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VERINT SYSTEMS UK LIMITED
Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities.
The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 are delighted to offer 8x8’s Contact Centre. An enterprise-level, omnichannel cloud contact-centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels, provides customer-journey analytics, and incorporates AI for tasks and automated call management.
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SECURECLOUD+ LIMITED
Designed for the UK Public Sector, supporting ABOVE SECRET/TOP SECRET data, the managed environment architecture leverages a multi-layered scalable platform utilising cloud orchestration technology hosted at a FSC(List-X) datacentre or on-premise UK sovereign infrastructure, combined with high grade encryption. A tiered service to manage data with AI and ML.
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IQVIA LTD.
IQVIA's NLP/Linguamatics - >20 years of expertise in democratising access to NLP in healthcare and life science/awarded 2023 best AI breakthrough in Healthcare-innovative work in identifying Social Determinants of Health from unstructured medical records/empowering organisations to free insights trapped in documentation/patient information; expandable/modifiable platform/out-of-the-box capabilities/most flexible/customisable NLP offering on market.
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INTERGENCE SYSTEMS LIMITED
Stratiam connects to all of your organisation's data via our proprietary API connectors. It then securely stores this data in a data warehouse from which this data can be queried. Best-in-class customisable data visualisations and dashboards are built against these datasets. AI machine learning can be layered for predictive analytics.
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BASWARE HOLDINGS LIMITED
An Invoice Receiving and Accounts Payable Automation AI/ML-powered solution, designed to make touchless invoice processing a reality. Artificial intelligence and machine learning functionality is available at every point in the process from invoice receipt and routing to automated matching and coding, adding value by speeding up tasks and eliminating errors.
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VE3 GLOBAL LTD
VE3 Cloud Discovery & Assessment service offers swift, software-driven analysis and insights into your current applications and infrastructure landscape. Aim is to deliver a comprehensive and impartial strategy for cloud transformations. Leveraging AI/ML-based assessment, we provide recommendations and migration approaches to mitigate risks associated with transitioning to the public cloud.
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MOBYSOFT LIMITED
RepairSense optimises social housing repairs, enhancing tenant satisfaction by anticipating and reducing problematic repairs. Using advanced AI and Machine Learning trained on 7 million jobs over 4 years, RepairSense swiftly identifies recurring issues from unstructured data, empowering landlords to proactively avert persistent problems, resulting in improved service quality and consistency.
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CDW LIMITED
Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.
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HORNBILL TECHNOLOGIES LIMITED
Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.
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8X8 UK LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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4NET TECHNOLOGIES LTD
FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.
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8X8 UK LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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8X8 UK LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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ROUTE REPORTS LIMITED
The Route Reports DFT PAS 2161 accredited platform provides automated highway maintenance inspections. This system uses cameras, computer vision and AI to detect surface defects, cracking, potholes, and reports the condition of signs, lines and more. This enables local authorities to maintain their roads faster, easier, and more efficiently.
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IVANTI UK LIMITED
Our integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. With AI, integration platform as a service(iPaaS), low-code architecture, makes it easier to consolidate vendors and tool instances as your organisations maturity requirements evolve.
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CTMS
Our integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. With AI, integration platform as a service(iPaaS), low-code architecture, makes it easier to consolidate vendors and tool instances as your organisations maturity requirements evolve.
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Securium Ltd
Securium-Safeguard facilitates the detection/prevention of crimes such as child sexual grooming and rape/serious sexual offences. It analyses texts on devices or in chatroom, or comments within live-streams. It combines the psychology of abuse and explainable-AI to identify perpetrators. It completes equivalent of 4 years of human reading in 6 hours.
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INTUITY COMMUNICATIONS LIMITED
Intermedia supports Unified Communications services through their Elevate user plans, offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SVL BUSINESS SOLUTIONS LIMITED
NICE WFM and EEM offers a comprehensive solution tailored to all your WFM needs. From forecasting/planning to scheduling and daily management, NICE WFM transforms operational efficiency while engaging employees. With customisable modules, real-time insights, innovative AI forecasting, and patented Simulation it ensures, accuracy, simplicity reliability, visibility and employee engagement/satisfaction.
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ALCHERA DATA TECHNOLOGIES LTD
Smart-City & Mobility cloud native data platform to ingest and enrich data.
Alchera’s Data Hub enables open access API's to historical and real-time data sources from multi-modal networks, enhancing them with data fusion and predictive analytics. Scalable for use with business or operations-critical applications, including Artificial Intelligence (AI) capabilities.
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THE INFORMATION LAB LIMITED
Provision of licences for Alteryx Designer, Alteryx Designer Cloud. Intelligence Suite and Alteryx Server.
Alteryx is your self-service data prep and analytics platform installed in your private cloud.
Keywords: Automate, Visionary, ETL, Predictive Modelling, AI, Spatial, Workflow, Analytics, Flexible, Input, Scale, Governance, Configuration, Outputs, Joins, Formula, Cleanse, Repeat, Summarise, Blend
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SOFTCAT PLC
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCS2024GC14
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Viewdeck Consulting Limited
Our Customer Management Solution for the Cloud offers the UK public sector a comprehensive SaaS platform for centralised customer data management and analytics. With seamless integration, automated workflows, and AI-powered analytics, it enhances customer experience, drives efficiency, and enables proactive engagement, ensuring organisations stay responsive and competitive.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 and delighted to offer 8x8’s Unified Communications as a Service. This service supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more.
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ARCUS GLOBAL LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHA2024GC14
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XMA LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHX2024GC14
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RESEARCH GRID LTD
TrialEngine is a smart clinical trial automation system (CTAS) that handles the administration, data, and reporting workflows during the trial and post-trial.
It leverages custom AI algorithms and process automation to complete tasks such as protocol development, study documents and data extraction in a matter of minutes.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCI2024GC14
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XMA LIMITED
CRM Analytics is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCX2024GC14