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BGO SOFTWARE OOD
Clinicubes CTMS is a centralized software (clinical trial management system), which offers a number of benefits to companies in the clinical research industry in the form of integrated solutions for every single aspect and phase of clinical studies. Our product makes processes behind various planning, performing and reporting tasks easier.
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Amillan Ltd
The enterprise-grade UCaaS solution (Amillan Anywhere and Amillan Everywhere), provides businesses with a unified communications solution from remote to the in-office environments or hybrid approach.
Our decade-long partnership with Cisco for hosting Cisco telephony solutions enables us to provide service, support, and the latest features that no other provider can.
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ARISSIAN LTD
The Luciditi age assurance provides a digital solution for Age Assurance protecting minors from age restricted products and organisations from legal breaches. Solutions work in a face to face environment and or for access to online services.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing staff and volunteer training requirements. The system will keep track of all training requirements and training courses. Send out automatic reminders and allow bookings to be made against courses.
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Syrenis Ltd
Cassie is a SaaS-based Consent Management Platform (CMP) that manages compliance with privacy legislations like GDPR for large organizations handling high-volume,complex data.Recommended by Gartner,Cassie offers cookie banners,marketing consent and granular preferences with an API-first architecture to connect all types of consent across third-party platforms for one central source of truth.
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Amazon Web Services EMEA Sarl, UK Branch
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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ARCUS GLOBAL LIMITED
Arcus Staff Hub delivers a digital service channel and delivery system for your organisation’s corporate services. The fully expandable and configurable platform delivers self service, case management, information and file sharing, announcements, guided processes and collaboration in a secure, high availability environment. Services include HR, ICT, Communications, Finance, Facilities, Legal.
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NTT DATA Business Solutions (UK) Limited
SAP Service-Cloud enhances customer service efficiency by consolidating contacts from various channels into one solution, ensuring uniform service across all channels. The agent desktop provides a unified customer view, facilitating first-contact resolution. It also features efficient ticket and case management, with intelligent technologies automating ticket categorisation and providing support recommendation
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.
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Getech Limited
Google Chrome Enterprise and Education Licenses unlock the full potential of ChromeOS, Chrome Browser and Chrome devices for businesses and organisations, empowering IT to support and take advantage of a cloud-based workforce. Google recommend Workspace as the Cloud Productivity platform for ChromeOS users.
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CLOUD COVER IT SERVICES LTD T/A Flyte
This is a SharePoint app to help track the movement of staff onto remote sites. This can be used for payroll purposes to monitor the logon and logoff times from sites . It will give a Geo-located timestamp
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WT DATATECH LTD
Wheelchair management software is vital for organizations and facilities that provide wheelchair services. This software streamlines the process of managing wheelchair inventory, tracking assignments, scheduling maintenance, and improving overall efficiency. By digitizing and automating these tasks, wheelchair management software enhances accessibility and ensures smooth operations.
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ARCUS GLOBAL LIMITED
Arcus Samples is a flexible and intuitive cloud-based solution helping Regulatory Service teams manage the full sampling process from scheduling, sampling and analysis of samples for any sample type. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14
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SOFTCAT PLC
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2024GC14
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.
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XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCX2024GC14
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.
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S8080 LIMITED
ISO27001 open-source CMS digital platform for Local Government / Local Authorities. S8080's icon-driven Local Government self-service digital platforms securely handle multilingualism, forms, CRM/case management integrations with single sign-on, transactions and devolved publishing. Choice of easy-to-use, powerful content management systems. Mobile and accessible, designed around Local Government / Council user's needs.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony X1, through text, voice and video media support up-to full contact centre X8. 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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SWIFTPRO CORPORATION LIMITED
Fully integrated suite of applications within a single platform covering GIAA, NAO & PAC Audit Management, Controls and Assurance, Contingent Labour, Corporate Workflows, PPM, Risk Management, Governance Statements, Group Communications via UK Gov Notifications, Agile Sprints and a Knowledge Hub. Special editions available for Central Government, ALBs, Agencies and education.
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Infinity Group
Omnichannel Contact Centre, utilising Microsoft Digital Contact Centre Platform (DCCP),provides a seamless,consistent experience throughout the entire customer journey. Integrating multiple communication channels to deliver a unified customer experience and first-class customer service. Customers can interact with your business through multiple channels including telephone, email, webchat, web portals, Teams, WhatsApp,social media.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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Abavus.co.uk
Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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RIVIAM DIGITAL CARE LIMITED
Citizen Portal / Patient Portal enables Local Authorities and healthcare providers empower citizens to be involved in their care, track referrals and book appointments. Service includes: web or downloadable app, register and login options, appointment booking, access to messages, documents, questionnaire management. RIVIAM provides interfacing with clinical systems, waitlist functionality.
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Business Systems (UK) Ltd
Simplify communications compliance and consolidate records for a single pane of glass view of your data. Unify interaction data and unlock value with leading Record Keeping and Call Recording Management solution, Wordwatch. Engineered to streamline highly regulated organisations’ approach to managing, accessing, and extracting value from interaction recordings.
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BOOKINGLAB LIMITED
We’ve worked with our council community to co-create a purpose-built Fleet Booking System that streamlines pool car management, increases fleet efficiency, reduces vehicle costs, encourages greener travel, improves access to shared vehicles, and enhances reporting. With open APIs, you can connect your workflows & deliver a seamless vehicle reservation process.
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SKYFLO DIGITAL LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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UK IT Networks Limited
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)
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SPINWELL GLOBAL LIMITED
Our customer relationship management (CRM) system that helps businesses collect, store, and analyze customer data. It serves as a database for managing information about current customers, leads, business partners, suppliers, and employees. By organizing interactions and providing tools for sales, marketing, and support teams, enhancing understanding and strengthening customer relationships.