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BAYTREE SOLUTIONS LTD
Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law.
Helping organisations to better understand their properties, tenants and accounts to support proactive services
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Boomerang I-Comms Ltd
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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RADTAC Limited
Cprime are one of the world's largest Atlassian Platinum Partners. We can help procure your licensing.
We have access to all Atlassian software and marketplace apps, so whatever you need, we have you covered! Jira, Confluence, Jira Service Management, Atlassian Access, Jira Align, Trello, Bamboo + more!
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Govtech Solutions Ltd
Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.
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Arcus Global Limited
Asset Management for Councils spanning Corporate Land and Property through to green spaces and trees. Leases, Acquisitions and Disposals, queries and requests arising from tenants. The system, built upon the Salesforce platform, is designed to guide users through the processes and provide the options available to them at each stage.
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HGS UK
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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Acceleraate Limited
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
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INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Higher Education is tailored specifically for universities and colleges to manage student interactions and institutional operations efficiently. This solution integrates seamlessly into existing systems, offering tools for recruitment, student services, and alumni engagement, ensuring a unified approach to managing educational and administrative tasks.
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Node4
VictimAssist, leveraging Microsoft Dynamics 365, provides an integrated platform for police forces to offer exceptional support to crime victims. It enables efficient case management and communication, ensuring timely, cost-effective, and consistent care while maintaining stakeholder connectivity, ultimately enhancing the care and guidance provided to victims.
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Equine Register Ltd
Enables PIOs to manage their passport and studbook activities, providing configurable workflows for internal users and for external users such as breed society members and passport owners. Can be integrated directly to the CED and the Digital Stable to provide real-time updates and support DPA/GDPR compliance.
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IIZUKA Software Technologies Ltd
IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Pega Government Platform (PGP) is tailored to meeting governments’ needs.
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Robiquity Limited
UiPath, a leading business automation platform providing intelligent,
digital workers including Robotic Process Automation(RPA), Artificial
Intelligence(AI) including GenAI, Intelligent Document Processing(IDP),
Test Automation, Process Mining, Communications Mining, and
analytics used by governments to automate manual processes to
improve employee & citizen outcomes.
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BT PLC
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.
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Mydex Data Services Community Interest Company
The need for transformation to locally integrated operational services is growing. This requires integrated journeys, reducing effort and improving outcomes. Information can flow seamlessly and securely, intervention is timely, and services are more effective. The SSC allows organisations across varying sectors and regulatory environments, working together to deliver joined-up services.
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ADVANCE SOLUTIONS CORP LTD
We provide government customers with the ability to purchase licenses across the entire ServiceNow platform. Our ServiceNow professionals are skilled in advising on optimal licensing requirements to maximize the value of your investment, accelerating your time to value through our robust ecosystem.
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OpenText Corporation
OpenText AppWorks platform accelerates digital transformation initiatives by empowering solution builders with an AI-enabled, low-code tool for dynamic case management and end-to-end process automation applications. Its synergy with OpenText Extended ECM and integration with enterprise apps, enables seamless connection, optimisation, and orchestration of information flows, boosting productivity and customer satisfaction.
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Arcus Global Limited
Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.
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EBO
The Patient Surveys product enables healthcare providers to upload a list of patients into the EBO Platform, broadcast out to patients (via SMS, Email, WhatsApp), using automated chat to gather essential patient information.
EBO’s platform ensures that the survey questions are contextually relevant and easily comprehensible to patients.
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Softcat Limited
Self-service (SaaS Private Cloud) visual analytics platform fully-hosted in the cloud. Keywords: Pulse, Copilot, Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Big, Data, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBS2024GC14
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GRANICUS-FIRMSTEP LIMITED
govService (formerly Firmstep) is a web-based, digital services platform for quick and easy creation of online processes. The low-code solution combines forms and process with a customer self-service portal that integrates with citizen request management (CRM), creating a single view. govService integrates to any 3rd party system.
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GRANICUS-FIRMSTEP LIMITED
govService (formerly Firmstep) is a web-based, digital services platform for quick and easy creation of online processes. The low-code solution combines forms and process with a customer self-service portal that integrates with citizen request management (CRM), creating a single view. govService integrates to any 3rd party system.
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Netpremacy Limited
Gemini for Google Workspace is a powerful way of working that uses
generative AI across Workspace apps, built strictly following Google’s AI Principles to be helpful and responsible. It adheres to our structurally safe approach to security, and top priority is to protect the confidentiality and privacy of your data.
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Boomerang I-Comms Ltd
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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GRANICUS-FIRMSTEP LIMITED
govService Digital Expansions & Solutions are add-on modules to enhance the core Digital Services platform. Modules include pre-built solutions for Blue Badge, FOI and Contact Us. Features include Kiosk (self-scanning), Queuing, Offline Forms, Councillor Portal, MyAccounts, Calendar Bookings, Shared Services Portal and Single Sign-On.
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Reliance High-Tech Ltd
Reliance Protect have been protecting lone workers since 2006. Our BS8484 solutions comprise a range of devices and apps utilising the latest technologies, all connected to our in-house 24/7/365 Alarm Receiving Centre. Our Focus portal enables customers to manage administration, elearning, live mapping and a wide range of reports.
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BONDAP LTD
CENTURIES is a cloud based bereavement services management solution that facilitates funerals, crematoria and cemeteries, including book of Remembrance, bookings (online, by telephone, letter or email), funeral director portal, finance, donation register, memorial management, memorial safety inspections and maps and plans, saving you time, money and reducing risk.
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EEQU LTD
Eequ is the leading event booking solution to manage activities for the Holiday Activities and Food (HAF) programme as well as SEND Short Breaks and Family Hubs. The centralised platform helps local councils to engage hard-to-reach families, fund more local providers and makes DfE reports simple.
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RSM UK RISK ASSURANCE SERVICES LLP
Action tracking software that enables actions to be assigned to action owners and their status reported. Interactive monitoring dashboards provide real-time views of the status of agreed actions. Attach evidence to support action completion and utilise alerting and calendar integration to provide reminders. Mobile and tablet friendly, iOS and Android.
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TRANSUNION INTERNATIONAL UK LIMITED
Use the TruValidate Bank Account and / or Card Verification modules to deliver a friction right customer journey. Verify the greatest number of genuine and trusted transactions, whilst also preventing fraud. Bank and Card verification attempts to link the presented identity to the account using TransUnion available data.