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4051 results found

4051 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Digital Managed Services

    PANLOGIC LIMITED

    Hosting (physical vs. virtualised vs. cloud; shared vs. dedicated) Infrastructure support Application support Maintenance Digital infrastructure audit Disaster Recovery (DR) & 'hot'/'warm'/'cold' High availability (managing demand) Managed Services audit (investigation), migration (taking on third-party services) and Business As Usual (BAU)

  • Power Platform and Microsoft Dynamics 365 for Not for Profit

    ANS GROUP LIMITED

    ANS' PowerPlatform and Dynamics 365 Not for Profit implementation service enables organisations to consolidate legacy systems to reduce complexity and cost, whilst delivering digital transformation across the organisation enabling the reinvention of service delivery and serve their volunteers, members, stakeholders and staff by creating interactions amongst people, data and processes.

  • ActiveManage Platform

    ACTIVEMANAGE LTD.

    The ActiveManage platform allows users and organisations to build powerful bespoke web applications using an intuitive web-based interface. Even with little or no programming experience, they have the ability to transform their business and its processes using the technologies provided by the platform.

  • Luscii: System-wide Remote Patient Monitoring and Condition Management Platform

    Luscii Healthtech B.V.

    System-wide remote patient monitoring platform for long or short-term conditions via Virtual Wards, Community, Primary Care and Selfcare models. Patients submit vital sign readings, symptom questionnaire responses and information to their care team via an app. A clinical dashboard displays trends, threshold alerts and patient communication via videocall and messaging.

  • BMC Helix Digital Workplace Advanced

    Fusion Business Solutions (UK) Limited

    BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is an Elite Partner of BMC, reselling Digital Workplace.

  • Gambling Licensing Application Process Automation - verso™ software

    ROCKTIME LIMITED

    Rocktime's verso™ licensing software provides online Gambling Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

  • Mobile App Development (iOS & Android)

    DELOITTE LLP

    Through this service, Deloitte will help you develop and implement high-quality bespoke mobile applications for the public and/or employees. We work with you to get the most value out of the applications built. This service involves the development of the front-end application(s) and integration into the back-end estate.

  • TTEC Digital Genesys Cloud CX

    TTEC CONSULTING (UK) LIMITED

    With Genesys Cloud CX, TTEC offers an all-in-one, Cloud native omnichannel contact centre platform, offering enterprise grade reliability and scalability. As a Gartner® Magic Quadrant™ leader, the subscription based platform offers all relevant channels including voice, chat, social media, BOT’s; includes WFM, Automation, Artificial Intelligence, Gamification, Marketplace and comprehensive API’s.

  • Appian Enterprise Case Management for Public Sector

    SOFTCAT PLC

    Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APPSC24GC14

  • ServiceNow Licences

    UP3 SERVICES LTD

    ServiceNow offers a portfolio of robust cloud-based applications that automate and manage enterprise services. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades.

  • Data Visualisation and Reporting Service

    LEIDOS INNOVATIONS UK LTD

    Leidos’ service delivers reporting capabilities, business insights and enables the gathering, communication and visual representation of customer’s data. This is delivered in a centralised, secure gateway that customers can use to share access to their data assets, dashboards, enterprise reporting, BI, or as part of new/existing customer solutions.

  • Redcentric Unity IP Voice (UCaaS)

    Redcentric Solutions Limited

    Unity IP Voice is Redcentric’s hosted enterprise voice solution for organisations seeking to modernise their telephony system while controlling costs. It offers carrier-grade IP-telephony voice solution with optional UCaaS features, accessible from various devices. Managed 24/7 voice service, it includes call centre options, free staff calls, and flexible pricing.

  • Horizon Contact - University Clearing Solution

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.

  • Sugar Serve (CRM)

    FORMAT14 CRM LTD

    Sugar Serve automates workflows and approvals, and gives full visibility of all issues and customer information so your service professionals are in the best position to solve problems, delight customers and boost your reputation.

  • Change and Transformation Services

    AJACO

    AJACO are on point to provide Business Change Implementation Services to our Clients. Service lines supported include Portfolio and Programme Management, Project Management and Project Support, Contract and Financial Management. AJACO work in collaboration with all service providers and all levels of management to ensure projects are delivered.

  • Case Manager

    IIZUKA Software Technologies Ltd

    IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.

  • Google Workspace Enterprise Essentials Plus

    Netpremacy Limited

    Google Workspace Enterprise Essentials Plus resold via Netpremacy (authorised Premier Partner). Includes Google Meet; Google Drive; Google Docs, Sheets, and Slides, Vault and administrative controls. Workspace Enterprise Essentials: includes many of the features of the other Enterprise editions but without Gmail and Calendar services. Ideal for collaboration only alongside M365.

  • Sage 200c and Sage Intacct

    Thinc

    At Thinc, we are helping to create Intelligent Companies. Systems and technology are designed around people. By amplifying the potential of their people, business leaders of Intelligent Companies are able to unlock huge amounts of untapped value. We create systems that enhance performance and deliver true value to your organisation.

  • PCI PAL® IVR Self Service

    PCI Pal

    PCI Pal® IVR Payments enables customers to make payments 24/7 without speaking with an agent or accessing a website. Payments are handled within PCI Pal’s secure cloud and can be integrated with an existing IVR platform ensuring that payments are managed within a fully PCI DSS compliant solution.

  • Donations & Grants Management Software

    Thrive CSR Limited

    Software platform that enables administrators to more easily receive, review and manage applications for support. Can handle grants programmes; ‘in-kind’ donations of items or time; school visits, requests from staff etc. The system will also handle communications with applicants as well as automatically collect project evaluations.

  • Teleware Cloud Contact Centre Recording

    Business Systems (UK) Ltd

    Teleware Communications Manager (TCM) helps you manage inbound and outbound communications and deliver customer service. Built in Azure, TCM is intuitive, scalable, and global. TCM is telephony system agnostic. It includes IVR, recording, reporting, and real-time analytics

  • ICT and Telecoms Installation

    Network 2 Supplies Ltd

    N2S are specialists in large scale multi-site ICT installations, including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.

  • Attendance & Attainment Collection Service for CIC/CIN/CP/EHCP

    eGov Solutions LTD

    We offer a secure cloud-based Attendance & Attainment Collection and Monitoring Service. Fully supported ePEP application for all Vulnerable cohorts: Children Looked After (CLA/LAC),Children in Need (CIN),Child Protection (CP) and children with EHCP/SEN plans. Live ePEP analytic dashboards, automatic reminder notifications and alerts for attendance officers for daily AM-PM collections.

  • SMART: AI Student Recruitment Assistant - Higher Education

    ICS.AI LTD

    The SMART Student Recruitment Assistant is a university-specific, AI-driven platform designed to enhance student recruitment and enrolment. It offers personalized, 24/7 engagement, optimising responses to inquiries both domestically and internationally. This not only improves recruitment numbers but also boosts revenue through increased enrolments.

  • Brightly Community Central

    BRIGHTLY SOFTWARE LIMITED

    The Brightly Community Central connector enables deep integration with the Jadu platform, a low-code, web-based platform for digital service delivery, incorporating collaborative case management, payments, forms, customer MyAccount and website. Brightly has a global partnership with Jadu, enabling full 2-way communication between residents, stakeholders, businesses and the assets you own.

  • YETI MIS for Employability, Apprenticeships & AEB

    CogniSoft Limited

    YETI Infinity is designed for Apprenticeship, Learning & Skills and Employability providers; powerful management information tools for leaders & administrators and a feature-rich experience for tutors, learners & employers. The system delivers evidence of impact and effective management of funding claims for multiple contracts ESFA, UKSPF, DWP & Devolved Funding

  • Cloud-based Consultation Response Analysis & Support

    VE3 GLOBAL LTD

    The Cloud-based Consultation Response Analysis & Support service, offered by VE3, integrates a robust cloud-based data analytics and review platform with adaptable teams of seasoned professionals to promptly assess, prioritize, review, and generate reports on public consultation responses.

  • Liberty Create - Low-code Platform

    Cisilion Limited

    Liberty Create Low-code platform lets you develop your own digital services and applications with 5-10x less resource. Create enables a custom fit with all the digital features and communications needed, but is more cost-effective than off-the-shelf solutions. It's extremely fast and simple to use with eLearning or 3-day onboarding training.

  • Police 2-way messaging

    BOOMERANG I-COMMS LTD

    Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Helix Enterprise Search

    Symilarity Ltd

    Helix is designed to provide a “search engine like” experience to organisations wishing to search their internal data. It uses machine learning to help make better use of unstructured data. It provides novel search, matching, spatial proximity, clustering, classification, analytics and graph database technology in one solution.