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41 results found

41 results found containing civica in Lot 2: Cloud software in the category Case management

  • Civica OnDemand Single Person Discount (SPD) Monitoring

    Civica UK Limited

    Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.

  • Civica Licensing and Permit Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows licence and permit applications to be submitted as hard-copy or via a self-service portal that is processed as the Law dictates. Supports complex license and permit management workflow and referral processes.

  • Civica Community Fire Risk Management Information System (CFRMIS)

    Civica UK Limited

    CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration. 60% UK Fire/Rescue services use CFRMIS.

  • Civica Correspondence and Enquiry Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.

  • Civica Parliamentary Questions, Ministerial & Treat Official Correspondence Management (iCasework)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the processing of Parliamentary Questions (with real-time interaction with the PQ system), the management of Ministerial Correspondence and Treat Official Correspondence (case management).

  • Civica Complaints Management and Customer Feedback Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.

  • Civica Human Resource (HR) and Employee Relations Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution for HR case management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.

  • Civica FOI, EIR, Subject Access Request, Information Request and GDPR Case Management (iCasework)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.

  • Govtech Revenue & Benefits Automation by Granicus

    GRANICUS-FIRMSTEP LIMITED

    Our hosted digital process automation services automate the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files received from the DWP and day-to-day online Council Tax and Business Rates transactions and service requests. We fully integrate with leading R&B application vendors such as Capita and Northgate.

  • eCAPTURE, UCDS and webCAPTURE Digital Process Automation

    Govtech Solutions Ltd

    Our hosted digital process automation services automate the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files received from the DWP and day-to-day online Council Tax and Business Rates transactions and service requests. We fully integrate with leading R&B application vendors such as Capita and Northgate.

  • Arcus Government Pack

    Arcus Global Limited

    Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.