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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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VOIXTEL
We are an experienced cloud telecoms provide offering bespoke solutions tailored to meet your needs. We offer virtual telephone numbers that are not tied to physical hardware with intelligent functionality which enables callers to contact organisations in the most efficient way, providing targeted solutions for niche applications.
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Ve3 Global Ltd
VE3's Data Integration / Master Data Management Platform establishes cohesive dataset sourced from diverse data origins, ensuring automatic matching, validation, and cleansing. Our platform enriches data through multidimensional matching, grouping into families and other categories, highly adaptable data profiling capabilities. Offer integrated Portal Application layer designed for regulated data sharing.
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Melissa Data Ltd
Melissa's all-in-one ready to use standalone collaborative software platform that can be accessed through the cloud or hosted on-premise. Melissa Unison centralises all requirements for data quality including: UK & global address; name, phone and email verification/cleansing; matching and consolidation data profiling; generalised cleansing, and report analysis.
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GoPro Consulting Ltd
Jobtimizer is a complete yet extensible resource scheduling solution for automating and optimising the allocation of the right person to jobs and tasks to ensure the optimal utilisation of organisational resources.
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WARP Technologies Ltd.
As a Microsoft Partner, Warp provide license management services for Microsoft Dynamics 365, Microsoft Dynamics 365 Consultancy and Microsoft Dynamics 365 licensing. As the market-leading cloud software offering from Microsoft, Dynamics 365 unifies CRM and ERP business capabilities including Finance and Operations, Field Service, Marketing, Customer Service and Sales.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14
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Insight
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCI2024GC14
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Leicestershire Health Informatics Service
On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms
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GLOBAL 4 COMMUNICATIONS LIMITED
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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MAKE TIME COUNT TODAY LTD
Supporting People on Probation to complete probation time without further breach or other sanction.
Complete Case Management solution
Inc:
Shared calendar
Auto-notifications
Staff and User App
Chat feature
Check-in / Check out to confirm attendance
360 degree feedback
Complete Unpaid Work management solution
Online Training
"One click" referrals
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Insight
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14
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WT DATATECH LTD
Our cloud-based Solution offers a straightforward, efficient, and powerful tool for managing all governance, risk, and compliance needs, including ISO standards. Our Compliance Solution combines management system integration and risk assurance software to provide the easiest path for your business to attain and uphold ISO certification.
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Softcat Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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Intelogy Limited
COLIN® is an AI-infused secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate up to date information to external requests from media outlets; an audit trail of conversations with journalists; and increases efficiency amongst the Media team.
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Betasoft Limited
SharePortals is a customer relationship, document and case management platform built into Microsoft 365. It is designed for small to medium sized organisations who wish to leverage their Microsoft 365 investment to manage customer information and documents in a user-friendly package.
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Nexus Open Systems Ltd
Luware is a cloud based contact center solution that extends Microsoft Teams with additional features and functionality allowing routing of calls and tasks to the most appropriate agent or team, based on their skills, availability, and presence. It provides self-service options, automation, reporting, and integrations with other applications.
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Ve3 Global Ltd
Sales Cloud enhances government efforts in revenue generation and effective stakeholder management. Its robust CRM functionalities facilitate the monitoring of relationships, management of activities, and delegation of tasks within teams. It supports both internal stakeholder management and the handling of grants and opportunities.
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HSO Enterprise Solutions Limited
Microsoft Dynamics 365 Sales empowers you to build strong relationships with people by using connected data and insight to take actions, delivering the best service for people’s needs. Dynamics 365 Sales keeps track of your accounts and contacts, nurtures engagements, and creates collateral as well as contact lists and campaigns.
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Panacea Applications Limited
A comprehensive print management tool incorporating instant estimating, proofing, approvals, file sharing, and automated administration. Ensures optimum use of digital, litho, web-offset, large-format and specialist print. Clear, shared workflow and audit trail, from requirement through to delivery, payment and charging. Saves time and cuts costs for buyers and suppliers alike.
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PCI Pal
PCI Pal® Agent-assisted phone-based payments, utilises DTMF (Dual Tone Multi Frequency) masking technology to provide companies with a secure way of handling payments by phone without bringing their environments in scope of PCI DSS. Allowing merchants complete flexibility to enable their customers to click to pay or speak to pay.
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Intercity Technology Limited
Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.
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Bridgeall Limited
Bridgeall provides a range of software development services to build custom software. Our go to software development approach is Microsoft .Net core hosted on Azure.
We are a market leading software development provider that offers a full range of software development services from software development, software modernisation and support.
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ICS.AI LTD
Enhance live chat with AI-driven support, seamlessly integrating human handover for complex queries. SMART Live Chat reduces agent load, speeds up resolutions, and improves satisfaction by intelligently managing interactions from AI to human, managed via by Microsoft Teams for seamless communication.
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NEC SOFTWARE SOLUTIONS UK LIMITED
Blue Badge Managed Service provides local authorities with a fully managed remote processing service for the administration of blue badge applications.
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Forfront Limited
e-shot™ is the email marketing platform trusted by the public sector to send highly effective campaigns.
Whether it is newsletters to millions or messages to individuals, e-shot gives you a simple solution for sending accessible messaging to your audience.
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PressArea
A secure online digital asset management (DAM) and press centre platform for marketing and PR departments. Tools include press release creation and distribution (online+email), image, video and document asset distribution, press enquiry systems, bulk WeTransfer-like file sends, lines-to-take, social media integration, multi-language, and registered-users-only downloads.
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Netcall Technology Limited
Liberty Create is an enterprise low-code application development platform. Simplify and accelerate delivery of digital services, case-management and citizen relationship management applications. Local Government and Housing Providers can further benefit from the pre-built and supported foundation provided by Citizen Hub and Tenant Hub to increase development speed and capacity.
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Arcus Global Limited
Transform customer service with a single view of a customer's activity and tools for field service, chatbots, CTI, social service and AI. Work faster and more productively across channels including phone, email, webchat, and social media, making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2022GC13
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Sixworks Limited
SiXworks is a licensed seller of the Pega Platform, #1 for customer engagement and digital process automation (DPA) software including Case Management, Business Process Management (BPM), real-time decisioning, end-to-end AI, workforce intelligence and robotic automation (RDA/RPA). The cloud-based, no-code, Pega Government Platform (PGP) and CRM support DPA and transform engagement.