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OpenText Corporation
Extended ECM for SAP SuccessFactors is an end-to-end employee content management solution developed specifically to address the management of HR related documents for SuccessFactors customers. Deeply integrated to SAP SuccessFactors and SAP HCM the solution provides the ability to generate employee letters and to retain employee’s files to ensure compliance.
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Forfront Limited
e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns.
Whether it is a national campaign to raise awareness or a highly targeted one to drive behaviour change, e-shot gives you a simple solution for sending multi-channel, accessible messaging to your audience.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Zoho Corporation Limited
Zoho CRM Plus unifies your sales, marketing, customer service, and other departments on one platform so you can deliver exceptional customer experiences to every customer. Zoho CRM Plus is a suite of business applications that helps improve customer engagement, collaboration and productivity among your sales, marketing and support departments
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ZALTEK LIMITED
Our service specializes in crafting tailored software solutions and dynamic websites, catering to diverse needs. We blend creativity with functionality, ensuring user-friendly experiences and efficient performance. From sleek interfaces to robust backend systems, we empower businesses to thrive in the digital realm.
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Mazik Global Limited
Mazik Global is a Microsoft solutionPartner, providing an established Power Platform support service. We provide clients with a proven approach, offering a seamless transition into a personalised, omni-channel support service adhering to strict SLAs.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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TRANSUNION INTERNATIONAL UK LIMITED
TrueVision is TransUnion’s latest credit assessment tool, providing aggregated financial data either via API or batch. TrueVision differs from traditional credit reporting by trending the previous 24 months of data, creating a dynamic view of the individual's financial status, whilst still delivering the commonplace credit variables we know today.
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Charterhouse Voice & Data
Mitel cloud telephony service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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EnableIT Technologies Ltd
enable.services an International Award Winning SugarCRM Elite partner. SugarCRM is a centralised hub for customer data that allows your business to thrive through automation, collaboration & insightful reporting. It is designed to be flexible and customised, allowing you to tailor a sales and marketing platform that fits your business needs
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FireText Communications Limited
FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.
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InJenuity
iSubmit is an online solution for the management for forensic submissions. This includes authorisation, submissions, delivery notes, statements and invoices.
It supports the importing of submission receipts, delivery notes, and invoices to reduce administration.
Provides timeliness, and metric reporting which can be customised for each client.
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Abavus.co.uk
This component provides councils with the ability to display third-party geospatial files within any customer or internal eForm or process.
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Claritas Solutions Ltd
Empowers users to have complete control of their IT Helpdesk Case Management. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Bespoke, a leading provider of Power Platform solutions, offers a comprehensive digital platform designed to empower organisations in enhancing service delivery, streamlining operations, and elevating customer experiences.
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Compucorp Ltd
CiviPlus is a highly flexible Software as a Service CRM solution based on the open-source CiviCRM platform designed for Government institutions, Non-profit organisations, membership associations and advocacy organisations. It is a comprehensive platform with all the tools you need, from fundraising to membership management, events, communications, and integrated Self-Service Portal.
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HGS UK
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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Hootsuite Inc
Track agents' availability (away states)
Monitor performance in real time
Set SLAs
Track conversation actions with audit trails
Give agents real-time insights
Create custom metrics reports
Detect a contact's language in Inbox 2.0
Connect a chatbot to Inbox 2.0
Convert calls to messages (WhatsApp IVR deflection)
Connect with Zendesk
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Core
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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Novoville Ltd
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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Zipporah Ltd
Offers complete sports pitch, court and facility bookings alongside comprehensive service management. Our online booking solution gives real time visibility, automatic VAT waiver calculation, variable charging levels, manage seasonal availability, easy integration with existing systems, comprehensive reporting and simple installation. Includes club management and pitch preference selections and prioritisation.
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Ceox
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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Syrenis Ltd
SMART, a secure cloud stakeholder management system for classifying and communicating with stakeholders (GDPR Compliant); classify using tags, map and track change in stakeholders’ attitudes, use dynamic web forms, automate responses, use broadcast email/SMS facilities, create engagement programmes, plus secure document collaboration, social-media management and full virtual press office module.
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Boomerang I-Comms Ltd
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Europa Technologies Limited
viaEuropa Address Validation and Verification is a service to help manage the capture and processing of up-to-date address data. It supports reference data from Royal Mail (PAF), AddressHub (enhanced PAF) and Ordnance Survey (AddressBase and NGD Address theme). Capture, validate and verify addresses with speed and ease.
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Fujitsu Services Limited
Fujitsu’s Oracle Identity Management Services can help enable the Customer to secure their cloud enterprise applications and data, their on-premise applications and data or a mix of both using common, standards-based authentication approaches. Fujitsu have proven their capability by implementing the UK Public Sectors largest shared service platform .
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Digital Modus Ltd
Grant Application and Case Management Solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite. Streamlining customer applications through any channel. It has intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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Orcuma Ltd
Our Restorative Justice and Mediation Case Management Software is a approved Restorative Justice Council solution designed to facilitate restorative justice and mediation for both the harmed and harmers. Rooted in principles of reconciliation, accountability, and healing, our software provides a comprehensive platform supporting resolution of conflicts and restoration of relationships.