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ROUTE 101 LIMITED
NICE CXone is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI, and much more.
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CHESS ICT LIMITED
A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Liberty Create Workflow Automation: Liberty Create is an enterprise low-code development platform that simplifies digital service creation as well as system, process, and operational integration. Liberty Robotic Process Automation: Liberty RPA provides enterprise intelligent automation platform Liberty Converse Call Centre Software: Liberty Converse, next-generation AI-powered cloud contact centre solution.
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SCG CORPORATE LIMITED
3CX hosted by SCCS is a modern, IP-based alternative to a traditional PBX system and works by transferring voice/video data over internet lines(VoIP). 3CX works using SIP Trunks, provided by SCCS’ independent carrier grade network, as a 3CX Certified SIP Trunk Provider, to make and receive calls over the internet.
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DEEP-MEDICAL LTD
AI tool to help scheduling of outpatient appointments
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THALES UK LIMITED
Thales Data in Motion Encryption solutions offer flexible, vendor-agnostic network connectivity. They support a range of security objectives and network environments, adaptable to evolving requirements. The HSE product range supports Encryption network speeds up to 100Gbps, and platforms range from single to multi-port appliances, available in hardware and virtual solutions.
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HELICON HEALTH LIMITED
The Teladoc Health platform transforms how people access and experience healthcare. The recognised world leader in virtual care technology, we provide cloud software, purpose-built hardware, and services to enable the virtualisation of services across acute, outpatients, mental health and primary care. Use cases include Stroke, Critical Care, and Elderly Care.
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HCL TECHNOLOGIES UK LIMITED
Mobile application that enables operational support for police officers. It is device/platform agnostic, to connect to operational systems from remote locations and is integrated with force local/national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld mobile/other devices.
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CENTRAL NETWORKS AND TECHNOLOGIES LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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GLOBAL 4 COMMUNICATIONS LIMITED
OneConsultation is a fully-managed and fully customisable virtual consultation service, utilising Microsoft O365/M365 technology and leveraging existing Microsoft Teams deployments. The solution is a highly secure and scalable Microsoft Azure based application that can be accessed via one-click from any browser, smartphone, tablet, or PC.
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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G7 BUSINESS SOLUTIONS LIMITED
A powerful suite of payment handling modules, feeding into a comprehensive Income Management component. This provides a highly effective overview of an organisation's cash position, assisting in both tactical and strategic decision making by giving a real-time view of the cash position at any given time.
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BYTES SOFTWARE SERVICES LIMITED
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc
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BRITANNIC TECHNOLOGIES LIMITED
SIP telephone routing service supporting move from PSTN / ISDN network to next generation SIP / IP calling. Provides cost reduction from line consolidation and replacement of legacy analogue and digital lines with dynamic call routing, enhanced management portal & Live language translation. Supports business continuity and increases efficiency.
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VERINT SYSTEMS UK LIMITED
Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.
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Inform Communications Ltd
Advanced Generative AI-powered chatbots designed for 24/7 citizen engagement. Seamless integration with client systems and the entire Engage Suite of products. Comprehensive BI/analytics. Human parity NLU supports multilingual interactions. We can design, build, create all content, host and maintain bots or clients can self-manage via our platform.
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KERV EXPERIENCE LIMITED
Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.
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CINOS LIMITED
Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.
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Chess CyberSecurity Ltd t/a CyberLab
SIP Trunking directly provided by Chess. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs).
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CONSCIA GROUP UK LTD
Cisco Webex is a collection of cloud-based collaboration services: Calling, Meetings, Messaging, Devices and Contact Center. All services are unified through a common admin interface (Webex Control Hub) and a single end user application (Webex App). ITGL Onboarding and Lifecycle services for Webex.
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GAMMA NETWORK SOLUTIONS LIMITED
Direct Routing as a Service adds Gamma's voice telephony call plans to the standard MS Teams offering, replacing Microsoft Calling Plans. This Unified Communications (UCaaS) service is fully managed and offers legacy PBX, telephone system or contact centre integration. Options include call recording, headsets and handsets, ATAs and call analytics.
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Our Nintex service offers workflow automation tools including the Nintex Workflow Cloud for designing and implementing AI-driven workflows. Nintex Process Discovery captures and maps processes for optimisation. Nintex Promapp simplifies process documentation. Nintex K2 Cloud facilitates workflow application development, and Nintex RPA streamlines tasks using robotic automation, enhancing operational efficiency.
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HCL TECHNOLOGIES UK LIMITED
HCLTech PROTECT Record Management System has been designed to enhance the core business processes of the police forces. It enables forces to capture, retrieve, archive, analyse and view information related to the day-to-day operations. HCLTech PROTECT manages the records of various processes right from initial data capture to completion.
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ATLANTIC DATA LTD
Atlantic Data's Disclosures service provides organizations with an online platform for processing, administering, and managing criminal record checks. This service connects directly to the DBS through its eBulk service. Disclosures Manager is highly configurable with a comprehensive suite of management tools to assist organisations to manage and oversee these checks.
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GLOBAL 4 COMMUNICATIONS LIMITED
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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GLOBAL 4 COMMUNICATIONS LIMITED
CallSwitch One is Global 4's industry leading unified
communications platform. Underpinned by a powerful VoIP telephony system, including a range of advanced call handling and management features, alongside chat, SMS, integrations and more.
All managed centrally through our secure administration dashboard, and deployed through proprietary mobile, desktop, and web applications.
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ROWDEN TECHNOLOGIES LTD.
Rowden's Self-managed TAK Server offers a foundational, cost-effective cloud solution on AWS or Hybrid platforms with custom security design, Docker-based deployment and basic PostgreSQL database features. Perfect for teams requiring straightforward, secure communication with minimal support.
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Six Degrees
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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SPECIALIST COMPUTER CENTRES PLC
Effortlessly integrate PSTN calling into Teams across desktop and mobile. Our comprehensive solution, including SIP, contact centre, call recording, and devices is designed to replace outdated PBXs and ISDN reliance. Enjoy ongoing management automation, referenceable deployment, expert support and innovative integration for a seamless transition to cloud communications.