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dsi Billing Services
Docstore is our cloud-based digital document archive and retrieval system. Your digital documents can be uploaded into the system for secure viewing by your customers and your customer services team, via a web browser. Documents can also be indexed and bulk-uploaded into your local DMS.
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Formus Professional Software
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Planet IT
Microsoft Office 365 is a cloud-based service that is designed to help meet your organisation's needs for robust security, reliability, and user productivity.Office 365 is available with subscriptions that can include premium apps like Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. These apps can be installed on multiple devices.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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NOC365 LTD
Provides organisations with complete full-suite protection providing security admins with an easy-to-deploy and manage platform, block sophisticated social engineering attacks such as impersonation, zero-day phishing and Business Email Compromise. Using AI-trained engines. Securing inbound, outbound, and internal emails from phishing attacks inspects the communication’s metadata, attachments, links and language.
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LEFKE IT LIMITED
LefkeIT specializes in Google Cloud DevOps Services, enabling seamless collaboration between development and operations teams for efficient software delivery. Our expert consultants implement best practices, automation, and continuous integration/continuous delivery (CI/CD) pipelines on Google Cloud Platform.
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SAPPHIRE TECHNOLOGIES LIMITED
Harmony Email and Collaboration (HEC) is an inline API based email security solution. HEC combines AI/ML, threat intelligence and sandboxing to protect businesses from all variants of email based attacks. HEC also protects collaboration applications from phishing attacks, malware and data loss.
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ACUBED IT SOLUTIONS LIMITED
Dynamics365 solution provides a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management and customer service. Designed for public sector organisations, rapid to implement and can provide connectivity and integration with third party applications.
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NEO TECHNOLOGY LIMITED
Neo Technology's M365 Power Platform Process Enhancement Services utilise a structured approach to revamp, automate, and integrate business processes, fostering efficiency gains and enhancing customer service. Our comprehensive offering encompasses strategy formulation, user research, process analysis, change management, implementation, and skills transfer for seamless deployment and adoption.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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4 ROADS LIMITED
Combining our expertise in current and experiential technologies, we have been building class-leading virtual experiences underpinned by our open source platform, SocialStack.
SocialStack provides all the benefits of off the shelf-products whilst offering the flexibility of a custom solution, allowing you to tailor a virtual event experience to your needs.
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Epiq Europe Ltd
EpiqTMX is a secure, cloud-based, highly scalable, bundle creation, realtime transcription and electronic presentation of evidence platform that allows users to build electronic bundles quickly and easily for court hearings and arbitrations. EpiqTMX facilitates collaboration between legal teams, and provides a flexible and intuitive platform for bundle creation.
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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BASEEL LTD
Baseel Limited can offer various products in the areas of cyber security, IT governance, data protection, digital forensics, business processes and compliance requirements. We can also develop bespoke products as per the client needs and provide the services as SaaS solution.
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OFFICELABS LIMITED
Our service offers end-to-end solutions for developing tailored Machine Learning models, encompassing data analysis, algorithm selection, model training, and deployment. Utilising advanced techniques such as regression, classification, clustering, and deep learning, we empower organisations to extract actionable insights, optimise processes, and drive innovation.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. HR / Shared Services improvement are central use-cases of Pega.
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Symplicity Corporation
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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Orcuma Ltd
Our Police Divert Case Management Software is tailored to support the Divert or Diversion schemes implemented by Police Forces. The aim is to divert low-level offenders away from the criminal justice system and into appropriate support services, such as education, employment, and rehabilitation programs.
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FACULTY SCIENCE LIMITED
Faculty Frontier enables health care organisations to utilise Artificial Intelligence for predicting length of stay (LOS) for patients admitted to hospital. Frontier works with your existing data infrastructure and combines the best of human and machine intelligence to provide deep insights for complex decision making.
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Liaison Financial Services Limited
Liaison Task Management is digital platform on which health and care staff can log, share and coordinate daily care tasks in real-time. Interactive dashboards allow teams to coordinate care more effectively in hospitals; support patient initiated follow-up (PIFU); and enable the successful delivery of the NHS elective recovery plan.
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SAPPHIRE TECHNOLOGIES LIMITED
Forcepoint Email Security uses the Advanced Classification Engine (ACE) to identify threats ranging from annoying spam to advanced malware, phishing, and Business Email Compromise (BEC) attacks.
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Campbell Consulting
Specialists in the design and development of CMS driven websites. With over 20 years experience we have a tried and tested approach to gathering requirements, designing, prototyping and delivering websites on time and on budget. All work takes place in the UK at our Bournemouth office.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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SOFTCAT PLC
Built on the Akamai Intelligent Platform™ and Akamai’s AnswerX™ carrier-grade recursive DNS, Akamai's Protective DNS Service, Enterprise Threat Protector (ETP) proactively identifies and blocks targeted threats such as malware, ransomware, DNS data exfiltration, and phishing. Unified security and acceptable use polices can be enforced in minutes for all employees.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Fraud, error and investigations are central use cases of Pega.
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NTT DATA Business Solutions (UK) Limited
SAP Commerce Cloud is a proven e-commerce portfolio built mainly for large enterprises with advanced B2B, B2C, and B2B2C use-cases. Customise the solution to meet your needs and manage complex catalogues, products, and configurations for creating exceptional, hyper-personalised omnichannel experiences. The solution also comes with powerful, comprehensive B2B e-commerce capabilities.
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EST Solutions
The Liberator Public Space Protection Order software is a market leading module forming part of the Liberator suite of products. Liberator PSPO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Myorb Limited
Remove the need for typing & writing in healthcare organisation workflows, and free-up resources and time with myOrb's built-in medical transcription tool. Part of the myOrb solution, this advanced-AI tool allows you to report on cases and communicate with other health professionals using highly-accurate voice-to-text built specifically for clinical dictionaries.