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Ceox
Ceox’s HR Ticketing solution uses Microsoft Power Platform to deliver a highly customizable system for employees to raise enquiries with Human Resources (HR) or other corporate teams from any device. HR can manage incoming tickets through various lists and customizable filters. HR Teams have access to an integrated knowledge base.
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Phoenix Software Ltd
A human parity AI powered assistant to provide conversational healthcare experience at scale to patient. Patients often complain about lack of information they receive regarding their care - The Patient Assistant can provide this information 24/7 which leads to improved outcomes and better feedback to staff.
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Ve3 Global Ltd
Provides statistics that help people understand how they spend their time at work. Users discover trends for the most important aspects of their day including meetings, email, focus time, after hours. They can use this information to assess how to most effectively rebalance their schedule, and be more productive.
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Transparity Solutions Limited
Our CSP Subscriptions for Microsoft 365 provide the subscription licensing of your Microsoft Cloud environment in a flexible and cost-effective manner. We also offer proactively managed services which are offered as a chargeable add-on services, which are materially lower in cost than traditional asset and user based managed service offerings.
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T-Pro
T-Pro eClinic Manager enables healthcare organisations conduct video and telephone consultations, and manage face-to-face appointments from a single consolidated platform, which seamlessly integrates with PAS/EPR. By connecting healthcare professionals with their patients virtually, T-Pro simplifies healthcare delivery, so healthcare teams can provide care when and where it’s needed.
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INTUITY COMMUNICATIONS LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Puzzel Ltd
Puzzel Digital Engagement is a digital-first customer engagement solution. Segment your web visitors based on behaviour, journey or value, and offer each the most efficient resolution to their problem: guiding them to web pages, fetching information, documents, or connecting them with an agent over chat, voice or video.
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8x8 UK Limited
A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to engage with people on a training or development journey. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered coach.
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INET
We have dedicated and more than 15 years of experience resources in developing applications with skills fullstack(angular/react). We have delivered many projects for start ups to multimillion projects in public and private sector
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Medallia, Inc.
Medallia's Victim Experience solution embeds rich intuitive listening seamlessly throughout the victim-of-crime's journey, collecting, analysing, and surfacing real-time signals and feedback. Remove silos and create unified insights, empowering your Force, driving the right action at the right time, addressing journey friction and turning negative and traumatic experiences into positive ones.
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8x8 UK Limited
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Zoho Corporation Limited
Zoho Cliq's secure chat platform facilitates business conversations, whether they're between internal teams or with external stakeholders. With hybrid work features like video conferencing and customisable messaging channels, your teams can work together from anywhere.
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Redcentric Solutions Limited
Cirrus Contact Centre from Redcentric. Elevate public engagement with Cirrus Contact Centre: AI-enhanced, omnichannel solution seamlessly integrated with MSTeams. Experience unparalleled communications across voice/digital channels with advanced AI automation_smart routing_analytics. CCaaS (Contact Centre-as-a-Service) platform ensures top-tier contact centre ominichannel service with end-to-end encryption and data sovereignty.
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Six Degrees Technology Group Limited
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Chess CyberSecurity Ltd
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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Insight
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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Blacklight Software
Blacklight work with Microsoft 365 to allow Combined Authorities to improve collaboration and working processes.
Microsoft 365 offers electronic document & record management, digital workplace, intranet and collaboration functionality.
Tightly controlled external document sharing allow combined authorities to exchange information with other agencies and local authorities.
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Synergi Software Limited
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
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Acadiant Limited
Maternity Direct: Secure telehealth text chat app connects pregnant women with your NHS midwives for non-urgent queries; stores those chats in your Trust's databases. Supports digital midwives, digitising maternity services. Includes Interactive Personalised Care and Support Plan; Health Information; Data Analytics. EMR interoperability. Immutable audit trail. Supports QI, Patient safety.
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Cinos
Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.
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Virgin Media Business
Cloud Voice product is a hosted communications and collaboration service based on Cisco’s BroadSoft and Webex technology, removing the need for you to have an on-premise PBX and voice networking on each of your working sites. It allows you to address your voice telecommunications needs through your existing data access.
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8x8 UK Limited
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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EntServ UK Ltd part of the DXC Technologies Group
DXC Technology Unified Communication Services (MS Teams) improves productivity and reduces the communications complexity, serving as the underlying platform for the full range of collaboration capabilities services. It is delivered on a ‘per-seat’ basis incorporating voice, desktop video,unified messaging, presence management, mobility, and automation services from a single unified platform.
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YUDU Sentinel
An independent communication and collaboration tool designed to replace social media chat applications. It is a corporate chat application that maintains records of all chats on central cloud servers for compliance with point to point encryption and encryption of stored chats. Used by senior management and crisis management teams.
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Levett Consultancy Ltd
Google Workspace Enterprise Standard is designed for large organisations, providing a complete suite of productivity and collaboration apps, flexible storage options, and enterprise-grade video conferencing with up to 500 participants. Live stream to 10,000 viewers in-domain and across trusted domains, and benefit from advanced enterprise-grade security and management tools.
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EBO
The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre.
Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.
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Kerv Experience Limited
VoxivoCX is a cloud Contact Centre platform, providing a fully feature voice only contact centre platform optimised for supervisors, agents and customers including browser based agent portal, supervisor tools, performance reporting, wallboards and integrations capability. VoxivoCX comes with a full suite of telecommunication, implementation and support services from Kerv.
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Jisc Services Ltd
Managed enterprise telephony/voice service for MS Teams using direct routing, gateway between networks for VoIP telephony, UC solutions. Session Border Controller SBC as a service hosted sits on the private cloud in the Janet Network; world-class, private network designed for the performance needs of customer in conjunction with SIP Trunking.
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INTEGRITY360 LIMITED
Galaxkey Secure Email provides pure end-to-end Email Encryption. Features include:
email revocation, classification, notifications and geofencing. All centrally managed
with complete white labelling capabilities. Encryption is CPA Certified by the NCSC.