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1548 results found

1548 results found in Lot 2: Cloud software in the category Customer service and support

  • Britannic private cloud for Mitel

    Britannic Technologies

    Many organisations have made large investments into Mitel platforms and technology. By migrating to Britannic cloud, organisations can protect that investment whilst also benefitting from the strength of Britannic's Private Cloud offer.

  • CiviCRM Constituent / Customer Relationship Management (CRM)

    enCircle Solutions Ltd.

    CiviCRM provides a highly configurable CRM platform aimed at Government and non-profits. A huge community of government CRM users around the World exploit this CRM platform, unique in the CRM marketplace. No longer will you have to settle for a costly CRM system that doesn't fit your way of working.

  • PlaceMaker

    Urban Intelligence

    PlaceMaker is an award-winning software platform designed by passionate planning, software and data science experts to revolutionise the local plan process and bring it into the 21st century. PlaceMaker is assisting dozens of teams to create digital local plans and deliver better places using a single purpose-built platform.

  • AI Automation - ConnectingYouNow + AI Project Risk Assessment - FireBreak

    InsightsDriven.io Ltd

    ConnectingYouNow (CYN): AI-powered platform streamlining public sector service access, Employee IT issue resolution, and escalations. WCAG 2.1 compliant, driving efficiency and cost savings. FireBreak.ai an AI-powered Project Risk Intelligence Platform that helps government organisations detect, manage and prevent project risks before they escalate. Reducing Financial Waste through Increased Transparency.

  • Automate large scale fulfilment

    Boomerang I-Comms Ltd

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SEAtS Special, Extenuating and Mitigating Circumstances (SEMC) Application Management

    SEAtS Software

    SEAtS Special, Extenuating, and Mitigating Circumstances cloud and mobile first application management system simplifies the process for staff and students, eliminating stress and friction, paper-trails, form-filling and decision delays that cause student further stress.

  • MediShout

    MediShout

    MediShout improves staff productivity of organisations. We aggregate all operational departments (e.g. IT, stock, equipment, facilities, estates) and suppliers onto one platform and our app allows staff to instantly report and resolve operational issues. MediShout is applicable to any building relying on operational departments or logistics e.g. hospitals, care-homes, pharmacies.

  • CAFM Explorer

    Idox Software Limited

    Idox’s CAFM (Computer Aided Facilities Management) Explorer helps Facilities Managers manage Helpdesks, Preventive Planned Maintenance (PPM), Risk Assessments, Compliance, Mobile Workforces, Property Portfolios, Real Estate, Asset Management/Maintenance, Cost Control, Resource, Room Booking and IWMS (Integrated Workplace Management Systems). CAFM Web offers powerful live data for managing and creating jobs on-site.

  • Salesforce Hyperforce CRM Analytics

    Arcus Global Limited

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHA2024GC14

  • Enterprise Case Management

    Ve3 Global Ltd

    VE3 specializes in designing, delivering, and deploying cloud-based end-to-end Case Management solutions tailored to your organization's specific business requirements. We offer guidance on best practices, standards, and technology throughout the discovery to implementation process.

  • Microsoft Power Platform

    Ceox

    Ceox’s Microsoft Power Platform enables Public Sector Organisations to analyse data, build engaging business applications and automate processes quickly and efficiently. Ceox’s services empowers organisations to use Power Apps, Power Automate, Power BI and Power Virtual Agents. Empower your workforce, automate tasks, streamline process and deliver better customer satisfaction.

  • TransUnion - Consumer Geodemographic Segmentation - CAMEO UK

    TRANSUNION INTERNATIONAL UK LIMITED

    CCAMEO helps organisations understand consumers in terms of their: demographics (age, gender, lifestage, education, occupation); affluence (income, property value, spending, risk; lifestyle and media - hobbies, interests, holidays, brand affinities); credit behaviours (payday loans, credit sophistication; property characteristics - tenure, property type, floor space, no. of bedrooms, on-the-market).

  • FourNet (4net) Cloud Delivered Security

    4net Technologies Ltd

    FourNet's Cloud Delivered Security provides the first line of defence against threats on the internet by blocking malicious destinations before a connection is ever established. It offers DNS-layer security, secure web gateway features and firewall capabilities, all managed from a single dashboard.

  • Cloud Managed Print Services

    Fordway

    Fordway CMPS provides a complete cloud-based print service. The service allows organisations to remove their reliance on legacy print solutions and the hardware required to run and support the traditional printing infrastructure. It allows for full management, control and auditing of the print environment all from a single location.

  • Pegasystems Cloud Software - Workforce Intelligence

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Workforce Intelligence is a key part of the platform.

  • eDISC legal data discovery and disclosure service

    Texuna

    eDiscovery and eDisclosure Service for collaborative document, communications exploration and review for legal tagging purposes. Uses keyword/custodian indexing, search and Technology Assisted Review with advanced AI. A dynamic matrix for legal searches to manage: Litigation; Arbitration; Freedom of Information (FOI) requests; GDPR compliance; Investigations (Regulatory or HR compliance, employment tribunals).

  • Recursive Labs Relate SMS Live Stream Camera Sharing via Netpremacy

    Netpremacy Limited

    Relate SMS: the easiest way to see live video, just send a text, touch a link and stream live via the remote camera on almost any smartphone. No downloads or app installs required. Video can be either one or two way with an option for an audio channel as well.

  • SMART: AI Customer Services Assistant for Councils

    ICS.AI LTD

    The SMART Customer Service Assistant AI platform for local governments enhances customer interactions by enabling self-service, reducing service delivery costs, and deflecting routine enquiries – freeing up staff time to focus on complex issues. It offers 24/7 multilingual support, boosting efficiency across the council with a proven ROI <six months.

  • Voice Enabled Teams

    Six Degrees Technology Group Limited

    Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.

  • IBM WatsonX

    Deeper Than Blue Ltd

    Watsonx, IBM's AI and data platform, integrates AI, data, and governance, empowering enterprises to deploy AI across their business using trusted data. It comprises watsonx.ai for training, watsonx.data for data management, and watsonx.governance for transparent AI workflows, addressing critical AI platform needs.

  • Microsoft Dynamics 365 Customer Service Package

    TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED

    Microsoft Customer Service Package offers comprehensive functionality to optimize customer service. Covering call center management, query handling, operational actions, complaints, and case management, Dynamics 365 Customer Service streamlines data for seamless, personalised experiences.

  • SMART: AI Generative AI Upgrade

    ICS.AI LTD

    A generative AI-powered Copilot surpasses basic AI assistants with advanced contextual understanding and adaptive learning capabilities. It offers a deeper, more nuanced interaction, personalizing responses and integrating seamlessly across multiple platforms and services for a comprehensive user experience.

  • Medallia Citizen Research Suite

    Medallia, Inc.

    Medallia Agile Research - a SaaS based survey platform. Allows users to create and distribute survey projects to gather insights from online users. Whether it's a one-off survey or a sophisticated research campaign, Medallia's lightning-fast, intuitive platform provides the quickest, easiest way to gain insights to grow, improve, and succeed.

  • Salesforce.com managed services

    Ve3 Global Ltd

    As a Salesforce Consulting Partner, VE3 provides a dedicated managed service to customers for support, administration and small enhancements of their platform with flexible packages of monthly hours

  • Business messaging

    Boomerang I-Comms Ltd

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SMART: AI Copilot Advanced Enterprise Language Model Integration

    ICS.AI LTD

    SMART Copilot is an advanced platform enabling organisations to leverage specific language models and engage with large language models (LLM) integrations through the optional skill; SMART LLM Consumption. This system ensures flexible, secure, and compliant use of AI technologies, tailored to meet diverse organisational needs, governance standards, and budget constraints.

  • govService Digital Forms & Process Services for Transportation

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Insight - Salesforce Tableau Platform Add-ons

    Insight

    Tableau Platform is your self-service visual analytics platform. Keywords: Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Resource, Block, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Data, Management, Premium, Support, Extended, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBI2024GC14

  • Totara Enterprise, LMS and Courses, Learning Solution

    Learning Nexus Ltd

    Totara Learning solution combines skills and performance development to create lasting employee success. Add to this our editable library of over 300+ off-the-shelf eLearning courses/eBytes for a full digital learning Experience. Make learning, Engaging, futureproof and accessible to the whole workforce whilst remaining compliant as a business with the experts.

  • Salesforce Hyperforce Lightning Experience Cloud

    Softcat Limited

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14