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Compucorp Ltd
CiviPlus is a highly flexible Software as a Service CRM solution based on the open-source CiviCRM platform designed for Government institutions, Non-profit organisations, membership associations and advocacy organisations. It is a comprehensive platform with all the tools you need, from fundraising to membership management, events, communications, and integrated Self-Service Portal.
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Blackthorn GRC Limited
Blackthorn's Incident Response service delivers of a focused and coordinated response to crisis situations. While especially suited to security/cyber incident management, it helps in any situation that is threatening and has the potential to disrupt operations and/or cause harm people, property or reputation. UK hosted, up to OFFICIAL.
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Hootsuite Inc
Track agents' availability (away states)
Monitor performance in real time
Set SLAs
Track conversation actions with audit trails
Give agents real-time insights
Create custom metrics reports
Detect a contact's language in Inbox 2.0
Connect a chatbot to Inbox 2.0
Convert calls to messages (WhatsApp IVR deflection)
Connect with Zendesk
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Core
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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IBI Group UK Ltd
CurbIQ is a cloud-based solution for digitising and managing kerbside, road, and parking regulations. It centralises all types of digital Traffic Regulation Orders (permanent, temporary, experimental, special events, off-street) within a single GIS platform, streamlining the drafting, consultation, and approval processes while ensuring compliance with the DfT’s D-TRO data requirements.
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Epaccsys Limited
Accounting systems provider Epaccsys have been supplying Accounting systems and Accounting solutions for over 15 years with Epicor Accounting software. The full suite of accounting modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management/Accounting ERP.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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UST Global Pvt Ltd
UST SmartOps is a GenAI powered intelligent automation platform that uses automation-enabled workflows as its primary component to deliver end-to-end automation solutions for various business scenarios. With its GenAI co-pilot, no-code workflow builder, and seamless integration capability with your existing systems, the platform transforms operations and accelerates your digital journey.
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S&P Global Market Intelligence LLC
A comprehensive solution for credit risk analysis. Credit Analytics models produce Probability of Default, Credit Scores broadly aligned with credit ratings from S&P Global Ratings and Loss Given Default for companies globally. RiskGauge Reports provide instant business credit reports for millions of companies, driven by robust private company data.
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Boomerang I-Comms Ltd
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Europa Technologies Limited
viaEuropa Address Validation and Verification is a service to help manage the capture and processing of up-to-date address data. It supports reference data from Royal Mail (PAF), AddressHub (enhanced PAF) and Ordnance Survey (AddressBase and NGD Address theme). Capture, validate and verify addresses with speed and ease.
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Esuasive
Esuasive Housing Domestic Abuse and Safeguarding is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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Orcuma Ltd
Our Restorative Justice and Mediation Case Management Software is a approved Restorative Justice Council solution designed to facilitate restorative justice and mediation for both the harmed and harmers. Rooted in principles of reconciliation, accountability, and healing, our software provides a comprehensive platform supporting resolution of conflicts and restoration of relationships.
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SoftwareONE
SoftwareOne's Microsoft Dynamics 365 Licensing Procurement Service streamlines the acquisition of Microsoft Dynamics 365 licenses, ensuring cost efficiency and compliance. Experienced consultants analyze your organization's needs to identify suitable plans, negotiate pricing, and manage renewals.
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Abavus.co.uk
Our Self-Scanning component allows customers to fully self-service when there is a requirement to submit official documents that need council verification. Customers are able to self-scan at a secure kiosk on council premises or other appropriate facilities. Secure stand and fitting charged separately.
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Verint Systems Inc.
Verint® for Citizen Engagement™ is a cloud-based, digital-first engagement platform powered by Verint Da Vinci (AI) that automates citizen interactions across both assisted and self-service channels.
Incorporating case management, knowledge management and intelligent virtual assistant capabilities, it enables engagement across hundreds of services while maximizing the opportunity for self-service.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Accelerated AI adoption is a key use of the platform.
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TRANSUNION INTERNATIONAL UK LIMITED
To be run in combination with a TruValidate identity verification check the Knowledge Based Authentication (KBA / KBV) module delivers up to 38 challenge and response questions. KBA utilises TransUnion Credit Bureau data for question generation, where only the genuine consumer should be able to answer the presented questions.
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Connex One
Connex One Ltd provides and develops cloud-based Software as a Service Omnichannel Contact Centre Solutions. Our customers an therefore rely on the Connex One platform to deliver consistently excellent service to you and their customers, with service being accessible from any location, at any time, as required.
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Skyguard Ltd
Panic alarms from Peoplesafe are available on mobile apps and dedicated devices that are monitored by our professional 24/7 control centre. Know that your staff can receive help whenever, wherever. We’re people risk management specialists providing a range of panic buttons and personal attack alarms giving your workers round-the-clock protection.
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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EnableIT Technologies Ltd
enable.services, the UK's longest-standing monday.com partner, harnesses the transformative power of monday.com for team collaboration. This cloud-based platform revolutionises work management, enabling organisations of all sizes to embrace agility. With intuitive features for task management, deadline tracking, and transparent communication, it cultivates a culture of productivity and collaboration.
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Verint Systems Inc.
Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities.
The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.
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Boomerang I-Comms Ltd
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ABM Intelligence Limited
ACOS TSU provides requests for technical resources assisting covert and overt surveillance strategies. Linked with Surveillance Authorities Management, users can manage, allocate, book out, return, search, report lost/damaged assets subject to the Technical Support function. Automatic workflow guides the user and information relevant to the asset (service etc) are captured.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Reply Limited
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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Equine Register Ltd
Enables users to track and record movements of Livestock, Equine and Companion Animals in real-time and trace contact with other animals. It also provides a communication platform for disease alerts and mapping tools to lock down areas to manage disease outbreaks. Supports 3rd party interoperability with integrated front ends.
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Phoenix Software Ltd
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.