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Netcall Technology Limited
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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GoodSAM Limited
The GoodSAM Cardiac and Alerting System enables services to alert, task and deploy volunteers, first responders and staff, via the GoodSAM App to emergencies and where help is required. It also provides an emergency equipment (defibrilator, bleeding, water / fire rescue equipment) registry, emergency video and lone working system.
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Digital Space Cloud Services Limited
Mitel Cloud is a subscription based solution for businesses wanting to consume UC and omni-channel contact centre services from the cloud. The solution is hosted in geo-diverse data centres and can be delivered over the public internet or a customer's private wide area network
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Phoenix Software Ltd
Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms.
This is a dedicated SKU licensing meetings and calling on a per-device basis for meeting room devices and includes managed services.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.
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Pure IP
A cloud-based telephone number management software-as-a-service to give organisations single pane visibility and control to manage all your telephone numbers in a single place. Includes automated sync with Microsoft Teams and upload facility for other systems
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Wavenet Ltd
Daisy Online UC delivers a cloud-based, enterprise grade, UC service that replaces the need for any customer site PBX equipment and applications whilst providing customers access to the full suite of MITEL features. Services are provided on a PUPM basis, with minimal upfront capital investment or in house skills.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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INTERWORKS EUROPE LTD
Integrated data sharing platform with near infinite scalability. data lakes, enterprise data warehouse, data marts, big data storage and analytics. Secure data sharing. Interfaces with leading ETL, ELT visualisation and machine learning tools. Automatic load based scaling. Upgrades, patches, backups, load-balancing, maintenance and tuning are all handled automatically. NHS expertise,
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Chess CyberSecurity Ltd
Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.
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Digital Space Cloud Services Limited
X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Melissa Data Ltd
Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.
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MODULO 2 LIMITED
Supply of licensing for Microsoft 365 cloud services
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Six Degrees Technology Group Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Maintel Europe Limited
A Maintel ICON cloud service connecting Microsoft Teams users to external telephony services for voice calls. The service allows customers to leverage their investment in Teams for improved collaboration, enabling users to make and receive calls to landlines and mobile phones using Microsoft Teams on their PC or mobile devices.
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SABIO LTD
AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. AXP empowers businesses with automated and assisted omnichannel capabilities, AI, realtime and historic reporting and analytics, workforce engagement, journey tracking. Delivering exceptional customer experiences across onmichannels.
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Visionist
Proven deployment of 20,000+ end user devices, our service adheres to NCSC design principles for Zero Trust Networking. We deliver end-to-end services using Zscaler and integration with IDAM services, including Okta, Azure and SAML. Perfect model for government desktop as a service, as used by DESNZ and DSIT as 'Cirrus'.
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Britannic Technologies
Many organisations have made large investments into Mitel platforms and technology.
By migrating to Britannic cloud, organisations can protect that investment whilst also benefitting from the strength of Britannic's Private Cloud offer.
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Six Degrees Technology Group Limited
Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.
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GOTO TECHNOLOGIES UK LIMITED
GoToWebinar enables organizations to conduct do-it-yourself, one-to-many information presentation events reaching local and global Attendees over the Internet. Webinars are scheduled, convened and moderated using the GoToWebinar web site and/or executable customer software.
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Redcentric Solutions Limited
Omnichannel Contact Centre for Microsoft Teams is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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Ve3 Global Ltd
As a Salesforce Consulting Partner, VE3 provides a dedicated managed service to customers for support, administration and small enhancements of their platform with flexible packages of monthly hours
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Zoom Video Communications, Inc.
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
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Alscient Limited
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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Charterhouse Voice & Data
Fusion Teams is a hosted SBCaaS platform that allows for both Direct Routing connections to Microsoft Teams and for integration of legacy PBX solutions with Microsoft Teams
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Softcat Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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GCI Network Solutions Ltd
Webex Cloud Calling is a complete enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. Accessible from any device, with centralised administration, security, and reliability you can trust, the Webex Cloud is always on and always up to date so you can focus on your business.
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LEGADO TECHNOLOGIES LIMITED
Legado makes digital interactions with customers secure, simple and personal using a cloud-native platform that can be flexibly deployed using a set of scalable and modular APIs. The platform has dozens of pre-built features for customer communications, workflows, intelligence and data insights.
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JUNGLE I.T. LIMITED
NFON PBX system with integration with Microsoft Teams