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711 results found

711 results found in Lot 2: Cloud software in the category Natural language and speech processing

  • Voice of the Customer

    DAVIES GROUP LIMITED

    Davies Technology Solutions provides a Voice of the Customer (VOC) platform that allows users to collect omnichannel customer feedback and undertake insights analysis via a web-based reporting console. VOC enables users to conduct market research, assess customer service, power customer recovery and measure customer experience (CX).

  • Conversational AI Platform - EVA

    ENTERPRISE RPA LIMITED

    EVA powered by DRUID is an end-to-end platform for building conversational business applications and virtual assistants specialised in completing business task. EVA offers users the ability to ask questions and get accurate responses, but also to perform complex tasks by integrating with multiple existing or legacy applications in the organization.

  • Global 4's 8x8 Unified Communications

    GLOBAL 4 COMMUNICATIONS LIMITED

    Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.

  • Microsoft Power BI & PowerPlatform

    KERV DIGITAL LIMITED

    Use Microsoft Power BI to build real-time intelligence dashboards and interactive reports with rich visualisations. Use our service for design, configuration, customisation, development, data migration, AI implementation and live-operations/TSS. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and related services.

  • RingCentral RingEX

    BYTES SOFTWARE SERVICES LIMITED

    Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc

  • Project Shyrka - Private, Safe & Secure ChatGPT for Public Sector - AEMSP

    Telana Limited

    Project Shyrka®, the cutting-edge solution that revolutionizes how businesses leverage AI-powered conversations with their data. It harnesses the full potential of Microsoft cognitive services and OpenAI’s ChatGPT 4, all within a secure and controlled environment. Say goodbye to data privacy concerns and hello to a new era of intelligent communication.

  • TTEC Digital Cisco Webex Contact Centre

    TTEC CONSULTING (UK) LIMITED

    Webex® Contact Center is a next-generation cloud contact centre solution within a SaaS envelope bringing Public Sector the innovation, flexibility, scalability, and agility of the cloud without sacrificing security. The platform offers Omni-Channel capability, Artificial Intelligence, WFO, comprehensive API’s, support for leading CRM vendors and Microsoft Teams.

  • Verint Sandbox

    VERINT SYSTEMS UK LIMITED

    Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.

  • Engage Chatbot / Virtual Assistant

    Inform Communications Ltd

    Advanced Generative AI-powered chatbots designed for 24/7 citizen engagement. Seamless integration with client systems and the entire Engage Suite of products. Comprehensive BI/analytics. Human parity NLU supports multilingual interactions. We can design, build, create all content, host and maintain bots or clients can self-manage via our platform.

  • GenAI-Optimized Resource Allocation

    DATASUMI LTD

    This tool aims to boost operational efficiency by optimising the allocation of public funds, guaranteeing that resources are employed effectively and projects are prioritised according to data-driven insights. GenAI-Optimized Resource Allocation is our groundbreaking solution that utilises Generative AI to improve budget distribution, resource management, and project prioritisation.

  • Cinos Cloud UC for Blue Light and Emergency Services

    CINOS LIMITED

    Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.

  • Human-Machine Teaming (HMT) in Control and Command

    FACULTY SCIENCE LIMITED

    Human-Machine Teaming (HMT) in Control and Command optimises collaboration between humans and machines. Through AI and ML, our service facilitates seamless integration, enhancing decision-making in control and command operations. We leverage advanced algorithms to streamline data processing, enabling real-time analysis and efficient communication for improved situational awareness and mission effectiveness.

  • ServiceNow® custom application build and integrations

    FLOWMOTION LTD

    ServiceNow® implementation. ServiceNow, the application development platform, hosts a vast workspace of efficient business processes. Our extensive experience in utilising ServiceNow's capabilities allows us to enhance business processes, integrate with third-party platforms and automate data flows in one complete platform.

  • CCaaS (Contact Centre as a Service)

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • BMC Helix Knowledge Management by ComAround

    Fusion Business Solutions (UK) Limited

    BMC Helix Knowledge Management is an AI Knowledge Management Software specifically designed to streamline your support flow by building and sharing consistent and personalized knowledge across channels. You can create, search and access valuable knowledge across multiple cloud data sources, as well as receiving business intelligent reports.

  • Power Platform - Robotic Process Automation (RPA) Solutions

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire builds Robotic Process Automation solutions to allow legacy applications to participate in modern workflows and integrations.We utilise modern Power Automate based desktop flows to allow us to retrieve and update data from legacy systems, and bring this information into modern systems without any further development of the legacy system.

  • Cloudflare Cloud Email Security

    Cloudflare, Inc.

    Secure user inboxes, adopt a proactive security posture, and save time on email security operations. Our cloud-native email security platform crawls the Internet to stop phishing, Business Email Compromise (BEC), and email supply chain attacks. With deep integrations into Microsoft and Google environments and workflows.

  • Public Engagement Manager (PEM)

    CEOX SERVICES LTD

    Ceox’s Microsoft Power Apps Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.

  • Digital Interview Recording

    Recordsure

    A Digital Interview Recording solution compliant with the PACE Act as a Secure Digital Network solution. High quality, secure recording with capabilities for automated transcription and sophisticated speech analytics. Integrated with Recordsure’s document analytics and AI provides a multi-media capability, incorporating documents alongside audio recordings.

  • Nintex Workflow Automation, RPA, AI, Process Discovery and Process Mapping Solutions - CoreGov

    CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED

    Our Nintex service offers workflow automation tools including the Nintex Workflow Cloud for designing and implementing AI-driven workflows. Nintex Process Discovery captures and maps processes for optimisation. Nintex Promapp simplifies process documentation. Nintex K2 Cloud facilitates workflow application development, and Nintex RPA streamlines tasks using robotic automation, enhancing operational efficiency.

  • Global 4's 8x8 Voice for Microsoft Teams

    GLOBAL 4 COMMUNICATIONS LIMITED

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • Computacenter - IBM Netezza as a Service

    COMPUTACENTER (UK) LIMITED

    IBM Netezza Performance Server is a fully managed, cloud native data warehouse. With advanced in-database analytics capabilities, it enables you to do data science and machine learning with data volumes scaling into the petabytes.

  • Tableau Cloud

    The Information Lab Ltd

    Tableau Cloud is your self-service SaaS visual analytics platform fully-hosted in the cloud. Keywords: Visualisation, Visionary, Self-service, Database, Premier Partner, Big Data, Marks, Viz, Tooltip, Authentication, Secure, Scale, Governed, User, Hyper, Extract, Live, Analytics, Show-Me, Dashboard, TCO, Creator, ROI, Explorer, Viewer, Axis, Insight, Chart, Visual Analytics, Artificial Intelligence.

  • Global 4's Callswitch One VoIP Telephony Phone System

    GLOBAL 4 COMMUNICATIONS LIMITED

    CallSwitch One is Global 4's industry leading unified communications platform. Underpinned by a powerful VoIP telephony system, including a range of advanced call handling and management features, alongside chat, SMS, integrations and more. All managed centrally through our secure administration dashboard, and deployed through proprietary mobile, desktop, and web applications.

  • 8x8 Operator Connect for Microsoft Teams

    Six Degrees

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • Pegasystems Cloud Software - Artificial Intelligence (AI)

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Artificial Intelligence (AI) is at the core of the platform.

  • Power Platform Development

    Wanstor Ltd

    The Power Platform can analyse data for insights, quickly and easily build custom apps, and automate workflows to improve business productivity through the combination of Power BI, Power Apps, Power Automate and Power Virtual Agents. Wanstor can develop automations, reports, and train your teams to build powerful tools.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • SAP Build Process Automation

    SAP (UK) LIMITED

    SAP Build Process Automation combines SAP Workflow Management capabilities and SAP Intelligent RPA with powerful, intuitive no-code development experience. It enables business users and technologists to become citizen developers. Powerful yet intuitive low-code, no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

  • SAP Build Apps

    SAP (UK) LIMITED

    SAP Build Apps is a low-code development platform to create apps for Web and native mobile use. Business users can confidently build enterprise-grade apps that work seamlessly across all operating systems. Professional developers will reduce coding effort in creation of complex data models and business logic enjoying significant productivity boost.