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4099 results found

4099 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Microsoft Dynamics 365 Field Service (CRM)

    MAZIK GLOBAL LIMITED

    Mazik Global, a Microsoft Solution Partner, specializes in end-to-end solutions using Microsoft Dynamics 365 Field Service. They focus on maximizing service efficiency, reducing costs, boosting productivity, and delivering exceptional field service through automation and technical expertise.

  • BridgingX AI Contract Intelligence

    BRIDGEX TECHNOLOGY LIMITED

    BridgingX AI Contract Intelligence streamlines contract management by enhancing collaboration, governance, and compliance. Providing real-time visibility into contractual obligations across all departments, automates key processes and prevents missed renewals. Enables strategic decision-making, ensuring that public sector organisations uphold high governance and operational efficiency standards.

  • 2 Way Messaging

    BOOMERANG I-COMMS LTD

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Consultancy services for digital transformation

    SNOWFLAKE DIGITAL LTD

    Consultancy services for digital transformation involve providing expert guidance and support to organizations seeking to leverage technology to fundamentally change how they operate, deliver value, and interact with customers

  • Regulatory Case Management (Canalix RCM)

    CIVIC COMPUTING LIMITED

    RCM supports entire R-I-C-E processing. This means the end-to-end process from the registration of a service, product, provider, or an entity, the planning, scheduling and performing of inspections of such, through to the ongoing enforcement and management of complaints. The system is intuitive and accessible.

  • Inspection management for Dynamics 365

    ITS COMPUTING LIMITED

    Inspection management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of processes, appointment / inspection tracking, escalation procedures, SLA's, reporting and BI. A simple UI and dashboard for staff to manage inspection cases, with a portal for remote inspection scheduling and management.

  • Teams Operator Connect from Chess ICT

    ARMADILLO SEC LTD

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • Verint Case Management

    Verint Systems Inc.

    Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities. The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.

  • Educational SMS

    BOOMERANG I-COMMS LTD

    Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Bilingual Licensing Case Management System - verso™ software

    ROCKTIME LIMITED

    Rocktime's verso™ Bilingual Case Management Software in both English and Welsh which can be used as a stand alone system or fully integrated, tailored to mirror and improve your internal processes to support all Local Authority Licensing and Data Management requirements.

  • 3CX Cloud Hosted Phone System

    NETWORK INTEGRATION TECHNOLOGIES LTD

    Founded in 2005, 3CX has gone on to establish itself as a global leader in business communications. Taking advantage of the SIP open-standard and WebRTC technology, 3CX is a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat.

  • Capacitygrid Business Rates Review

    Liberata UK Ltd

    Capacitygrid Business Rates Review has been delivered to over 90 local authorities providing a cost effective and comprehensive way of identifying both new Rateable Value and growth within your existing base and maximising business rates income ahead of Rates Retention.

  • CDW Microsoft Windows 365

    CDW LIMITED

    Securely stream your Windows experience—including your personalized applications, content, and settings—from the Microsoft cloud to any device with your Windows 365 Cloud PC.

  • ApplyWorks

    SOCIETYWORKS LTD

    Easy and secure licence and permit applications, management and payment services. ApplyWorks provides a highly usable front-end online workflow for processing citizens’ and businesses’ applications for licences and permits, built to GOV.UK design standards, fully integrated with all line of business systems and equipped with a comprehensive application management system.

  • Atamis Contract & Supplier

    Atamis Limited

    Atamis Contract & Supplier offers organisations a centralised platform to coordinate Supplier Relationship Management (SRM) and Contract Lifecycle Management (CLM) activities. By creating standardised processes across supplier on-boarding, due diligence, compliance and performance management, organisations will gain deeper insights into their supply chains, contractual commitments, market opportunities and spend compliance.

  • Axiell Library Management System

    Axiell ALM Ltd

    Axiell’s Library Management System (LMS) provides the technical foundation from which core library functions, administrative tasks, customer communications and service delivery all run. The LMS is purpose built for Public Libraries, School Library Services, College Libraries and Specialist Libraries, and scalable from single systems to large-scale consortiums.

  • Customer Portal for Local Government

    IEG4 LIMITED

    IEG4's Customer Portal solution is an advanced engagement platform, specifically designed for local authorities, that enhances interactions between citizens, businesses, and councillors. Cutting-edge digital technologies deliver a seamless interface, simplifying service delivery and information access. The solution supports efficient online transactions, including application submissions, payments, and accessing services.

  • Zoho CRM empowers businesses with Omni-channel strategies, Customer-360 and Salesforce automation

    Zoho Corporation Limited

    Zoho CRM, is a cloud-based customer relationship management software for managing sales, marketing, and customer support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships with a built-in AI sales assistant, sales pipeline management, marketing automation, and intuitive reports.

  • Insight - 8x8 XCaaS (eXperience Communications as a Service) Platform

    INSIGHT DIRECT (UK) LTD

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Garden waste permit printing and permit management software

    PERMISERV LIMITED

    We provide Garden Waste Permit Printing and Permit Management Software for local authorities, taking on the administrative burden so councils can deliver efficient and reliable garden waste collection services to residents. All permits are printed at our factory in London and passed securely to Royal Mail for delivery.

  • SmartSurvey - CX for Government

    SmartSurvey Limited

    Our Customer Experience Platform integrates advanced analytics to seamlessly capture and interpret customer feedback, optimising interactions and outcomes across all touchpoints.

  • Pupil Pathways for transition & inclusion

    6INTO7 LTD

    Pupil Pathways provides the successful, secure transfer of reliable and detailed data for every transition pupil across education settings. Along with digital case management system for pupils at risk of permanent exclusion, suspension or have attendance concerns, used by the Local Authority and schools.

  • Sex Shops And Cinemas Licensing Automation - verso™ software

    ROCKTIME LIMITED

    Rocktime's verso™ licensing software provides Sex Shops And Cinemas Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

  • D&B Visitor Intelligence and Form Fill - improving online user experience and data quality

    Dun & Bradstreet Ltd

    D&B Visitor Intelligence is a digital workflow solution that helps identify the visitor’s professional persona in real-time. Matching IP addresses to the D&B Data Cloud for business intelligence, with access to over 555 million business records to help pre-fill detailed online forms and improve user experience, and data quality.

  • Lateral Enforcement Software

    Lateral

    Lateral manages software used for both private and government sector clients that do enforcement. Enforcement Clients include Cardiff council, Newcastle council, and London Barking and Dagenham council. Lateral is more flexible and less expensive than competitors with a companion enforcement app that is available in android and apple devices.

  • Microsoft Dynamics 365 Customer Insights - Journeys

    HSO ENTERPRISE SOLUTIONS LIMITED

    Dynamics 365 Customer Insights - Journeys, is a marketing automation application that helps you foster relationships with the people that matter most to you. It allows you to create diverse and dynamic email content, compose personalised engagement journeys and landing pages, social media posting, lead scoring, event management and more.

  • OpView

    PERVADE SOFTWARE LIMITED

    OpView is the most flexible security monitoring system on the market which leverages a completely new database architecture to collect, correlate and report on all data types so you can successfully monitor security (SIEM), vulnerability, configuration & availability (SOC), performance, asset & flow (NOC) all in a single configurable system.

  • Altia Covert Operations Solution (ACOS) Technical Support Unit (TSU) (Asset) Management

    ABM Intelligence Limited

    ACOS TSU provides requests for technical resources assisting covert and overt surveillance strategies. Linked with Surveillance Authorities Management, users can manage, allocate, book out, return, search, report lost/damaged assets subject to the Technical Support function. Automatic workflow guides the user and information relevant to the asset (service etc) are captured.

  • Astario AI and Machine Learning Intervention Management System

    Astario Systems LTD

    AI-powered business processes and workflows based on dataset predictions and intelligent insights. Boost data visualization and discover relevant insights into all your data. Find simple AI insights and recommendations to complex datasets. Track actions through interventions and use our dataset visualization and dashboard tools. API connectors, custom Geo-mapping and dashboards.

  • M2M messaging workflows

    Boomalert Ltd

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.