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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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BAYTREE SOLUTIONS LTD
Design and implementation of Microsoft Dynamics (D365) for Social Housing resulting in business improvement/transformation, system rationalisation and extensive business insight. Offering our blue print designs specifically for the sector. Experience of delivering hybrid solutions making use of other specialist solutions and removing the need for legacy Housing Management solutions
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DATASUMI LTD
Our Automated Translation Services offer sophisticated AI-driven solutions to enhance communication between languages, tailored explicitly for diplomatic documents and correspondence. We leverage state-of-the-art technology; this service guarantees quick and precise translations. These services aid in global engagements and assist in simplifying cross-cultural communication.
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CDW LIMITED
Empower business users by providing an easy to use solution to create and manage virtual agents/bots without having to write code. Microsoft Copilot Studio leverages the flexibility/scalability of the Power Platform with the power of AI to provide an extensible and customisable solution suitable for any customer service scenario.
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KERV DIGITAL LIMITED
Use Dynamics Customer Service to provide personalised service to customers in any channel. Customer service teams can use a single unified view of data when managing cases, access a centralised knowledgebase for support information. Use insights to monitor performance metrics to make informed decisions based on trends / activities.
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RESOLUTION DATA MANAGEMENT LIMITED
DataSpace InspectMate Property Inspections Solution. Maintain inspection based property information, raise actions, and schedule visits. Provide photos of inspections and record notes and actions. Apple and Android apps supported
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Programme Intake/Client Registration is a central use case of Pega.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCX2024GC14
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CDW LIMITED
Gain visibility into and control internal data access, identify and manage corporate policy violations (harassment, code-of-conduct, fraud) and data leakages (e.g., IP theft, confidential data, etc.) by insiders
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risr/
Cloud hosted, modular and integrated risr/ eAssessment Platform.
Modules include -
risr/apply: (Exam, Event, Membership registrations, bookings and payment transactions)
risr/assess: (End-to-end exam management, Question Bank, Written/CBT and OSCE online delivery, results processing and analysis)
risr/advance: (Training & Workplace based assessments, ePortfolio & CPD/PCS)
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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DATASUMI LTD
Our Dynamic Content Generation tool for Communications uses Generative AI algorithms to create personalised content for internal and external communications within government agencies. This innovative GenAI technology customises messages for specific audiences, ensuring their relevance and effectiveness. It fundamentally transforms the way you engage with your stakeholders.
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SNAP SURVEYS LIMITED
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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KERV DIGITAL LIMITED
Dynamics 365 Marketing provides marketing teams with an easy to use application which can provide intelligence to inform campaigns from email marketing to event management, and automate activities. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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ROCKTIME LIMITED
Rocktime's Route Planning and Optimisation service integrates with verso™ managing vehicles and drivers to support route building to provide on-time services. Providing real-time planning of routes to manage challenges with delivery and scheduling.
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NEO TECHNOLOGY LIMITED
Neo Technology's Conversational AI Chatbot Tool enhances websites by engaging with users before human intervention. Intelligent and multilingual, it guides users through a series of questions to provide relevant information. If needed, it seamlessly transfers control to human agents for further assistance.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire's Artificial Intelligence based forms processing engines allows PDFs, emails and other documents to have data extracted easily and pushed automatically into other systems.
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ROCKTIME LIMITED
Rocktime's verso™ Housing Enforcement and Case Management software can be used as a stand-alone cloud platform or fully integrated, verso can be tailored to mirror and improve your internal workflows and processes across Local Authority licensing schemes.
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NETPREMACY LIMITED
Google Workspace Enterprise Starter resold via Netpremacy (authorised Premier Partner). A suite of Cloud productivity tools for users working anywhere, on any device. Google Workspace includes Gmail, Calendar, WP, Spreadsheets, Presentations, Meet Conferencing, Forms, Team-Sites, Social-Networking, Document Storage (1TB) and Shared Drives. Excludes Vault. Limited security settings. Requires Google Approval.
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PHOENIX SOFTWARE LIMITED
The SMART AI Customer Services Assistant uses AI technology and self-service to increase customer retention 24/7 while reducing service delivery costs. Allowing customers to self-service a range of tasks that don't require an agent or member of staff to answer the query.
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PURCELL RADIO SYSTEMS LIMITED
Linnet is an app for helping to log and track the internal linen delivery service in hospitals.
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Geomant
Buzzeasy is an all in one collaboration and customer engagement platform
Buzzeasy provides a feature-rich omnichannel environment that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and applications.
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BLACKTHORN GRC LIMITED
Our Coroner Case Management solution helps coordinate the many facets of an investigation into unnatural or violent death. It enables collaboration allowing bereaved families, healthcare professionals, the police, registrars, pathologists and other interested parties. UK hosted, on fully resilient infrastructure providing protection up to OFFICIAL.
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VITALHUB UK LIMITED
MyPathway is a digital platform, connecting patients / carers to clinical teams via a patient app and a clinical portal. MyPathway automates key steps in each clinical pathway that enables patients to manage appointments, access self-help
resources, complete questionnaires, and record regular medical information remotely.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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WELLTIME LIMITED
CustomerConnections CRM system provides communication and Customer relationship management platform for service providers and customers. Features include Advanced Feedback, Friends and Family Test (FFT), customer education, e-Complaints, Google Reviews, NHS Choices and Facebook reviews, Customer Information Completer, Marketing Consent Management.
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ARCUS GLOBAL LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCA2024GC14
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ALLIED HEALTH PROFESSIONALS SUFFOLK CIC
U Refer is a software package used to manage patient self referral to services in healthcare. Using an online, device agnostic, web portal, patients complete a health questionnaire which once clinically triaged within the portal, leads to the ability to manage care, appointments and patient communications seamlessly. Telephone alternative available.
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MARKET LOCATION LIMITED
Selecting Business Email Data means you will be licensed for usage of a data-set of the 118 Group UK Business Database comprising of Business Records of personal and company email addresses attached to individual business contact Records. Usage Terms & Conditions apply.
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KICK ICT GROUP LIMITED
We combine Microsoft Dynamics 365 Sales, Marketing, Customer Service, Field Service and Project Service Automation applications to offer the ultimate customer engagement platform. Formerly known as Dynamics CRM
Our service includes developing, consulting, migrating, deploying and supporting Microsoft Dynamics 365 applications.