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1196 results found

1196 results found in Lot 2: Cloud software in the category Contact management

  • Microsoft Dynamics 365 Licenses - CoreGov

    Core

    Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

  • Novoville Artificial Customer Agent

    Novoville Ltd

    Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.

  • Fusion - Liberty Converse CX - Omnichannel Contact Centre

    Charterhouse Voice & Data

    Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.

  • Evouchers

    BEYOND HOLDINGS LIMITED trading as Evouchers/Wonde

    A simple, secure, and efficient platform to distribute vouchers, pre-paid cards, or employee benefits to recipients via SMS, Email, App, or Post. Any organisation can use Evouchers.com to provide Groceries/Food, Clothing, Home Goods, Entertainment, Electrical Goods, Utilities/Energy, Cash-Out, Bespoke Vouchers, Local Vouchers, Postal Vouchers, Restaurants, Books, Travel etc.

  • Theseus: Integrated Health and Wellbeing

    Cyber Media Solutions Ltd.

    Theseus: Integrated Health and Wellbeing is a complete solution for integrated lifestyle services and local authority public health teams. It supports integrated health and wellbeing self-assessments, a health improvement directory and comprehensive case management of internal and externally delivered services including Stop Smoking, health coaches, physical activity and weight management.

  • SMART Stakeholder Engagement Platform

    Syrenis Ltd

    SMART, a secure cloud stakeholder management system for classifying and communicating with stakeholders (GDPR Compliant); classify using tags, map and track change in stakeholders’ attitudes, use dynamic web forms, automate responses, use broadcast email/SMS facilities, create engagement programmes, plus secure document collaboration, social-media management and full virtual press office module.

  • NEC Revenues and Benefits

    NEC SOFTWARE SOLUTIONS UK LIMITED

    NEC Revenues and Benefits is a web service, on a relational person and property database, ensuring core information is held once and shared across all relevant records. It is open for integration, with integral workflow management. It is configurable and accommodates large/small administrations and shared services.

  • viaEuropa Address Validation and Verification

    Europa Technologies Limited

    viaEuropa Address Validation and Verification is a service to help manage the capture and processing of up-to-date address data. It supports reference data from Royal Mail (PAF), AddressHub (enhanced PAF) and Ordnance Survey (AddressBase and NGD Address theme). Capture, validate and verify addresses with speed and ease.

  • Esuasive Housing Safer Communities: Domestic Abuse and Safeguarding

    Esuasive

    Esuasive Housing Domestic Abuse and Safeguarding is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.

  • Liberator Smart Response

    Farthest Gate Limited

    The Liberator Smart Response solution is a market leading module forming part of the Liberator suite of products. Liberator Smart Response can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Address Validation / Proof of Address

    Melissa Data Ltd

    Checks and verifies that a person is associated with a specific postal address. Performs data verification on input contact data. Verify an individual's: name, address, phone, email, date of birth, and national ID. Service helps with regulatory compliance, preventing fraud, KYC initiatives, and ensuring trust of the people accessing services.

  • Asset Management Software

    WT DATATECH LTD

    MEMSS is an easy-to-use and intuitive Asset Management Software that ensures quick, simple, real-time maintenance of healthcare/fixed assets from a single point. A cloud solution that empowers service providers to manage and maximise the use of full inventory and operate more efficiently while monitoring real-time performance and curtailing its cost.

  • Microsoft Dynamics 365 Field Service Implementation

    Akita Systems Ltd

    Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Field Service into your organisation in seven days for a fixed price.

  • Microsoft Dynamics 365

    SoftwareONE

    SoftwareOne's Microsoft Dynamics 365 Licensing Procurement Service streamlines the acquisition of Microsoft Dynamics 365 licenses, ensuring cost efficiency and compliance. Experienced consultants analyze your organization's needs to identify suitable plans, negotiate pricing, and manage renewals.

  • Abavus - Self-Scanning

    Abavus.co.uk

    Our Self-Scanning component allows customers to fully self-service when there is a requirement to submit official documents that need council verification. Customers are able to self-scan at a secure kiosk on council premises or other appropriate facilities. Secure stand and fitting charged separately.

  • Verint for Citizen Engagement

    Verint Systems Inc.

    Verint® for Citizen Engagement™ is a cloud-based, digital-first engagement platform powered by Verint Da Vinci (AI) that automates citizen interactions across both assisted and self-service channels. Incorporating case management, knowledge management and intelligent virtual assistant capabilities, it enables engagement across hundreds of services while maximizing the opportunity for self-service.

  • Pegasystems Cloud Software - Accelerated AI Adoption

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Accelerated AI adoption is a key use of the platform.

  • TransUnion - Identity Verification Knowledge Based Authentication (KBA/KBV) - TruValidate KBA

    TRANSUNION INTERNATIONAL UK LIMITED

    To be run in combination with a TruValidate identity verification check the Knowledge Based Authentication (KBA / KBV) module delivers up to 38 challenge and response questions. KBA utilises TransUnion Credit Bureau data for question generation, where only the genuine consumer should be able to answer the presented questions.

  • Salesforce - Hyperforce Lightning Sales Cloud

    SKYFLO DIGITAL LTD

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHX2024GC14

  • Cloud Omnichannel Contact Centre Platform

    Connex One

    Connex One Ltd provides and develops cloud-based Software as a Service Omnichannel Contact Centre Solutions. Our customers an therefore rely on the Connex One platform to deliver consistently excellent service to you and their customers, with service being accessible from any location, at any time, as required.

  • AnyCal - Intelligent Booking App

    Sandyx

    AnyCAL is an intelligent appointment booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.

  • Microsoft Dynamics 365 Field Service (CRM)

    Mazik Global Limited

    Mazik Global, a Microsoft Solution Partner, specializes in end-to-end solutions using Microsoft Dynamics 365 Field Service. They focus on maximizing service efficiency, reducing costs, boosting productivity, and delivering exceptional field service through automation and technical expertise.

  • BridgingX AI Contract Intelligence

    BRIDGEX TECHNOLOGY LIMITED

    BridgingX AI Contract Intelligence streamlines contract management by enhancing collaboration, governance, and compliance. Providing real-time visibility into contractual obligations across all departments, automates key processes and prevents missed renewals. Enables strategic decision-making, ensuring that public sector organisations uphold high governance and operational efficiency standards.

  • Verint Case Management

    Verint Systems Inc.

    Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities. The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.

  • ApplyWorks

    SocietyWorks

    Easy and secure licence and permit applications, management and payment services. ApplyWorks provides a highly usable front-end online workflow for processing citizens’ and businesses’ applications for licences and permits, built to GOV.UK design standards, fully integrated with all line of business systems and equipped with a comprehensive application management system.

  • Customer Portal for Local Government

    IEG4 Limited

    IEG4's Customer Portal solution is an advanced engagement platform, specifically designed for local authorities, that enhances interactions between citizens, businesses, and councillors. Cutting-edge digital technologies deliver a seamless interface, simplifying service delivery and information access. The solution supports efficient online transactions, including application submissions, payments, and accessing services.

  • Zoho CRM empowers businesses with Omni-channel strategies, Customer-360 and Salesforce automation

    Zoho Corporation Limited

    Zoho CRM, is a cloud-based customer relationship management software for managing sales, marketing, and customer support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships with a built-in AI sales assistant, sales pipeline management, marketing automation, and intuitive reports.

  • D&B Visitor Intelligence and Form Fill - improving online user experience and data quality

    Dun & Bradstreet Ltd

    D&B Visitor Intelligence is a digital workflow solution that helps identify the visitor’s professional persona in real-time. Matching IP addresses to the D&B Data Cloud for business intelligence, with access to over 555 million business records to help pre-fill detailed online forms and improve user experience, and data quality.

  • Theseus: Single Service Case Management

    Cyber Media Solutions Ltd.

    Theseus: Single Service Case Management is for the management of health and care services and programmes not aligned to existing case management models. Theseus is highly flexible and modular, supporting bespoke workflows, assessments and follow-ups tailored to the needs of health and care services and public health initiatives.

  • Arcus PDF Edit

    Arcus Global Limited

    Arcus PDF Edit provides an editor for files held in Salesforce that enables users to: redact text and images ready for publication; annotate by adding freehand drawings, typed text, or stamps; Accurately measure lengths, areas, and perimeters on scale drawings. All functions are provided securely within the user's browser.