-
PCSINFINITY PRIVATE LIMITED
Asset, Inventory & Warehouse lifecycle management system
Unified ITSM ticketing for breakdown, service requests & internal services.
Preventive, Predictive & Condition based maintenance
QR/ Bar Code & RFID asset tracking and reporting
Asset Audit & Verification
Workflows, Role Based Access Control. Reports, Dashboards, API Integration, Data upload/ download
-
Esuasive
Esuasive Community Connections, a preconfigured Microsoft Dynamics 365 / Power Apps solution for County, District, Borough and City Councils, brings the flexibility of the Microsoft Cloud platform to Local Authorities. Community Connections supports housing and homelessness, leisure and youth services, ASBs, safeguarding and other teams delivering services to the public.
-
MENTZ GmbH
As a software provider for public transport related solutions, MENTZ provides applications into cloud based environments. These are used by public sector organisations such as Local Transport Authorities, Public Transport Executives, County and City Councils to plan their timetables and provide Journey Planner information for their users.
-
INFOSHARE+ LIMITED
ScanStation is a combined software, hardware and furniture solution comprising an Android app, a compatible tablet and a robust steel desk-mounted scanning cradle. It allows service users to scan evidence relating to various council transactions and submit this along with identifying metadata. ScanStation can integrate with any back-end system.
-
FORMAT14 CRM LTD
Creatio Sales enables superior Account & Contact Management by providing users with a complete control panel to manage records and key relationship information for customers, constituents, partners, and other stakeholders.
-
FRESHWORKS INC.
Modern SaaS based IT Service Management and Enterprise Service Management (ESM). Affordable, configurable, ITIL4 aligned, IT Service Desk and ESM software solution. Featuring intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
-
NICE SYSTEMS UK LIMITED
This platform delivers omni channel recording & quality management that ensures processes and agents’ performance align with business initiatives. The platform can ingest any data from 3rd party solutions data, automate all your quality processes, including front and back-office, delivers greater efficiency, agent performance. Real Time Voice Biometrics/Fraud options.
-
BOOKINGLAB LIMITED
We've worked with 50+ NHS clinics to co-create a Phlebotomy Booking System that helps improve the patient experience, increase service efficiency, reduce the cost to serve and enhance reporting. This Phlebotomy Booking System also offers NHS clinics a secure and accessible way to manage high booking volumes across unlimited locations.
-
Horizon Software Solutions
Booking Autopilot Campaign Automation software is a comprehensive omni-channel technology designed to manage communications with clients in real time and an easy to use and powerful marketing system. You can configure one-off, recurring or trigger based campaigns (including email and SMS) to grow relationships with existing and new users.
-
cBrain A/S
F2 is a process and case management platform designed specifically for public sector organisations and universities. It offers configurable case management capabilities that allows users to quickly and efficiently collaborate on cases and documents. F2 is used for many purposes including complex tax processes and legal processes.
-
Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.
-
BOOKINGLAB LIMITED
We’ve worked with our local government community to co-create a cost-effective Desk & Room Booking System that’s proven to optimise space, enable income generation, improve reporting, save staff time, and ensure fair access to resources. With open APIs, you can also connect your workflows & deliver a seamless hybrid experience.
-
ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
-
ORCUMA LTD
A specialised software solution designed for programs aimed at providing support, guidance, and mentorship to individuals within communities. Whether youth empowerment, mental health support, addiction recovery, or other community needs, our software facilitates the management of mentorship programs, enhances communication between parties, and efficient delivery of support services.
-
CDW LIMITED
Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.
-
REDCENTRIC SOLUTIONS LIMITED
The Teams Insights service provides custom reporting and analytics for Microsoft Teams customers. It offers powerful Microsoft Teams user-defined reports, daily dashboards, and trend monitors for actionable insights. These reports empowers informed decision-making and efficient organisation management.
-
PHOENIX SOFTWARE LIMITED
The SMART AI IT Helpdesk Assistant uses AI technology and self-service to improve IT support 24/7 while reducing service delivery costs. Human Parity AI let’s user log tickets, check for updates and order equipment via natural language and chat. No training needed and simplifies self-service support issues.
-
SMARTCITIZEN LIMITED
SmartRewards self-service portal allows customers to enrol for, and participate in a rewards and incentives scheme. The portal shows participants activities which earn points when performed and any rewards to which they are entitled (either with or without points), and allows them to easily redeem these.
-
NINTEX UK LIMITED
The Nintex K2 Cloud process automation platform helps you rapidly build, execute, and maintain business process applications without writing any code. This makes it possible to deliver integrated, mission-critical process automation and case management at scale, as well as lightweight departmental workflows.
-
OpenSky Data Systems
OpenSky provides Information & Communications Technologies (ICT) Support & System Development Services in a 'Full Service' approach. We offer Analysis, Dev, QA, Training, Support and Consultation on the Bespoke/Legacy .Net applications and/or Microsoft Cloud services (incl. Azure, Office 365, PowerBI, Dynamics 365, Dynamics Portals and SharePoint Online)
-
DIGITAL INTERACTIVE LIMITED
Infreemation is an advanced online cloud based application for processing Safe Guarding cases. Case types include: Safeguarding,
Vulnerability,
No Further Action,
Antisocial behaviour,
Domestic violence,
Troubled families,
Vandalism,
Hoarding,
Mediation services,
General Complaints,
Tenancy Fraud,
Tenancy Sustainment,
Independence and wellbeing,
Public Spaces Protection Orders,
Estate Management and
Cuckooing
-
BOOMERANG I-COMMS LTD
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
-
DATASUMI LTD
Our platform provides a state-of-the-art method for data visualisation tools and insights utilising Generative AI. We leverage a sophisticated AI-powered visualisation tool so your organisation can effectively interpret complex data sets, revealing hidden patterns, trends, and relationships.
-
ARCUS GLOBAL LIMITED
Arcus HHSRS (built on Salesforce platform) enables housing enforcement teams to manage inspections under the Housing Health and Safety Rating System including recording assessment details, hazards, evidence, calculate ratings, categories, follow-on processes such as notices and tracks remediation and rescoring. The mobile app supports full access and offline remote working.
-
CONTENT GURU LIMITED
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
-
Boréal-Informations Stratégiques 2014 Inc
Manage all aspects of stakeholder engagement from a single, intuitive tool. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from anywhere.
Easily add modules to the stakeholder engagement platform to manage other areas of corporate social responsibility such as social investment, land management, and grievance management.
-
ALLPAY LIMITED
allpay provides a cloud-based Dual Tone Multi Frequency (DTMF) masking product which is integrated within its Virtual Terminal, Callpay. This allows call centre environments to become fully Payment Card Industry Data Security Standard (PCI-DSS) compliant to SAQ-A when taking payments over the phone.
-
ACCESS UK LTD
Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.
-
BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
BLUE PRISM LIMITED
SS&C Blue Prism Process Intelligence (Cloud based) deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes.