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Advanced Business Solutions
Supplier Management makes managing suppliers simpler and more transparent. Providing a centralised location for supplier records, assessing data completeness via the governance dashboard. Delivering visibility of supplier performance and allows prequalification, onboarding and management. Intuitive dashboards and alerts mitigate risk and facilitate management of the supplier and contract lifecycle.
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BookingLab
We've worked with 50+ NHS clinics to co-create a Phlebotomy Booking System that helps improve the patient experience, increase service efficiency, reduce the cost to serve and enhance reporting. This Phlebotomy Booking System also offers NHS clinics a secure and accessible way to manage high booking volumes across unlimited locations.
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Horizon Software Solutions
Booking Autopilot Campaign Automation software is a comprehensive omni-channel technology designed to manage communications with clients in real time and an easy to use and powerful marketing system. You can configure one-off, recurring or trigger based campaigns (including email and SMS) to grow relationships with existing and new users.
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cBrain
F2 is a process and case management platform designed specifically for public sector organisations and universities. It offers configurable case management capabilities that allows users to quickly and efficiently collaborate on cases and documents. F2 is used for many purposes including complex tax processes and legal processes.
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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.
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BookingLab
We’ve worked with our local government community to co-create a cost-effective Desk & Room Booking System that’s proven to optimise space, enable income generation, improve reporting, save staff time, and ensure fair access to resources. With open APIs, you can also connect your workflows & deliver a seamless hybrid experience.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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SmartCitizen Limited
SmartRewards self-service portal allows customers to enrol for, and participate in a rewards and incentives scheme. The portal shows participants activities which earn points when performed and any rewards to which they are entitled (either with or without points), and allows them to easily redeem these.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing Safe Guarding cases. Case types include: Safeguarding,
Vulnerability,
No Further Action,
Antisocial behaviour,
Domestic violence,
Troubled families,
Vandalism,
Hoarding,
Mediation services,
General Complaints,
Tenancy Fraud,
Tenancy Sustainment,
Independence and wellbeing,
Public Spaces Protection Orders,
Estate Management and
Cuckooing
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DATASUMI LTD
Our platform provides a state-of-the-art method for data visualisation tools and insights utilising Generative AI. We leverage a sophisticated AI-powered visualisation tool so your organisation can effectively interpret complex data sets, revealing hidden patterns, trends, and relationships.
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Arcus Global Limited
Arcus HHSRS (built on Salesforce platform) enables housing enforcement teams to manage inspections under the Housing Health and Safety Rating System including recording assessment details, hazards, evidence, calculate ratings, categories, follow-on processes such as notices and tracks remediation and rescoring. The mobile app supports full access and offline remote working.
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Millersoft Ltd
Apache Iceberg is an open-source table format for large-scale data processing frameworks like Apache Spark and Apache Hive. It ensures consistent and efficient data management by providing features such as atomic commits, schema evolution, and time travel capabilities. Iceberg simplifies data warehousing and enables reliable analytics at scale.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Boréal-Informations Stratégiques 2014 Inc
Manage all aspects of stakeholder engagement from a single, intuitive tool. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from anywhere.
Easily add modules to the stakeholder engagement platform to manage other areas of corporate social responsibility such as social investment, land management, and grievance management.
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The Access Group
Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.
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INTUITY COMMUNICATIONS LIMITED
Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Arcus Global Limited
Arcus Street Scene is a flexible and intuitive cloud-based solution enabling Local Authorities to manage complaints and requests. Online reporting and tracking reduce contact time. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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Total Enterprise Solutions
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.
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Digital Modus Ltd
Adult Social Care Solutions for Local Authorities, leveraging Salesforce's Public Sector Suite to optimize customer application processes across all channels. Features intuitive tools for comprehensive information capture, efficient case management, seamless progress tracking, robust communication, and flexible payment options.
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enchoice UK
Intelligent Business Automation orchestrates and automates repetitive human tasks, content centric processes, operational workflows, data capture and AI powered business decisions. It includes Modelling, Workflow, Decisions, Content and Capture in a single, flexible cloud service. Consumption-based platform hosted in Microsoft Azure.
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MRI Software Limited
MRI Customer Central, a purpose-built, SaaS, Customer Relationship Management CRM solution to record your customer contacts and cases. CRM 360 customer dashboard presents key information from complementing MRI solutions, streamlining contact and case management. Identify and manage customer engagement across your unified communications platform, targeting services whilst achieving digital transformation.
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BGO SOFTWARE OOD
Clinicubes CTMS is a centralized software (clinical trial management system), which offers a number of benefits to companies in the clinical research industry in the form of integrated solutions for every single aspect and phase of clinical studies. Our product makes processes behind various planning, performing and reporting tasks easier.
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Amillan Ltd
The enterprise-grade UCaaS solution (Amillan Anywhere and Amillan Everywhere), provides businesses with a unified communications solution from remote to the in-office environments or hybrid approach.
Our decade-long partnership with Cisco for hosting Cisco telephony solutions enables us to provide service, support, and the latest features that no other provider can.
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Arissian Ltd
The Luciditi age assurance provides a digital solution for Age Assurance protecting minors from age restricted products and organisations from legal breaches. Solutions work in a face to face environment and or for access to online services.
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Digital Modus Ltd
An integrated Leisure Centre Management solution for Local Authorities. Built on the Salesforce platform offering seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing staff and volunteer training requirements. The system will keep track of all training requirements and training courses. Send out automatic reminders and allow bookings to be made against courses.
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Syrenis Ltd
Cassie is a SaaS-based Consent Management Platform (CMP) that manages compliance with privacy legislations like GDPR for large organizations handling high-volume,complex data.Recommended by Gartner,Cassie offers cookie banners,marketing consent and granular preferences with an API-first architecture to connect all types of consent across third-party platforms for one central source of truth.
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TRANSUNION INTERNATIONAL UK LIMITED
Retriever is an online tracing tool used for debtor tracing, asset reunification and anti-fraud/money laundering purposes. Retriever instantly returns name, DOB and address matches, ranked on likelihood, along with supporting evidence. Contact data, associate, alias, and address links are also returned, with no footprint left on the consumers credit file.
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Amazon Web Services EMEA Sarl, UK Branch
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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Arcus Global Limited
Arcus Staff Hub delivers a digital service channel and delivery system for your organisation’s corporate services. The fully expandable and configurable platform delivers self service, case management, information and file sharing, announcements, guided processes and collaboration in a secure, high availability environment. Services include HR, ICT, Communications, Finance, Facilities, Legal.