations to manage patient flow in a safer way helping them deal with the challenges caused by the COVID-19 pandemic
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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Big Blue Door Ltd
Big Blue Door offers custom research, design, development, support and hosting services to deliver NHS Directory of Local Health and Social Care Services.
We support over 100 sites for the UK public sector. Clients include central government, local government, charities, the NHS, emergency services, cultural organisations and the voluntary sector.
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NAIMURI LIMITED
Accelerated Discovery is a fast and agile approach to requirement gathering and design, supporting effective capability development. Quick engagement of our customers and technology users to identify, understand, document and prioritise a backlog. Further enhancement can then be made by our design and technology experts, designing a desired end state.
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Interceptor Solutions Ltd
LinguaSkin® creates multilingual and bilingual user interfaces for monolingual web applications/websites with minimal effort and cost.
LinguaSkin® replaces and transforms user interfaces in real time providing rapid internationalisation and localisation.
LinguaSkin® supports all languages, integrates with translation tools and works with all kinds of applications, content and web technologies.
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Thymometrics Ltd
Thymometrics is a leading supplier of real-time always-on employee engagement and feedback solutions. Thymometrics provides an intuitive survey, available to employees on any device, plus powerful manager analytics with an array of real-time reports, sentiment analysis, trend reports and unique anonymous 2-way feedback solutions that encourage dialogue across your business.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
The build and implementation of Microsoft Dynamics 365 online portals and bespoke cloud developments. Online portals are designed to maximise return on investment for your organisation through the implementation of cloud web portals which enable citizens, suppliers, employees and members to self-serve via self-service online web portals.
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ALTODIGITAL NETWORKS LIMITED
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
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Asprey Solutions
User-friendly solution providing comprehensive Decent Homes/Housing Quality assessments, NPV calculations, planned maintenance cost projections, works planning and energy efficiency alongside zero net carbon analysis and planning functions.
Powerful BI and reporting function transforms the quality and levels of available macro and micro-level information leading to rapid payback for our customers.
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COLUMBUS GLOBAL UK LTD
Review, Assessment and Implementation of Microsoft Dynamics and Power Platform Solutions
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RESEARCH GRID LTD
Inclusive is a complete smart patient, community engagement sourcing, and management platform for the early trial preparation phase. It eliminates the most common bottlenecks in engagement and automates manual processes.
Inclusive automates expansion of network resources, manages key partners, automates data collection and reporting, streamlines training, and integrates DE&I practices.
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NEO TECHNOLOGY LIMITED
Neo Technology's Customer Engagement Portals offer interactive platforms for customers to engage with you, access information, and request services seamlessly. These portals enhance communication, empower customers in every channel, and streamline management processes for improved customer satisfaction.
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Cinnamon Digital Applications Limited
Digital Immunisation software including electronic consent. Integrated system for managing NHS immunisation services:
- Improve patient experience
- Accessible anywhere, anytime, any platform
- Simple and intuitive
- Digital triage and exception reporting
- Cash savings on paper and transport
- Reduced vaccine waste
- Automated reporting
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Netpremacy Limited
Netpremacy's Crisis Communications solution offers a completely independent failover system from your existing communications platform (e.g. Microsoft 365). Includes Google Workspace license and can be deployed with relevant GCP components providing cloud based authentication independent of AD. Netpremacy services can integrate with SMS tools like Send Word Now where required.
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OFFICELABS LIMITED
Compliance with GDPR rules places specific legal obligations on organisations and individuals to maintain data accurately and safely. Cyber Data Incident Management from OfficeLabs provides a way to record and report activity and use workflow to action any follow on activities. Includes intuitive forms and comprehensive reporting.