-
OMFAX SYSTEMS LIMITED
Designed for use in social housing, Keyfax is an intelligent first point of contact repairs and enquiries diagnostics tool.
With a mobile friendly presentation, accessible 24/7 from any internet enabled device.
KeyNect provides video and audio capture from residents' phones to accelerate the resolution of repairs and enquiries issues.
-
GLOBAL 4 COMMUNICATIONS LIMITED
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Global 4- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
-
ORCUMA LTD
Our Fire Investigation Case Management Software is designed to support fire services investigating fire incidents. By providing functionality for data collection, analysis, collaboration, and reporting, our software streamlines the fire investigation process and enhances the accuracy and efficiency of determining the cause and origin of fires.
-
METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED
As a fully accredited ServiceNow Reseller, and Consulting and Implementation partner, the Methods ServiceNow Licencing Service provides you the ability to purchase licencing across the full ServiceNow products suite. Our team of certified ServiceNow professionals have the skills to advise on your ServiceNow licencing requirements quickly, effectively, and pragmatically.
-
BDQ
Jira Software, Jira Service Management, Confluence and Atlassian Marketplace Apps provide industry leading task tracking, project planning, Agile, DevOps, ITSM, asset tracking, Work Management and collaboration tools. This service is hosted by Atlassian within their Cloud infrastructure with BDQ providing implementation consultancy as an Atlassian Solution Partner.
-
PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Streamlined Grants Management is a central use case of Pega.
-
Agile Business Process UK Limited
Elevate efficiency and user experience with conversational AI and generative AI platform, leveraging GenAI and large Language Models (LLM). The platform and assistants (chatbots) are tailored for regulated sectors, ensuring accurate, safe responses and transparent decision-making, automating up to 90% of interactions across your organisation
-
BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
IEG4 LIMITED
IEG4’s Digital Experience Platform (DXP) for Local Government is a powerful, user-friendly solution designed for local authorities to enhance digital services. It integrates online forms, payments, self-service portals, web content management, automated workflows, and CRM. This enables councils to boost efficiency, cut costs, and provide a seamless digital experience.
-
ABAVUS LIMITED
Our Bookings and Appointments module allows a local authority to create any type of booking or appointment process (e.g. appointment with council benefits advisor, or booking a facility reservation). This module can be used with both customer-facing and internal processes.
-
BOOMERANG I-COMMS LTD
Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
EQUINE REGISTER LIMITED
.Interoperable with the Central Equine Database allows members of the public to view limited non-personal equine identification data held on the CED. Service can be configured to support secure approved user access in addition to public access.
-
SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
-
AI TECHNOLOGIES LIMITED
We offer bespoke software development services accessible through APIs and web interfaces, ensuring seamless integration with existing systems. Our solutions empower organizations to streamline processes and drive growth by delivering flexible, scalable, and innovative software tailored to their unique needs and requirements.
-
BAYTREE SOLUTIONS LTD
Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law.
Helping organisations to better understand their properties, tenants and accounts to support proactive services
-
BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Cprime Limited
Cprime are one of the world's largest Atlassian Platinum Partners. We can help procure your licensing.
We have access to all Atlassian software and marketplace apps, so whatever you need, we have you covered! Jira, Confluence, Jira Service Management, Atlassian Access, Jira Align, Trello, Bamboo + more!
-
GOVTECH SOLUTIONS LIMITED
Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.
-
ARCUS GLOBAL LIMITED
Asset Management for Councils spanning Corporate Land and Property through to green spaces and trees. Leases, Acquisitions and Disposals, queries and requests arising from tenants. The system, built upon the Salesforce platform, is designed to guide users through the processes and provide the options available to them at each stage.
-
HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
-
ACCELERAATE LIMITED
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
-
INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Higher Education is tailored specifically for universities and colleges to manage student interactions and institutional operations efficiently. This solution integrates seamlessly into existing systems, offering tools for recruitment, student services, and alumni engagement, ensuring a unified approach to managing educational and administrative tasks.
-
Node4 Ltd
VictimAssist, leveraging Microsoft Dynamics 365, provides an integrated platform for police forces to offer exceptional support to crime victims. It enables efficient case management and communication, ensuring timely, cost-effective, and consistent care while maintaining stakeholder connectivity, ultimately enhancing the care and guidance provided to victims.
-
EQUINE REGISTER LIMITED
Enables PIOs to manage their passport and studbook activities, providing configurable workflows for internal users and for external users such as breed society members and passport owners. Can be integrated directly to the CED and the Digital Stable to provide real-time updates and support DPA/GDPR compliance.
-
IIZUKA SOFTWARE TECHNOLOGIES LIMITED
IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.
-
PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Pega Government Platform (PGP) is tailored to meeting governments’ needs.
-
ROBIQUITY LIMITED
UiPath, a leading business automation platform providing intelligent,
digital workers including Robotic Process Automation(RPA), Artificial
Intelligence(AI) including GenAI, Intelligent Document Processing(IDP),
Test Automation, Process Mining, Communications Mining, and
analytics used by governments to automate manual processes to
improve employee & citizen outcomes.
-
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.
-
MYDEX DATA SERVICES COMMUNITY INTEREST COMPANY
The need for transformation to locally integrated operational services is growing. This requires integrated journeys, reducing effort and improving outcomes. Information can flow seamlessly and securely, intervention is timely, and services are more effective. The SSC allows organisations across varying sectors and regulatory environments, working together to deliver joined-up services.
-
ADVANCE SOLUTIONS CORP LTD
We provide government customers with the ability to purchase licenses across the entire ServiceNow platform. Our ServiceNow professionals are skilled in advising on optimal licensing requirements to maximize the value of your investment, accelerating your time to value through our robust ecosystem.