-
ABM Intelligence Limited
Altia Covert Operations Solution (ACOS) for managing undercover operations. Providing management of authorities and risk assessments, psychometric assessments, legend building, online work, deployments, compromise, and resulting intelligence for dissemination. CCA, RIP(S)A, IPA, GDPR, HRA compliant. ACOS provides a solution, managing covert activities from authority to cessation including RRD compliance.
-
Software for Data Analysis Limited (SDA)
Need customer surveys? We’ve got them. You want data? We’ll help you collect it. It's what the SCROLL® Extended Customer Satisfaction Suite was built for. We’ve also got reporting, analysis, benchmarking and collaboration facilities to give voice to your findings.
It’s all about the narrative. We’ll help you deliver it.
-
Farthest Gate Limited
The Liberator Virtual Visitor Voucher software solution is a market leading module forming part of the Liberator suite of products. VVV can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
-
INFOSHARE+ LIMITED
BetterCare Finance has been developed by Looking Local alongside several Local Authorities to move the complex, paper-based adult social care financial assessment process to a supported digital model. BetterCare Finance incorporates local rulebases/calculations to ensure 100% accuracy, including DREs and disregards, alongside digital support tools to maximise online completion.
-
Ve3 Global Ltd
VE3 introduces Customer Service Enterprise,facilitating personalized service across various channels, equipped with a comprehensive knowledge base.It seamlessly unifies existing technology and data into a unified view for agents while offering robust case management functionalities.
Additionally, Customer Service Insights delivers actionable insights into essential performance metrics and emerging trends,empowering informed decision-making.
-
Fordway
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. On-demand, interactive, engaging training with over 1000 course modules available, the largest online database available anywhere. Fully automated simulated phishing attacks, 4000+ email templates with unlimited usage.
Enterprise-strength reporting for both training and phishing.
-
Digital Modus Ltd
Building Control related Solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite to streamline customer applications through any channel. Delivered via intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.
-
Jacobs U.K. Limited
Many customers managing building data need to comply with the Building Safety Act. Budget restrictions and need for a “digital golden thread” drives businesses to seek efficiencies and tools to digitisation.
Track Record is a configurable, auditable, user-friendly web-based and mobile app solution used to demonstrate statutory and regulatory compliance.
-
Kick ICT
Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.
-
Digital Interactive Ltd
Infreemation Blue Badge is a case management system for receiving, vetting, approving (and rejecting) Blue Badges
-
Altiatech Ltd
AltConnect is a cloud-based contact centre solution hosted in Microsoft Azure. A highly scalable platform, it’s an omni-channel solution that enables our clients to communicate effectively with customers through different communication channels, including voice, SMS, chat, email, fax and social media.
-
Verint Systems Inc.
Verint Community is an innovative online community and self-service solution available in the cloud or on on-premises designed to help elevate customer, partner, and employee engagement, improve customer service, and enhance digital marketing and social commerce.
-
Orcuma Ltd
Supporting agencies participating in the Make Every Adult Matter (MEAM) coalition. MEAM aims to improve outcomes for adults with multiple and complex needs. Our software provides tools for collaborative case management, data sharing, service coordination, and outcome monitoring to support the holistic needs of individuals facing complex challenges.
-
AASEYA SOFTWARE SERVICES (UK) LIMITED
Aaseya's OutSystems digital forms solution allows organisations to replace paper & static forms with an intelligent digital solution that configures and manages forms across the enterprise. Capturing the right data and routing to the right individual to execute the work delivers significant savings across the organisation
-
GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
-
Acuity Applied Limited
Acuity Applied specialises in Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. This platform enables rapid, cost-effective development of advanced business solutions. By modernising and automating key business processes, Power Platform improves efficiency significantly.
-
Causeway Technologies Limited
Unify teams, processes, and data to reduce risks, enhancing profitability and drive change across the management of the built environment. Make construction and maintenance flow from initial design, through estimation and tender processes, workforce and cost management during the construction phases to operational and strategic asset management.
-
Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing and storing your organisations Information Asset Register
-
Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Omni-Channel Engagement is a central feature of the platform.
-
Phoenix Software Ltd
Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management.
Customer Service Professional provides basic resources for customer service agents.
Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.
-
Mazik Global Limited
Mazik Global is a Microsoft solution Partner, providing an established Dynamics Business Central support service. We provide clients with a proven approach, offering a seamless transition into a personalized, omni-channel support service adhering to strict SLAs.
-
Kerv Experience Limited
Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.
-
Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
-
NEWROCKET (UK) LIMITED
A portfolio of vertical, process driven applications built on the best-in-breed ServiceNow platform promoting business process automation through digital workflows and great experiences. The ServiceNow platform leverages a centralised concept of a single data model, single UX, single automation and integration engine
-
Novoville Ltd
Novoville Shared Works is a PAS2035-compliant platform and marketplace tailored to the repairs, maintenance, and improvement sector, with a particular emphasis on increasing the scale and pace of delivery of retrofit projects in the United Kingdom.
-
Causeway Technologies Limited
Manage the bidding and tendering process, providing an integrated CAD/BIM Measure tool for rapid take-off and measurement, while easy to use features allow you to quickly build up detailed resource costs and submit estimates using standard pricing information and your own previous estimates.
-
Hootsuite Inc
Hootsuite Social Advertising provides a seamless solution for managing and optimising organic & paid social media ads across multiple platforms.
-
Boomerang I-Comms Ltd
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. An communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Fusion Business Solutions
BMC Helix Knowledge Management is an AI Knowledge Management Software specifically designed to streamline your support flow by building and sharing consistent and personalized knowledge across channels. You can create, search and access valuable knowledge across multiple cloud data sources, as well as receiving business intelligent reports.
-
Netpremacy Limited
Gemini for Google Workspace is a powerful way of working that uses
generative AI across Workspace apps, built strictly following Google’s AI Principles to be helpful and responsible. It adheres to our structurally safe approach to security, and top priority is to protect the confidentiality and privacy of your data.