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CIVIC COMPUTING LIMITED
RCM supports entire R-I-C-E processing. This means the end-to-end process from the registration of a service, product, provider, or an entity, the planning, scheduling and performing of inspections of such, through to the ongoing enforcement and management of complaints. The system is intuitive and accessible.
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ITS COMPUTING LIMITED
Inspection management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of processes, appointment / inspection tracking, escalation procedures, SLA's, reporting and BI. A simple UI and dashboard for staff to manage inspection cases, with a portal for remote inspection scheduling and management.
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ARMADILLO SEC LTD
Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.
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VERINT SYSTEMS UK LIMITED
Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities.
The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.
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BOOMERANG I-COMMS LTD
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ROCKTIME LIMITED
Rocktime's verso™ Bilingual Case Management Software in both English and Welsh which can be used as a stand alone system or fully integrated, tailored to mirror and improve your internal processes to support all Local Authority Licensing and Data Management requirements.
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ITogether
Founded in 2005, 3CX has gone on to establish itself as a global leader in business communications. Taking advantage of the SIP open-standard and WebRTC technology, 3CX is a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat.
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LIBERATA UK LIMITED
Capacitygrid Business Rates Review has been delivered to over 90 local authorities providing a cost effective and comprehensive way of identifying both new Rateable Value and growth within your existing base and maximising business rates income ahead of Rates Retention.
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CDW LIMITED
Securely stream your Windows experience—including your personalized applications, content, and settings—from the Microsoft cloud to any device with your Windows 365 Cloud PC.
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SOCIETYWORKS LTD
Easy and secure licence and permit applications, management and payment services. ApplyWorks provides a highly usable front-end online workflow for processing citizens’ and businesses’ applications for licences and permits, built to GOV.UK design standards, fully integrated with all line of business systems and equipped with a comprehensive application management system.
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ATAMIS LTD
Atamis Contract & Supplier offers organisations a centralised platform to coordinate Supplier Relationship Management (SRM) and Contract Lifecycle Management (CLM) activities. By creating standardised processes across supplier on-boarding, due diligence, compliance and performance management, organisations will gain deeper insights into their supply chains, contractual commitments, market opportunities and spend compliance.
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AXIELL ALM LIMITED
Axiell’s Library Management System (LMS) provides the technical foundation from which core library functions, administrative tasks, customer communications and service delivery all run. The LMS is purpose built for Public Libraries, School Library Services, College Libraries and Specialist Libraries, and scalable from single systems to large-scale consortiums.
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IEG4 LIMITED
IEG4's Customer Portal solution is an advanced engagement platform, specifically designed for local authorities, that enhances interactions between citizens, businesses, and councillors. Cutting-edge digital technologies deliver a seamless interface, simplifying service delivery and information access. The solution supports efficient online transactions, including application submissions, payments, and accessing services.
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ZOHO CORPORATION LIMITED
Zoho CRM, is a cloud-based customer relationship management software for managing sales, marketing, and customer support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships with a built-in AI sales assistant, sales pipeline management, marketing automation, and intuitive reports.
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INSIGHT DIRECT (UK) LTD
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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PERMISERV LIMITED
We provide Garden Waste Permit Printing and Permit Management Software for local authorities, taking on the administrative burden so councils can deliver efficient and reliable garden waste collection services to residents. All permits are printed at our factory in London and passed securely to Royal Mail for delivery.
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SmartSurvey Limited
Our Customer Experience Platform integrates advanced analytics to seamlessly capture and interpret customer feedback, optimising interactions and outcomes across all touchpoints.
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6INTO7 LTD
Pupil Pathways provides the successful, secure transfer of reliable and detailed data for every transition pupil across education settings.
Along with digital case management system for pupils at risk of permanent exclusion, suspension or have attendance concerns, used by the Local
Authority and schools.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides Sex Shops And Cinemas Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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DUN & BRADSTREET LIMITED
D&B Visitor Intelligence is a digital workflow solution that helps identify the visitor’s professional persona in real-time. Matching IP addresses to the D&B Data Cloud for business intelligence, with access to over 555 million business records to help pre-fill detailed online forms and improve user experience, and data quality.
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Lateral
Lateral manages software used for both private and government sector clients that do enforcement. Enforcement Clients include Cardiff council, Newcastle council, and London Barking and Dagenham council. Lateral is more flexible and less expensive than competitors with a companion enforcement app that is available in android and apple devices.
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HSO ENTERPRISE SOLUTIONS LIMITED
Dynamics 365 Customer Insights - Journeys, is a marketing automation application that helps you foster relationships with the people that matter most to you. It allows you to create diverse and dynamic email content, compose personalised engagement journeys and landing pages, social media posting, lead scoring, event management and more.
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PERVADE SOFTWARE LIMITED
OpView is the most flexible security monitoring system on the market which leverages a completely new database architecture to collect, correlate and report on all data types so you can successfully monitor security (SIEM), vulnerability, configuration & availability (SOC), performance, asset & flow (NOC) all in a single configurable system.
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ABM INTELLIGENCE LIMITED
ACOS TSU provides requests for technical resources assisting covert and overt surveillance strategies. Linked with Surveillance Authorities Management, users can manage, allocate, book out, return, search, report lost/damaged assets subject to the Technical Support function. Automatic workflow guides the user and information relevant to the asset (service etc) are captured.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Cyber Media Solutions Ltd.
Theseus: Single Service Case Management is for the management of health and care services and programmes not aligned to existing case management models. Theseus is highly flexible and modular, supporting bespoke workflows, assessments and follow-ups tailored to the needs of health and care services and public health initiatives.
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Artifax Software Limited
Join a global community managing commercial and cultural spaces and activities with Artifax. Theatres, concert halls, festivals, museums, galleries, sports facilities, visitor attractions, schools and other venues use Artifax for event planning, room hire, staff and resource scheduling, finances, artistic and production schedules, tour bookings, document storage and online bookings.
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LIBERATA UK LIMITED
The Capacitygrid Universal Credit Automation provides a robust business process automation capability within the core Revenues and Benefits processing system. The Automation touchlessly delivers up to 91% automation of the growing number of UC changes, freeing processing teams to focus on other activities.
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CDW LIMITED
Should you require additional space over and above the space made available per Office 365 user, then this can be purchased on a per gigabyte (GB) per month basis.
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ENCORDIA CONSULTING LTD
Workato automates business workflows across cloud and on-premises apps. E.g., automating quote-to-cash business processes, transferring data between apps such as Salesforce, Netsuite, Office365 and others.
Workato combines an enterprise-grade workflow automation platform with the ease of use of consumer apps, enabling business and IT users to quickly build workflow automations.