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Meritec Limited
Available on iOS and Android, supports mobile working with secure integration into the Meritec Low-Code Digital Platform. Mobility workers can access their role-based workbaskets to receive, progress, update and close jobs assigned to them. Full offline working mode support. Service requires Meritec Digital Platform.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
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Mortar
Hoop'd is a modular, cloud-based software framework delivering tailored user-led design solutions for services. Our modules support service user engagement, triage, accreditation and eligibility and provide intelligence to officers in the management of users, data and the improvement of service outcomes.
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Computacenter (UK) Ltd
IBM API Management solution provides organisations with the tools to Create, Run, Manage, Secure and Analyse APIs with complete lifecycle management for enterprise grade workloads. An award-winning API Portal for developers from B2B/B2C enables easy API onboarding and fantastic consumer experience. Advanced analytics provide insights to better manage APIs.
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FORMAT14 CRM LTD
With Sugar Sell, you have all your customer information exactly where you need it so you can engage at exactly the right time and offer them the exact product and services they need when they need them.
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CIRCLE INTERACTIVE LTD
Circle Interactive are acknowledged experts in Drupal. We enable organizations to deploy cloud based Drupal systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. We offer feature development, secure hosting / maintenance, security testing and data migration services.
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Kick ICT
Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.
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ACUITY APPLIED LIMITED
Acuity Applied specialises in Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. This platform enables rapid, cost-effective development of advanced business solutions. By modernising and automating key business processes, Power Platform improves efficiency significantly.
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Viewdeck Consulting Limited
Providing enterprise scale, fully configurable Relationship Management supporting Account Management, Customer Management, Partner management, Contacts, Calendar, Case management, email integration, campaign management, inbound and outgoing calls scheduling and task allocation. Includes reporting, dashboarding, visualisation, Workflow, Billing. Support for Mobile Devices. Secure Vertical Solutions across Local government, Education, NHS Client Base.
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PHOENIX SOFTWARE LIMITED
Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management.
Customer Service Professional provides basic resources for customer service agents.
Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by local authorities to send highly effective omnichannel campaigns.
From local newsletters and library updates to public consultations, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.
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VE3 GLOBAL LTD
VE3 collaborates with Microsoft Dynamics 365 to empower social housing providers in enhancing customer service and operational efficiency by effectively managing housing-related processes, as well as asset and tenant information.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire builds Robotic Process Automation solutions to allow legacy applications to participate in modern workflows and integrations.We utilise modern Power Automate based desktop flows to allow us to retrieve and update data from legacy systems, and bring this information into modern systems without any further development of the legacy system.
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Eurostep Limited
ShareAspace Design to Manufacturing (D2M) enable primes, OEMs, suppliers, and partners to collaborate on product data in a new and innovative way. Using a hub-based cloud solution you stay in control with exactly what is shared with whom.
For a more in-depth technical description of the ShareAspace platform visit: https://docs.shareaspace.com/
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INSIGHT DIRECT (UK) LTD
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHI2024GC14
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ICS Operations Limited
Xyla Digital Therapies provides tailored, technology-based, one-to-one assessment and therapy for patients experiencing common mental health conditions such as anxiety and depression. Our patients can access therapy 7 days a week (7am-11pm) and can choose the time, language and communication method (video, audio or text) for their sessions.
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Brooklyn Supply Chain Solutions Ltd
Brooklyn Solutions unifies and digitises the practice of managing third-parties for all relevant roles across your organisation. It provides a flexible,
process-based approach providing a single shared interface for front-line teams, key stakeholders, suppliers and customers to minimise risk and maximise business value.
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MAKE TIME COUNT TODAY LTD
Solution to help prepare prisoner for resettlement into the community.
Enables institutions to make greater use of ROTL, provides online training within a secure environment and connects the user to agencies through the gate to ensure preparedness re employment and housing on day one of release.
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Empowering Communities
The Client/Victim Engagement Module is a unique communications platform that allows clients/victims to share information with you and you share in return. Designed around evidence based best practice. Use with clients, victims, vulnerable persons and students. Enhances wellbeing, electronic safety plans, social prescribing projects. Includes attendance tracker and mood diary
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XMA LIMITED
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCX2024GC14
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Panacea Applications Limited
End-to-end intuitive stakeholder management solution. Plan projects, allocate tasks and review progress against milestones and KPIs. GDPR Compliant. Manage calendars and schedules, events, enquiries and interactions. Create and distribute interactive communications, emails, newsletters and track their reach. Link activity to contacts, subjects and campaigns. Dashboards. CRM. Analysis and reporting tools.
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Mastercard
The Mastercard Geo insights data feed delivers spend insights and data trends. This helps policy makers understand and assess customer journey and support. Provided across macro and micro-geographies over extensive periods of time up to the present/across various industries, it supplies a view into the micro-economics of an area
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FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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TRUSTMARQUE SOLUTIONS LIMITED
The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Partner (7 Designations). Our subscription plans offer cost effective options providing ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.
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Netpremacy Limited
The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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TEMPLE INTERACTIVE MEDIA LIMITED
Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.
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SOFTCAT PLC
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14
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XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14
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Cinos
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.