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562 results found

562 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • Cinos Cloud Unified Communications as a Service

    Cinos

    Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology. A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.

  • Telephony Services For Custodial Environments

    UNILINK SOFTWARE LIMITED

    Unilink's IP telephony solution facilitates secure communication for inmates, enabling them to call approved contacts. The service is managed through an administrative portal, offering comprehensive analytics, account management, and robust security monitoring features. This helps maintain inmate well-being while ensuring regulatory compliance and operational oversight.

  • Anywhere Care: GPS Tracking - Lone Worker & Technology Enabled Care (TEC) Service

    ANYWHERE CARE LIMITED

    The Anywhere Care GPS Tracking & Telecare Service provides a secure portal that captures data from GPS tracking devices, and forwards it to Alarm Receiving Centres. It is a management system for managing users, carers and devices and is used within Health & Social Care and for Lone Worker protection.

  • GoToConnect

    GOTO TECHNOLOGIES UK LIMITED

    GoToConnect combines the power and reliability of cloud VoIP phone systems with web, audio and video conferencing into one simple, reliable and flexible solution. Your employees can meet, talk, chat, text and collaborate seamlessly through a single application. IT has one simple-to-manage solution for one simple, affordable price.

  • Zoom Contact Center by Acceleraate

    Acceleraate Limited

    Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.

  • Generative AI for Content Creation & Curation

    DATASUMI LTD

    Generative AI for Content Creation and Curation represents a groundbreaking service that transforms content production using Generative AI algorithms. Our state-of-the-art solution streamlines content creation processes, providing organisations with an effortless and effective method to generate and curate content.

  • NICE CXone Cloud Contact Centre, delivered by Route 101

    Route 101 Ltd

    NICE CXone is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI, and much more.

  • Chess Teams Call Recording

    CHESS ICT LIMITED

    A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres

  • Netcall Automation, RPA, AI, Call Centre Software and Chatbot - CoreGov

    CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED

    Liberty Create Workflow Automation: Liberty Create is an enterprise low-code development platform that simplifies digital service creation as well as system, process, and operational integration. Liberty Robotic Process Automation: Liberty RPA provides enterprise intelligent automation platform Liberty Converse Call Centre Software: Liberty Converse, next-generation AI-powered cloud contact centre solution.

  • 3CX

    SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS LIMITED

    3CX hosted by SCCS is a modern, IP-based alternative to a traditional PBX system and works by transferring voice/video data over internet lines(VoIP). 3CX works using SIP Trunks, provided by SCCS’ independent carrier grade network, as a 3CX Certified SIP Trunk Provider, to make and receive calls over the internet.

  • Outpatient flow tool

    DEEP-MEDICAL LTD

    AI tool to help scheduling of outpatient appointments

  • Data In Motion Encryption

    THALES UK LIMITED

    Thales Data in Motion Encryption solutions offer flexible, vendor-agnostic network connectivity. They support a range of security objectives and network environments, adaptable to evolving requirements. The HSE product range supports Encryption network speeds up to 100Gbps, and platforms range from single to multi-port appliances, available in hardware and virtual solutions.

  • Teladoc Health Cloud Video Consultation Solution (Telemedicine, Telehealth)

    HELICON HEALTH LIMITED

    The Teladoc Health platform transforms how people access and experience healthcare. The recognised world leader in virtual care technology, we provide cloud software, purpose-built hardware, and services to enable the virtualisation of services across acute, outpatients, mental health and primary care. Use cases include Stroke, Critical Care, and Elderly Care.

  • OPTIK - Operational Policing Tool and Information Kit (Police Mobility)

    HCL TECHNOLOGIES UK LIMITED

    Mobile application that enables operational support for police officers. It is device/platform agnostic, to connect to operational systems from remote locations and is integrated with force local/national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld mobile/other devices.

  • 8x8

    Central Networks and Technologies Ltd

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Global 4's OneConsultation Service

    GLOBAL 4 COMMUNICATIONS LIMITED

    OneConsultation is a fully-managed and fully customisable virtual consultation service, utilising Microsoft O365/M365 technology and leveraging existing Microsoft Teams deployments. The solution is a highly secure and scalable Microsoft Azure based application that can be accessed via one-click from any browser, smartphone, tablet, or PC.

  • Global 4's 8x8 Unified Communications

    GLOBAL 4 COMMUNICATIONS LIMITED

    Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.

  • HeyCentric Income Manager

    G7 Business Solutions Ltd

    A powerful suite of payment handling modules, feeding into a comprehensive Income Management component. This provides a highly effective overview of an organisation's cash position, assisting in both tactical and strategic decision making by giving a real-time view of the cash position at any given time.

  • RingCentral RingEX

    BYTES SOFTWARE SERVICES LIMITED

    Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc

  • SIP Trunking Service - NetX

    Britannic Technologies

    SIP telephone routing service supporting move from PSTN / ISDN network to next generation SIP / IP calling. Provides cost reduction from line consolidation and replacement of legacy analogue and digital lines with dynamic call routing, enhanced management portal & Live language translation. Supports business continuity and increases efficiency.

  • Verint Sandbox

    Verint Systems Inc.

    Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.

  • Engage Chatbot / Virtual Assistant

    Inform Communications Ltd

    Advanced Generative AI-powered chatbots designed for 24/7 citizen engagement. Seamless integration with client systems and the entire Engage Suite of products. Comprehensive BI/analytics. Human parity NLU supports multilingual interactions. We can design, build, create all content, host and maintain bots or clients can self-manage via our platform.

  • Direct Routing for Microsoft Teams

    Kerv Experience Limited

    Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.

  • Cinos Cloud UC for Blue Light and Emergency Services

    Cinos

    Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.

  • ISDN Replacement - SIP Trunks from Chess ICT

    Cyberlab

    SIP Trunking directly provided by Chess. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs).

  • CCaaS (Contact Centre as a Service)

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Cisco Webex by ITGL

    ITGL Limited

    Cisco Webex is a collection of cloud-based collaboration services: Calling, Meetings, Messaging, Devices and Contact Center. All services are unified through a common admin interface (Webex Control Hub) and a single end user application (Webex App). ITGL Onboarding and Lifecycle services for Webex.

  • Direct Routing as a Service - Gamma CloudUCX

    GAMMA NETWORK SOLUTIONS LIMITED

    Direct Routing as a Service adds Gamma's voice telephony call plans to the standard MS Teams offering, replacing Microsoft Calling Plans. This Unified Communications (UCaaS) service is fully managed and offers legacy PBX, telephone system or contact centre integration. Options include call recording, headsets and handsets, ATAs and call analytics.

  • Nintex Workflow Automation, RPA, AI, Process Discovery and Process Mapping Solutions - CoreGov

    CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED

    Our Nintex service offers workflow automation tools including the Nintex Workflow Cloud for designing and implementing AI-driven workflows. Nintex Process Discovery captures and maps processes for optimisation. Nintex Promapp simplifies process documentation. Nintex K2 Cloud facilitates workflow application development, and Nintex RPA streamlines tasks using robotic automation, enhancing operational efficiency.

  • HCLTech PROTECT – Records Management System (RMS) Product for Policing

    HCL TECHNOLOGIES UK LIMITED

    HCLTech PROTECT Record Management System has been designed to enhance the core business processes of the police forces. It enables forces to capture, retrieve, archive, analyse and view information related to the day-to-day operations. HCLTech PROTECT manages the records of various processes right from initial data capture to completion.