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Interneuron Ltd
Interneuron's robotic process automation technology (RPA) and launchpad provides a reliable way to automate your user provisioning and leaver capabilities. Our robots can iterate through your systems to setup and create users, manage access levels and revoke access when they leave. We can also integrate with your HR systems.
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Arcus Global Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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BTS Holdings plc
Atereo App delivers savings by cutting staff and other costs in switchboards and contact centres.
Giving access to a directory of services tailored to their current location, date and time, reducing the number and duration of calls to the organisation and improving the customer experience.
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PAX Systems Ltd
PaxCM is our cloud-based school contract and passenger transport management system. Built specifically for SEND transport and Mainstream passenger transport departments in a LA to deliver safe and efficient home to school transport. A modern, integrated passenger transport software supporting operational management, financial outcomes as-well-as integrations with other software systems.
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Digital Modus Ltd
Digital Modus Supplier Relationship Manager (SRM) provides a solution to build & manage accurate product & service catalogues for faster, smarter procurement. The efficient creation, maintenance, and utilisation of product and service catalogues, ensuring accurate, up-to-date procurement information is available.
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Esuasive
Esuasive Rents, Service Charges and Payments is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing SAR requests. This is a dedicated module designed to process SAR requests only.
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Esuasive
Esuasive Complaints and Compliments is a component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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DAVIES GROUP LIMITED
Provision of speech and text interaction analytics technology, reporting solutions and professional services as a managed service. Specialisms include insights into operational efficiency, automated quality assurance, regulatory compliance, customer experience, demand analysis and operational reporting. Platform independent with accredited methodology and significant business experience delivering strong return on investment.
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GoPro Consulting Ltd
AIM is a low-code, high configuration, advanced inspection case management solution. AIM is focused on delivering transformational efficiency improvements to the entire inspection process. It provides online engagement portal, advanced scoring of inspection cases, automatic AI based inspection scheduling and innovative data and rules driven case process automation.
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Forfront Limited
e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns.
Whether it is a national campaign to raise awareness or a highly targeted one to drive behaviour change, e-shot gives you a simple solution for sending multi-channel, accessible messaging to your audience.
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Zoho Corporation Limited
Zoho CRM Plus unifies your sales, marketing, customer service, and other departments on one platform so you can deliver exceptional customer experiences to every customer. Zoho CRM Plus is a suite of business applications that helps improve customer engagement, collaboration and productivity among your sales, marketing and support departments
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Mazik Global Limited
Mazik Global is a Microsoft solutionPartner, providing an established Power Platform support service. We provide clients with a proven approach, offering a seamless transition into a personalised, omni-channel support service adhering to strict SLAs.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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MICRO FOCUS
SMAX is an analytics-driven ITSM and ESM solution that combines four key application areas: IT Service Management, IT Asset Management, Enterprise Service Management, and Cloud Management. SMAX has fully functioning processes and workflows that are ready to be used from day 1, and is easily extendable and fully codeless.
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Charterhouse Voice & Data
Mitel cloud telephony service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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EnableIT Technologies Ltd
enable.services an International Award Winning SugarCRM Elite partner. SugarCRM is a centralised hub for customer data that allows your business to thrive through automation, collaboration & insightful reporting. It is designed to be flexible and customised, allowing you to tailor a sales and marketing platform that fits your business needs
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FireText Communications Limited
FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.
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Esuasive
Esuasive Arrears Management is a core solution component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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Triangle Consulting Social Enterprise Ltd
Web application to support use of Outcomes Stars - accessing resources, recording service user information and outcomes reporting.
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Infoshare Ltd
Automatic management of consents to establish citizens agreement to be contacted or to be forgotten. Creates marketing permissions and a single view of consents.
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DATATRAC LIMITED
Datatrac offers a robust Data Enrichment service designed to enhance existing company customer data with relevant and up-to-date information. This data service enables clients to understand your customers better, improve their experience and make better business decisions.
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Liberata UK Ltd
The Liberata Automation Solutions provides a robust business process automation capability building upon digital transformation, systems optimisation and systems integration to minimise the cost and complexity of automations.
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Fujitsu Services Limited
The Fujitsu Smart Ticketing Commercial Portal provides a customer-facing website for transport customers to apply for a commercial smartcard, manage their account, view previous transactions and buy or top up their existing smart products. It can be fully branded to complement a scheme and is fully responsive for mobile phones.
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Compucorp Ltd
CiviPlus is a highly flexible Software as a Service CRM solution based on the open-source CiviCRM platform designed for Government institutions, Non-profit organisations, membership associations and advocacy organisations. It is a comprehensive platform with all the tools you need, from fundraising to membership management, events, communications, and integrated Self-Service Portal.
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NEC SOFTWARE SOLUTIONS UK LIMITED
A Digital Mailroom service for both physical and electronic incoming documents. Client post is delivered to our centre where it is converted to a digital image, referenced and then transferred electronically to the relevant client environment. Service can include document storage and destruction.
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Farthest Gate Limited
The Liberator Job Management System software solution is a market leading module forming part of the Liberator suite of products.Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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HGS UK
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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VerseOne Group Ltd
Our self-service portal for social housing providers allows residents to serve themselves, to pay their bills, log repairs and manage their account via a mobile-first browser or via a mobile app. This reduces call centre traffic and allows your customer service staff to provide higher levels of care to others.