-
SOFTCAT PLC
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
-
Abavus.co.uk
Service Desk enables administrative teams to manage service requests in line with the SLA for their service area. This can be relevant when assisting external or internal customers and when managing any process (e.g. client request, support ticket, incident or case). Service Desk can also be considered as CRM-lite.
-
Network 2 Supplies Ltd
N2S are specialists in large scale multi-site De-installations and decommissioning of IT equipment including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.
-
CEOX SERVICES LTD
Ceox’s Tribunal & Appeals Management solution offers a modular Case Management solution built upon Microsoft Dynamics 365 with innovative features that enable organisations to administer hearings, tribunals, courts and appeals effectively and efficiently. The service gives organisations a platform to streamline processes, improve customer service and increase productivity.
-
Ultranyx
Spectrum Data Quality is a SaaS service based around core Location Intelligence and Customer Information Management web services which can be joined together into customised composite services specific to your needs. Capabilities include data integration, AddressBase geocoding, drivetime routing, address validation, deduplication, normalisation, and geographic and demographic data enrichment.
-
DAVIES GROUP LIMITED
The Complaints Management proposition from Davies Technology Solutions (Caresmart), is a templated product within the Foundation Platform. Caresmart makes it easy for organisations to capture, manage, track and report on complaints across the entire business network, ensuring customers experience a consistent and concise approach to resolving their problem within.
-
DYNAMIC VISUAL TECHNOLOGIES LIMITED
DVT is a Microsoft Power Platform partner offering expertise to automate business processes. We provide Power BI Reports/Power Apps with systems like SharePoint, as well as a comprehensive Power Platform implementation service with expert support for development and training in Power Automate, Power Apps, Power Virtual Agents, and Power BI.
-
Energy and Compliance Technology Ltd
C365Cloud supports the completion of electrical safety compliances including EICRs, EICs, Minor Works, PAT testing and more. Certificates can be uploaded directly into the system or completed on our mobile application with in-built validation. Ensure certificates are approved by a Qualified Supervisor before being published as a live satisfactory document.
-
ARCUS GLOBAL LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCA2024GC14
-
ITS COMPUTING LIMITED
Case management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Encapsulates all flavours of case management including complaint, investigation, inspection and grant management. Automation and digitisation of processes, citizen interaction through a public portal and comprehensive reporting and BI capability.
-
VE3 GLOBAL LTD
We assist clients in harnessing the efficiencies, security, and reliability provided by Business Central, VE3’s comprehensive business management solution tailored for SME organizations. By integrating data, improving customer relationships, facilitating informed decision-making, and expediting business transformation, clients can leverage robust financial insights to drive success.
-
SmartCitizen Limited
SmartRewards gives local authority staff the ability to manage a rewards and incentives scheme for their residents. Activities are created within the system which earn points when performed; these points can then be redeemed against defined prizes, or collected to reach certain targets as required.
-
Mobiess Ltd
The Mobiess Mobile Platform provides a range of standard mobile applications. Mobiess solutions offer you a choice. As an independent mobile software specialist our mobile-focused products offer a viable alternative to any default vendor mobile applications, with all the tools necessary to track and report on your mobile workforce.
-
BRIDGEALL LIMITED
Dynamics 365 Sales is a customer relationship and case management solution from Microsoft. Offering class leading capability, integration and flexibility. Manage customers, volunteers, citizens, employees and more. Dynamics 365 Sales provides the ability to offer self service portals, extended reporting with Power BI and more.
-
ACCENTURE (UK) LIMITED
Accenture’s Certified ServiceNow Professionals have the skills to advise you on your ServiceNow licencing requirements quickly and effectively to drive maximum value from your investment and accelerating your time to value through the power of our ecosystem in the solutions we create. We lead with an independent point of view.
-
Wavenet
The Wildix cloud communication system is one of the most complete Unified Communications solutions, introducing video conference, chat, and user presence together with a complete range of hardware products. Wildix is the first European cloud solution to be included in the Gartner Magic quadrant.
-
Energy and Compliance Technology Ltd
Our solution assists with management of your water logbooks and legionella risk assessments covering an array of checks equipped with live updates. Our system provides legally defensible evidence as water logbooks are regularly updated and enables a quality control checks and specific work orders.
-
CDW LIMITED
Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anti-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking.
-
CDW LIMITED
Cloud solution for project planning and control, project portfolio management (PPM). Microsoft Project Plan 3 includes Project for the web, creation of Roadmaps and Project Online Professional, and can be used by administrators, portfolio managers, portfolio viewers, project managers, resource managers, team leads, and team members.
-
FATHOM MANAGEMENT SOLUTIONS LIMITED
CaseflowFusion is a Case Management System designed specifically for managing all aspects of outstanding accounts from inception of demand for payment through to collections and litigation. The software is integrated with Microsoft Office products and provide a to build an efficient cost effective digital solution.
-
MOODY'S ANALYTICS UK LIMITED
Orbis offers unparalleled firmographic data on over 500 million global companies, blending and standardising information from 200+ sources for comparability across jurisdictions. Orbis enables enhanced decision-making and efficiency through features such as bulk upload, analysis, comparison, and API integration for data enrichment and workflow optimisation
-
ANSWERS AND SOLUTIONS LTD
This service implements a website that allows someone to raise a service request ticket. They enter their details and the ticket is forwarded to your help desk. Here you define help-desk agents, roles, teams and departments. The agent can raise tasks for these people. Managers can reallocate tickets and tasks.
-
FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
-
TASIKA LIMITED
We are an Intelligent Automation organisation providing end to end, and targeted Process Automation Software licenses and professional services. We also provide Business Process Management software and associated professional services.
-
PUNGO LTD
Joy creates a digital ecosystem around preventative health. The platform:
1) Identifies patients at risk from early death/disability/long-term conditions
2) Helps to connect them to preventative interventions
3) Enables outcomes-based payments to service providers
-
Fivium Limited
IR Case Manager for Local Authorities is specifically designed for local authorities with low volume or simple case management needs. Process Freedom of Information requests, Subject Access Request, Complaints, Enquiries & Compliments in one simple and ease to use system.
-
Retinue Solutions
Ryalto is a mobile app for workers in the public sector, to stay connected to their organisations peers. They pick up news and protocol information direct in the app and complete satisfaction surveys. There is a powerful shift booking tool that can standalone or be connected to a rostering system.
-
MOODY'S ANALYTICS UK LIMITED
Entity Verification API (EVA) consolidates live and curated entity data, including risk information. It enhances data access through a single delivery method, with features like real-time monitoring. EVA supports customisable data-retrieval policies, ensuring AML compliance and flexibility with evolving networks, and includes a comprehensive audit trail.
-
BOOMERANG I-COMMS LTD
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
-
Pentagull Ltd
Our self-service portal system is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms. It also includes a number of pre built forms to deliver unrivalled value for money.