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NEO TECHNOLOGY LIMITED
Neo Technology's User Account Management solution streamlines user account creation and access control in the housing sector. Our system offers customisable user types and access levels, ensuring efficient management of user permissions while maintaining security and compliance with industry regulations.
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NEO TECHNOLOGY LIMITED
Neo Technology offers skilled professionals for client project needs through Agile Digital Delivery Teams. Whether clients require full teams or individual resources, our flexible approach ensures scalability and adherence to project requirements, contributing to successful project delivery within client timelines.
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NEO TECHNOLOGY LIMITED
Neo Technology's Welfare Benefit Referral Solution optimises the process of referring tenants to welfare benefit programs in the housing sector. Our comprehensive platform streamlines application submissions, tracks referrals, and ensures timely follow-ups, enhancing support services and improving tenant welfare outcomes.
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NEO TECHNOLOGY LIMITED
Neo Technology's Key Management Solutions provide an efficient and secure system for managing keys within housing communities. Our platform automates key issuance, tracking, and retrieval, ensuring that access to properties is well-managed and monitored, enhancing security and reducing administrative burden.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Insights Compliance & Reporting Tool offers a comprehensive solution for managing compliance and generating insightful reports in the housing sector. It enables efficient tracking, analysis, and reporting of various compliance metrics, ensuring regulatory adherence and informed decision-making.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Damp & Mould Case Management system offers a comprehensive solution for addressing damp and mould issues in housing properties. It enables efficient tracking, assessment, and resolution of damp and mould incidents to ensure the health and safety of residents.
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NEO TECHNOLOGY LIMITED
Neo Technology's solution revolutionises complaints management, offering features like triage and routing, timeline control, ombudsman engagement tracking, follow-on repairs, a complaints dashboard, and enhanced workflow and action plan tracking for compliance, customer satisfaction, operational efficiency, and data-driven insights.
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NEO TECHNOLOGY LIMITED
Neo Technology's Tenant Death Reporting System provides a streamlined process for reporting and managing the death of tenants within the housing sector. Our solution ensures prompt notification, facilitates sensitive handling of information, and supports stakeholders in managing estate matters efficiently.
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NEO TECHNOLOGY LIMITED
Neo Technology's visits and inspections solution offers robust features including multi-visit recording, appointment scheduling, workflows with automated reminders, digital checklists, photo upload, automated fault reporting, real-time updates, feedback mechanisms, and performance analytics, aimed at increasing resident satisfaction and improving inspection efficiency.
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NEO TECHNOLOGY LIMITED
Neo Technology's Bedroom Tax Solution streamlines housing benefit reductions due to under-occupancy. With automated assessments and seamless integration, it ensures accurate tracking and resolution. This solution reduces administrative burden, enhances tenant satisfaction, and fosters transparent communication through secure data handling practices
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NEO TECHNOLOGY LIMITED
Neo Technology's Business Operations Management solution offers a comprehensive suite of tools to streamline processes, including automated task assignment, customisable workflows, and real-time progress tracking. By centralising operations and fostering collaboration, it enhances efficiency, reduces errors, and ultimately drives better business outcomes.
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NEO TECHNOLOGY LIMITED
Neo Technology's Pet Management Solutions streamline the process of managing pets in rental properties. Our platform facilitates efficient communication, documentation, and resolution of pet-related issues, ensuring a harmonious living environment for both tenants and landlords while adhering to pet policies and regulations.
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NEO TECHNOLOGY LIMITED
Neo Technology's Electronic Document Management System (EDMS) enables instant archiving, searching, and retrieval of customer data, enhancing customer service delivery. Our solution transforms organisational data by providing tailored content, file formats, and delivery channels based on business needs, document content, or customer preferences.
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NEO TECHNOLOGY LIMITED
Neo Technology's Direct Debit Solution offers a user-friendly online platform for managing paperless direct debit transactions. It caters to various public sector organisations, including councils, housing associations, schools, universities, and healthcare institutions, supporting their digital transformation initiatives and enhancing financial operations.
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NEO TECHNOLOGY LIMITED
Neo Technology's Squatter and Unauthorised Occupant Management Solution offers housing providers a robust platform to identify, track, and address instances of squatting or unauthorised occupancy. Leveraging advanced monitoring and reporting tools, it enables prompt intervention to safeguard property integrity and compliance with regulations.
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NEO TECHNOLOGY LIMITED
Neo Technology's Temporary Housing Regular Visit solution optimises the management of temporary housing units by facilitating routine inspections. Utilising our robust case management system, the solution streamlines scheduling, data collection, and reporting processes, ensuring efficient and effective management of temporary housing facilities.
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NEO TECHNOLOGY LIMITED
Neo Technology's Document Management solution offers features like document retrieval, upload and tagging, notifications, search functionality, access permissions, secure storage, online edits, photo upload extension, and bulk letter splitting. It ensures compliance, improves information accessibility, enhances customer experience, and streamlines internal processes.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Application and Allocation System offers features such as user profiles, intuitive application management, waiting list prioritisation, preference-based property reservation, integrated communications, and secure document upload to enhance tenant engagement, streamline property allocation, ensure transparency, and improve customer experience.
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NEO TECHNOLOGY LIMITED
Neo Technology's Post-Inspection Repair Management solution offers a seamless process for handling repair requests following property inspections in the housing sector. Our system enables efficient logging, tracking, and resolution of maintenance issues identified during inspections, ensuring prompt and satisfactory repairs for tenants.
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NEO TECHNOLOGY LIMITED
Neo Technology's Azure Management Service offers comprehensive professional and managed solutions to optimise the Azure platform, allowing clients to focus on their services and users. Our tailored services cover Azure IaaS, PaaS, and SaaS, including microservices, databases, AI/machine learning, and IoT.
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NEO TECHNOLOGY LIMITED
Neo Technology's Conversational AI Chatbot Tool enhances websites by engaging with users before human intervention. Intelligent and multilingual, it guides users through a series of questions to provide relevant information. If needed, it seamlessly transfers control to human agents for further assistance.
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NEO TECHNOLOGY LIMITED
Neo Technology's Usability Testing Solutions provide valuable insights into users' service experiences, enabling organisations to understand how and why users interact with their products or services. Through moderated usability testing, critical tasks are evaluated, pain points identified, and actionable recommendations provided for improvement.
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NEO TECHNOLOGY LIMITED
Neo Technology's Tenancy Fraud Prevention Solution empowers housing providers to identify and mitigate risks associated with fraudulent tenant activities. Leveraging advanced data analytics and monitoring capabilities, it detects suspicious patterns and behaviours, safeguarding housing resources and ensuring fair allocation to genuine applicants.
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NEO TECHNOLOGY LIMITED
Neo Technology's Cloud Optimisation Solutions empower organisations to maximise the efficiency and value of their public cloud environments, including Microsoft Azure, AWS, and Google Cloud Platform. Gain control over cloud spending, enhance governance, mitigate risks, and amplify the value derived from cloud deployments.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Asset Management solution empowers property managers with detailed asset tracking, maintenance scheduling, and compliance functionalities. It enables seamless integration with existing systems, offering comprehensive insights into asset lifecycle management, vendor management, and regulatory compliance, ensuring efficient property management operations.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Service Charges solution offers a streamlined approach to managing service charges for housing associations. With features like automated billing, customisable invoicing, and transparent reporting, it ensures accurate and efficient handling of service charges, enhancing financial management and tenant satisfaction.
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NEO TECHNOLOGY LIMITED
Neo Technology's Household Changes Management solution facilitates efficient handling of household changes in the housing sector. Our case management system streamlines the reporting, tracking, and resolution of household change requests, ensuring timely responses and effective management of tenant transitions and property updates.
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NEO TECHNOLOGY LIMITED
Neo Technology's New Resident Onboarding Solutions streamline the process of welcoming and integrating new residents into housing communities. Our platform offers a comprehensive checklist and task management system to ensure a smooth transition for residents, from move-in to settling into their new homes.
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NEO TECHNOLOGY LIMITED
Neo Technology's Correspondence and Enquiry Management Solution, offers a versatile SaaS platform hosted securely on Microsoft Azure. It efficiently records and manages correspondence from various channels, enabling tailored workflows based on correspondence types, catering to sectors like local government, central government, health, and private industries.
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NEO TECHNOLOGY LIMITED
Neo Technology's Pest Control Management Solutions offer a comprehensive platform for managing pest control enquiries in rental properties. Our system enables efficient tracking, communication, and resolution of pest-related issues, ensuring a pest-free environment for tenants while optimising pest control processes for property managers.