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Delib Ltd
Transform local planning engagement and consultation in one platform. With Citizen Space, publish detailed documents such as regulation 18 and 19 activities; create interactive maps; capture, analyse, report on response data and publish responses - all in one place. Meet your statutory obligations, simplify processes, while bringing plans to life.
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Panacea Applications Limited
GDPR compliant comprehensive Dynamic Purchasing System for goods or services (with or without lots/categories). From e-tender to evaluation, qualification, moderation, award, call-off and order acceptance. Real-time reporting, audit trail. Procurement team, contract managers, stakeholders and supplier portals. Intuitive DPS to cut costs, deliver improved services, and comply with procurement law.
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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.
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adappt
Adappt has extensive broadcast and app development experience and a background in making LIVE TV broadcast interactive voting apps internationally. Using Adappt's platform, national audiences can vote via their own mobile, synced with LIVE TV in areas such as LIVE election polls, TV debates and National TV game shows.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing Safe Guarding cases. Case types include: Safeguarding,
Vulnerability,
No Further Action,
Antisocial behaviour,
Domestic violence,
Troubled families,
Vandalism,
Hoarding,
Mediation services,
General Complaints,
Tenancy Fraud,
Tenancy Sustainment,
Independence and wellbeing,
Public Spaces Protection Orders,
Estate Management and
Cuckooing
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Boréal-Informations Stratégiques 2014 Inc
Manage all aspects of stakeholder engagement from a single, intuitive tool. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from anywhere.
Easily add modules to the stakeholder engagement platform to manage other areas of corporate social responsibility such as social investment, land management, and grievance management.
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The Access Group
Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.
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SmartSurvey Limited
The NHS Patient Experience Platform offers a sophisticated suite of tools for collecting and analysing patient feedback in real-time. This technology empowers healthcare providers to make data-driven decisions that enhance patient care, streamline operations, and boost overall satisfaction in NHS facilities.
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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BLUE PRISM LIMITED
SS&C Blue Prism Process Intelligence (Cloud based) deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes.
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Oak Engage Limited
We're an award-winning employee app and intranet solution, on a mission to make communication simple. We transform how businesses work and communicate, wherever they are. We're trusted by the world's biggest brands and address their communication challenges head on to empower people.
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Total Enterprise Solutions
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.
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Digital Modus Ltd
Adult Social Care Solutions for Local Authorities, leveraging Salesforce's Public Sector Suite to optimize customer application processes across all channels. Features intuitive tools for comprehensive information capture, efficient case management, seamless progress tracking, robust communication, and flexible payment options.
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Boomerang I-Comms Ltd
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Panlogic Limited - Digital Engineering
User research: focus groups/surveys/interviews/literature reviews/task analysis/card sorting/brainstorming/workshops/analytics/digital audit/landscape review Organisational/user needs Rationalise/Streamline/De-duplicate Wishes/Needs vs. Requirements/Tasks/Functionality Validation Stakeholder comms/buy-in Segment/Prioritise/Phase/Sense-check Top-down/bottom-up budget assessment Use Cases/Functional/non-functional specifications/Technical architecture Proof of concept/prototyping
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NICE SYSTEMS UK LIMITED
NICE Nexidia provides customer interaction analytics that will accurately search, identify, provide insight from audio, chat, e-mail, social and text interactions. The solution offers common metrics and soft skills behaviour analysis in a single interface that enables users to seamlessly organise, analyse and operationalise this data.
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MRI Software Limited
MRI Customer Central, a purpose-built, SaaS, Customer Relationship Management CRM solution to record your customer contacts and cases. CRM 360 customer dashboard presents key information from complementing MRI solutions, streamlining contact and case management. Identify and manage customer engagement across your unified communications platform, targeting services whilst achieving digital transformation.
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Boomerang I-Comms Ltd
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing staff and volunteer training requirements. The system will keep track of all training requirements and training courses. Send out automatic reminders and allow bookings to be made against courses.
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Syrenis Ltd
Cassie is a SaaS-based Consent Management Platform (CMP) that manages compliance with privacy legislations like GDPR for large organizations handling high-volume,complex data.Recommended by Gartner,Cassie offers cookie banners,marketing consent and granular preferences with an API-first architecture to connect all types of consent across third-party platforms for one central source of truth.
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TRANSUNION INTERNATIONAL UK LIMITED
Retriever is an online tracing tool used for debtor tracing, asset reunification and anti-fraud/money laundering purposes. Retriever instantly returns name, DOB and address matches, ranked on likelihood, along with supporting evidence. Contact data, associate, alias, and address links are also returned, with no footprint left on the consumers credit file.
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SmartSurvey Limited
SmartSurvey's is designed to support engaging with citizens effectively. It enables precise data collection, in-depth analysis, and comprehensive reporting tools to inform policy-making and enhance public services. This platform helps bridge communication gaps and ensures citizen voices are heard and acted upon, fostering greater transparency and trust in government operations.
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GET SWARMS LIMITED
Our CRM solution empowers businesses to manage customer relationships effectively. It offers comprehensive features for contact management, sales automation, marketing automation, customer service, and analytics. With intuitive interfaces and customisable workflows, businesses can streamline processes, improve customer engagement, and drive growth by leveraging valuable insights from customer data.
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Civica UK Limited
Civica Experience is the leading real-time platform for capturing, analysing and reporting on patient and staff experiences including the NHS Friends and Family Test. It provides multi-channel data collection, bespoke reporting, a unique solution for automated free-text analysis of patient comments, and is built in partnership with our NHS clients.
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Geoff Smith Associates Limited
A comprehensive Cloud based software toolset to enable Licensing and Certification business processing. Originally designed for Firearms and Explosives Administration by Law Enforcement. The solution provides for application , records management, enquiry and processing ,decision logging, appeals , supported by a powerful document capture/management function for all related media.
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GRANICUS-FIRMSTEP LIMITED
EngagementHQ is the world's leading public consultation platform, where local and central governments can get more people involved in planning projects, city development and community deliberation through online participation. EngagementHQ turns community input into actionable insights and reduces time to a decision by removing barriers to participation. Don't guess. Know.
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SmartSurvey Limited
SmartSurvey is a UK based insights Survey Platform, tailored to promote understanding through smart surveys. Equipped with cutting-edge analytics for data processing and visualisation, it assists organisations in rapidly converting survey data into actionable insights.