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4058 results found

4058 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Equine, Livestock and Companion Animal Enforcement Management Service

    EQUINE REGISTER LIMITED

    Integrated with the CED and Digital Stable and Equine Register services, enables organisations to digitally exchange core system data and communicate with other operators to support imposition and investigation of fines. Can be used to collect on-the-spot fines if required and mark fines on an equine’s smartcard.

  • Cura

    AGILISYS LIMITED

    Cura is a tool that helps citizens navigate adult-social-care services whilst supporting local councils to manage inbound requests. Cura helps signpost citizens to useful resources and information, empowering them to self-help as well as optimise social care resources by streamlining triaging to the most appropriate services within the council.

  • Care Cloud

    Advanced Business Solutions

    A modern, cloud-based Care Business Management system including facilities for Care Planning, Invoicing for Service Users, Recruiting, managing & Rostering Staff and calculating Payroll. All within a secure and flexible platform including reporting and dashboard capabilities. A companion Mobile App also enables Carers to record Care delivery.

  • Teleware ConnectPro for Microsoft Teams

    Business Systems (UK) Ltd

    ConnectPro is a fully integrated Microsoft Teams advanced call handling application, that allows users to create and manage call queues and call handlers within Teams. With real time statistics and integrations in to 3rd party systems such as CRM, and meaningful data insights with integration into PowerBI.

  • Liberator Clean Air Zone (CAZ)

    Farthest Gate Limited

    The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Vix Pulse

    Vix Technology Ltd

    Pulse is an innovative token agnostic, multi-modal, multi-operator AFC platform that can unify account based, closed card, mobile ticketing, and open payments into a single, easy to operate and managed solution

  • Infreemation - Police disclosure case management system

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing Police disclosure requests. This is a dedicated module designed to process this type of request only.

  • SS&C Blue Prism Process Intelligence (BPPI) Process/Task Mining Entry Level

    BLUE PRISM LIMITED

    SS&C Blue Prism Process Intelligence deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes. The solution is delivered for self-installation and configuration within your own cloud instance.

  • Stopford, agenda - MOT Appointment Booking System

    Stopford Information Systems

    Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including MOT appointments. As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.

  • 8x8 Hosted PBX

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • EngagementHQ - Community Engagement platform for transport planning

    GRANICUS-FIRMSTEP LIMITED

    EngagementHQ is the world's leading public consultation platform, where City Planners and Transportation Specialists can get more people involved in planning projects, city development and transportation expansion through online engagement. EngagementHQ turns community input into actionable insights and reduces time to a decision by removing barriers to participation.

  • Power Apps in Microsoft Teams

    WM Reply

    Through rich, responsive custom app development, WM Reply streamline and automate your business processes through Microsoft Teams. From performance management, crisis communications, reporting, PTO Management, New hire onboarding, rewards, inventory management, employee engagement or Return to Workplace, even customising Microsoft Company Communicator to help take our customer's businesses to Teams.

  • Info Exchange

    EcoOnline

    Info Exchange is a ‘multi-application’ software platform which provides organisations with both top- level and tailored views of their business data from a central source. This allows them to pre-empt and mitigate potential risks, meet legal compliance obligations and ultimately make more informed management decisions based on robust data.

  • TopCat

    Purcell Radio Systems Ltd

    TopCat is a flexible paperless system for carrying out compliance checklists, inspections, or audits on mobile devices. Corrective Actions can be assigned to responsible parties. Reporting is made simple in the TopCat desktop reporting suite and optional dashboard webpage.

  • Zoho SaaS Implementation, Integration Licensing and Support

    DELOITTE LLP

    Implementation services of the Zoho SaaS suite of 50+ highly configurable low-code applications that support business activities. Implementation, integration, configuration, licensing and support services of the application suite including HR, CRM, Workflow, Outreach, Survey, Consultation, Data Presentation, Finance, Recruitment tools and more.

  • Vodafone Business and RingCentral Unified Communications

    Citycom Technologies Limited

    Access all your communication apps through a single platform, integrate with Microsoft Teams Operator Connect or Direct Routing, Call Recording, Contact Centre, Built-in Quality of Service, Fully Managed.

  • Bizvu Messaging Platform

    BRITANNIC TECHNOLOGIES LIMITED

    Bizvu Messaging allows clients to bring together webchat, chatbot, social channels and messaging platforms (both Public comments and Direct Messaging) into a single hub, giving agents the opportunity to respond across channels without needing multiple interfaces. The platform can also provide targeted routing into any contact centre or CRM system.

  • Pegasystems Cloud Software - Recruitment

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Streamlining and improving Recruitment is a central use-case of Pega.

  • Mi-C3 Affectli Software License Partner

    Kumoco

    Kumoco are a fully accredited Affectli Sales and Service partner. Our Affectli Licensing Service provides our Government Customers with the ability to purchase licensing across the platform. Kumoco 's Certified Affectli professionals, have the skills to advise on your licensing requirements to optimise your spend.

  • Microsoft Dynamics 365 Business Central

    Alpine Interactive

    Microsoft's Dynamics 365 Business Central is an all-in-one business application that seamlessly integrates ERP and CRM capabilities, enabling comprehensive cloud-based operations. It also integrates effortlessly with Office 365, PowerBI, and PowerApps, enabling automated reporting, integrations within other Microsoft apps and a wide array of additional features.

  • govService Digital Forms & Process Services for Housing Authorities

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Puzzel Workforce Management

    Puzzel Limited

    Puzzel Workforce Management enables resource planners to accurately forecast demand and generate instant schedules optimised to deliver the highest service levels for your customers, the best experience for your workers, and the lowest operational cost for your business.

  • AI-Driven Case Management System

    DATASUMI LTD

    AI-powered case management systems represent the future of automated case management. Our platform utilises cutting-edge AI technologies to enhance workflow efficiency and operational performance. Automating tasks, enabling data analysis, and refining decision-making processes, generative AI simplifies case management workflows, resulting in increased speed, accuracy, and reliability.

  • Microsoft Dynamics 365 CRM (CE) Implementation

    SAGlobal (Europe) Ltd

    D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.

  • Customer Relationship Management (CRM)

    VE3 GLOBAL LTD

    VE3's Customer Engagement Solution, formerly known as Dynamics CRM, encompasses Sales, Marketing, Customer Service, Field Service, and Project Service Automation (PSA).

  • Cloud Council & Local Authority Drupal Content Management System (CMS)

    OPENCENTRIC LIMITED

    ISO9001/27001 certified Local Government Drupal 10+ cloud-hosted CMS for websites and digital services. Website Express' GDPR-compliant Drupal CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. The Drupal content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your user’s needs.

  • LocalGov Drupal - bilingual Welsh / English council web publishing platform - ISO 27001 certified

    S8080 LIMITED

    ISO27001 certified LocalGov Drupal publishing platform for Welsh councils. S8080's LocalGov Drupal self-service web platform securely handles bilingualism, single sign-on integration with forms, transaction and CRM/case management systems, news, events, subsites and devolved publishing. Accessible and mobile friendly, the low-cost LocalGov Drupal platform is designed around Welsh council user's needs.

  • SmartCitizen Cloud SmartDiscounts Business Directory

    SmartCitizen Limited

    SmartDiscounts business directory allows local businesses to register and advertise discounts and offers to residents in their local area. The portal shows the business name, address and contact details, website and social media accounts, and an offer can be added to many different categories to appear in the search engine.

  • 8x8 Unified Communications-as-a-Service (UCaaS)

    8x8 UK Limited

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Research Project Due Diligence Software

    Infonetica Ltd

    "Due Diligence" is a cloud-based solution to manage High Level Due Diligence requirements for research applications, and Detailed Due Diligence requirements for approved research projects. Facilititates automatic approval of trusted research collaborators and trusted research partners. Users include audit, legal, compliance, risk management, research development office, research administrators.