-
MILLERSOFT LIMITED
Apache Iceberg is an open-source table format for large-scale data processing frameworks like Apache Spark and Apache Hive. It ensures consistent and efficient data management by providing features such as atomic commits, schema evolution, and time travel capabilities. Iceberg simplifies data warehousing and enables reliable analytics at scale.
-
CONTENT GURU LIMITED
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
-
Boréal-Informations Stratégiques 2014 Inc
Manage all aspects of stakeholder engagement from a single, intuitive tool. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from anywhere.
Easily add modules to the stakeholder engagement platform to manage other areas of corporate social responsibility such as social investment, land management, and grievance management.
-
ACCESS UK LTD
Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.
-
INTUITY COMMUNICATIONS LIMITED
Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
-
ARCUS GLOBAL LIMITED
Arcus Street Scene is a flexible and intuitive cloud-based solution enabling Local Authorities to manage complaints and requests. Online reporting and tracking reduce contact time. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
-
TOTAL ENTERPRISE SOLUTIONS LIMITED
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.
-
ENCHOICE, UK LIMITED
Intelligent Business Automation orchestrates and automates repetitive human tasks, content centric processes, operational workflows, data capture and AI powered business decisions. It includes Modelling, Workflow, Decisions, Content and Capture in a single, flexible cloud service. Consumption-based platform hosted in Microsoft Azure.
-
MRI SOFTWARE LIMITED
MRI Customer Central, a purpose-built, SaaS, Customer Relationship Management CRM solution to record your customer contacts and cases. CRM 360 customer dashboard presents key information from complementing MRI solutions, streamlining contact and case management. Identify and manage customer engagement across your unified communications platform, targeting services whilst achieving digital transformation.
-
BGO SOFTWARE OOD
Clinicubes CTMS is a centralized software (clinical trial management system), which offers a number of benefits to companies in the clinical research industry in the form of integrated solutions for every single aspect and phase of clinical studies. Our product makes processes behind various planning, performing and reporting tasks easier.
-
Amillan Ltd
The enterprise-grade UCaaS solution (Amillan Anywhere and Amillan Everywhere), provides businesses with a unified communications solution from remote to the in-office environments or hybrid approach.
Our decade-long partnership with Cisco for hosting Cisco telephony solutions enables us to provide service, support, and the latest features that no other provider can.
-
ARISSIAN LTD
The Luciditi age assurance provides a digital solution for Age Assurance protecting minors from age restricted products and organisations from legal breaches. Solutions work in a face to face environment and or for access to online services.
-
DIGITAL INTERACTIVE LIMITED
Infreemation is an advanced online cloud based application for processing staff and volunteer training requirements. The system will keep track of all training requirements and training courses. Send out automatic reminders and allow bookings to be made against courses.
-
Syrenis Ltd
Cassie is a SaaS-based Consent Management Platform (CMP) that manages compliance with privacy legislations like GDPR for large organizations handling high-volume,complex data.Recommended by Gartner,Cassie offers cookie banners,marketing consent and granular preferences with an API-first architecture to connect all types of consent across third-party platforms for one central source of truth.
-
TRANSUNION INTERNATIONAL UK LIMITED
Retriever is an online tracing tool used for debtor tracing, asset reunification and anti-fraud/money laundering purposes. Retriever instantly returns name, DOB and address matches, ranked on likelihood, along with supporting evidence. Contact data, associate, alias, and address links are also returned, with no footprint left on the consumers credit file.
-
AMAZON WEB SERVICES EMEA SARL, UK BRANCH
Amazon Connect is a self-service, cloud-based contact centre - CCaaS -service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
-
ARCUS GLOBAL LIMITED
Arcus Staff Hub delivers a digital service channel and delivery system for your organisation’s corporate services. The fully expandable and configurable platform delivers self service, case management, information and file sharing, announcements, guided processes and collaboration in a secure, high availability environment. Services include HR, ICT, Communications, Finance, Facilities, Legal.
-
NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Service-Cloud enhances customer service efficiency by consolidating contacts from various channels into one solution, ensuring uniform service across all channels. The agent desktop provides a unified customer view, facilitating first-contact resolution. It also features efficient ticket and case management, with intelligent technologies automating ticket categorisation and providing support recommendation
-
PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.
-
GETECH LIMITED
Google Chrome Enterprise and Education Licenses unlock the full potential of ChromeOS, Chrome Browser and Chrome devices for businesses and organisations, empowering IT to support and take advantage of a cloud-based workforce. Google recommend Workspace as the Cloud Productivity platform for ChromeOS users.
-
FLYTE CLOUD SERVICES LTD
This is a SharePoint app to help track the movement of staff onto remote sites. This can be used for payroll purposes to monitor the logon and logoff times from sites . It will give a Geo-located timestamp
-
WT DATATECH LTD
Wheelchair management software is vital for organizations and facilities that provide wheelchair services. This software streamlines the process of managing wheelchair inventory, tracking assignments, scheduling maintenance, and improving overall efficiency. By digitizing and automating these tasks, wheelchair management software enhances accessibility and ensures smooth operations.
-
ARCUS GLOBAL LIMITED
Arcus Samples is a flexible and intuitive cloud-based solution helping Regulatory Service teams manage the full sampling process from scheduling, sampling and analysis of samples for any sample type. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
-
XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14
-
VIEWDECK CONSULTING LIMITED
Customer Platform for the Cloud is a SaaS service designed to revolutionise customer interaction management in the UK public sector. With scalable and secure cloud-based infrastructure, multi-channel communication, and real-time analytics, organisations can enhance customer satisfaction, streamline operations, and drive efficiency in service delivery for improved citizen engagement and satisfaction.
-
SOFTCAT PLC
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2024GC14
-
BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.
-
XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCX2024GC14
-
Plinth
Plinth supports organisations who deliver programmes in partnership with other organisations, such as Holiday Activities and Food Programmes, Community Grant programmes, Short Breaks, Family Hubs, Youth Programmes and many others. Using the latest technology including Artificial Intelligence (AI), we help you to gather insights and meet all reporting requirements.
-
CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.