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WPC Software Ltd
WPC Coroners is a flexible, intuitive case management and workflow system designed to manage all coronial cases from the point of referral, through to closure. WPC Coroners has a host of features to streamline the coronial process, minimizing the administrative burden of the coroner’s staff, saving valuable time.
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Tekwurx Limited
EV Reach is a SaaS or on-premises software used for remote support and IT process automation.
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Civica UK Limited
Civica OnDemand ProCollect targets non-performing debts, using our proven recovery processes and all available recovery remedies we recommence recovery activity in relation to these debts to maximise income. It includes all main local authority revenue streams including Council Tax, Business Rates, General Income, Housing Benefit Overpayments and Parking.
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INFOSHARE+ LIMITED
Our Income Maximisation module complements our BetterCare Finance product by delivering a personalised list of applications for users to independently maximise their income. This module combines nationally and locally administered benefits which feature adviser-led guidance and assistance tools throughout. This is all driven by a DWP-recommended built-in benefits calculator.
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PUNGO LTD
Joy creates a digital ecosystem around social prescribing that enables individuals to access non-clinical support services faster. The system generates real-time outcome data (e.g. wellbeing improvement, GP appointment reduction, service performance) that informs strategies and allows decision-makers to prove the efficacy of their social prescribing programme.
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Novoville Ltd
Novoville Parking & Mobility creates a seamless experience from the moment a driver arrives through the reporting of parking activity in the city, including permits and fines. Our broad range of solutions work cohesively together and integrate with third-party IoT platforms, allowing authorities to manage parking and mobility operations efficiently.
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Data8 Ltd.
Capture comprehensive company credit reports on over 3.5 million active companies in the UK. The information that can be provided for a company includes, but is not limited to, credit reports including company name & number, credit rating & limit, P&L details, balance sheet details & directors and SIC.
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Insight
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCI2024GC14
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Arcus Global Limited
Arcus Gazetteer provides the ability to manage both local land and property, and street gazetteers.
Data is held in a BS7666 compliant format providing the ability to import and export data on a regular basis.
Tools allow for the management of data on either an individual record or bulk basis.
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XMA Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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XMA Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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BLUEROSE TECHNOLOGIES LIMITED
Consulting, Development, Data strategy and Analytics, configuration of BPM, Testing services, Infrastructure and Project Management, support, End to End digital services from requirements till project delivery and making them live, Architecture review, COE setup and governance, Advisory and consulting, Quality Assurance Services, Process & Microservices Orchestration, Low-Code/No-Code_PEGA, Artificial Intelligence.
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TRANSUNION INTERNATIONAL UK LIMITED
A TruValidate module that allows the verification of presented identities against mobile phone numbers delivered by the UK’s Mobile Network Operators (MNOs) and Virtual Mobile Network Operators (VMNOs). SIM swap and redirection alerts can be configured.
A One Time Passcode send and confirm can be delivered via the TruValidate API.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14
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Abavus.co.uk
Our Freedom of Information (FOI) module enables local authorities to process and manage all of their FOI, SAR, EIR, and Complaints submissions digitally. The module is designed with efficiency and automation in mind, with artificial intelligence (AI) built-in to enable rapid summaries and responses.
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Phoenix Software Ltd
Field Service Contractor allows expansion to non-employees by providing essential work order management functionality, making it easier to scale service operations to meet demand.
Field Service Contractor is licensed per user and includes the latest version of Field Service Mobile.
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ABM Intelligence Limited
ACOS offers a solution for capturing intelligence within the prison system. Using national forms for authorities, review, renewal and cancellation functions ensure legislative compliance in the intelligence gathering field. RIPA, IPA, GDPR, CCA, HRA compliant. Risk assessment tools identify potential for compromise. Covert capability links with other ACOS modules
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Ceox
Power App to improve Public Sector employees’ compliance with corporate gifts, benefits and hospitality policies. Enables entry through user-friendly Microsoft Power App interface. Submissions for giving and receiving corporate gifts or hospitality, can be setup to be reviewed above customisable limits, and data exported to reports for management and compliance.
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Civica UK Limited
A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.
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Abavus.co.uk
This module includes integration into your authority's selected payment gateway for web, native mobile, and/or mediated payments. It also includes the ability to configure and manage your entire product and service catalogue, VAT management, and revenue management. This enables your customers to add multiple products to a single transaction.
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Ceox
Ceox’s Microsoft Power Apps Development & Support enables Public Sector Organisations to build and maintain Business Applications using Power Apps. Build engaging business applications and inspire organisations using Power Apps, Power Automate, Power BI and Power Virtual Agents. Empower your workforce, automate tasks, streamline processes and deliver customer satisfaction.
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Reliance High-Tech Ltd
Reliance Protect body worn camera solutions enhance incident deterrence and generate powerful evidence with HD video and audio. Included are options around customer live stream viewing and back into our in-house 24/7/365 Alarm Receiving Centre. Cloud storage and full control, editing and sharing recordings via the VideoManager portal.
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EnableIT Technologies Ltd
enableVoice: A versatile VoIP telephone system. With seamless integration, robust recording features, and budget-friendly pricing, empower your business. Whether you’re at the office with physical phones or part of a remote team using mobile devices, enablevoice ensures connectivity from anywhere in the world, all you need is an internet connection.
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Insight
Salesforce's MuleSoft Anypoint Platform, a leading solution for API-led connectivity, creates an application network of apps, data, and devices, on-premise and in the cloud – empowering IT and business to create seamless digital experiences, products, and services with the #1 hybrid platform for integration, full lifecycle API managementand automation. SFDCMSI2024GC14
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Medallia, Inc.
Public service providers can seamlessly integrate contact centre interaction and citizen service events into the Medallia Government Cloud. This provides real-time experience data, wider reach to citizens, and more qualitative data to improve the customer experience to all the people it serves.
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Ultranyx
Spectrum Spatial empowers analysts and executives to glean spatial insights whether they are in the office or on the road via their favourite browser or mobile device. Greater access to spatial insights enables organizations to achieve efficiencies and cost savings while better serving customers and key stakeholders.
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Ceox
Ceox’s Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI) and Robotic Process Automation (RPA) to create business workflows. Use NextGen AI and Microsoft’s Power Automate, to build secure and scalable Automation, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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Abavus.co.uk
Our Contact Centre module is a hosted Customer Relationship Management application. Designed for use in public sector organisations, the module provides an easy to use and fully featured CRM system that fully integrates into all other My Council Services modules, and offers easy integration with other systems.