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INSIGHT DIRECT (UK) LTD
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14
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Abavus.co.uk
Our Freedom of Information (FOI) module enables local authorities to process and manage all of their FOI, SAR, EIR, and Complaints submissions digitally. The module is designed with efficiency and automation in mind, with artificial intelligence (AI) built-in to enable rapid summaries and responses.
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ABM Intelligence Limited
ACOS offers a solution for capturing intelligence within the prison system. Using national forms for authorities, review, renewal and cancellation functions ensure legislative compliance in the intelligence gathering field. RIPA, IPA, GDPR, CCA, HRA compliant. Risk assessment tools identify potential for compromise. Covert capability links with other ACOS modules
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Reliance High-Tech Ltd
Reliance Protect body worn camera solutions enhance incident deterrence and generate powerful evidence with HD video and audio. Included are options around customer live stream viewing and back into our in-house 24/7/365 Alarm Receiving Centre. Cloud storage and full control, editing and sharing recordings via the VideoManager portal.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Medallia, Inc.
Public service providers can seamlessly integrate contact centre interaction and citizen service events into the Medallia Government Cloud. This provides real-time experience data, wider reach to citizens, and more qualitative data to improve the customer experience to all the people it serves.
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Ultranyx
Spectrum Spatial empowers analysts and executives to glean spatial insights whether they are in the office or on the road via their favourite browser or mobile device. Greater access to spatial insights enables organizations to achieve efficiencies and cost savings while better serving customers and key stakeholders.
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Equifax Ltd
Our online Identity verification services enable customers to build identity journeys designed to improve access to the products and services. Equifax uses strength, breadth and depth of data to validate an individuals identity and flag any high risk cases. This can be further enhanced with Document and biometric verification.
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Abavus.co.uk
Our Contact Centre module is a hosted Customer Relationship Management application. Designed for use in public sector organisations, the module provides an easy to use and fully featured CRM system that fully integrates into all other My Council Services modules, and offers easy integration with other systems.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SPECIALIST COMPUTER CENTRES PLC
Our consultative approach to ServiceNow(ITSM/ITOM/CSM/HRSD/SecOps/IRM) Enterprise Service Management(ESM) licensing enables us to deliver IMPACT to your organisation. Via our team of highly skilled Solution Architects, we will work with you to define the correct approach for your needs, leveraging our knowledge as a ServiceNow customer to maximise benefits to you
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Equifax Ltd
Instant Company and Director Information is a comprehensive suite of services to deliver web-based information of Limited, Non-Limited, Sole Trader and Partnership businesses in the UK and abroad. This helps verify, analyse or investigate the financial status of businesses and the directors / proprietors behind them.
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14
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TECH MAHINDRA LIMITED
Our data and analytics solutions, powered by our leading-edge platforms, allow our clients to gain the best insights from the data available to them, provides innovative sources of high-quality data to assist in customer-profiling, business optimisation, and product targeting, helping drive efficiencies from their operations
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INFOPAD LTD
InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.
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BOURNE VALLEY SYSTEMS LTD
We are an Official License partner for Trilogy, Aurea, IgniteTech and Avolin in the UK, offering software licenses for their full suite of products such as Onyx, First Rain, and CloudFix, and other products in the IgniteTech Unlimited range.
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VE3 GLOBAL LTD
VE3 leverages cloud, social, and mobile technologies through Salesforce Health Cloud to empower healthcare professionals. Our solution enables efficient collaboration, deeper patient understanding, and fosters 1-to-1 relationships throughout the entire care journey.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Inform Communications Ltd
Our Navigational Assistant is a round-the-clock virtual helper on your website, swiftly guiding users to the right information. It reduces the need for live support, enhances user experience, and supports multiple languages, making every interaction smoother and more efficient. Supervised Machine learning ensures the service constantly evolves and improves.
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Policy Monitor Limited
Policy Monitor provides a cybersecurity management platform, Cyber Security Policy Monitor (CSPM). CSPM gives you a centralised platform to support your organisation through complex industry-certified accreditations, to create and implement internal security policies, train your staff, scan for vulnerabilities and establish best practices to provide the best defence against criminals.
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Inform Communications Ltd
Engage Rocket Chat empowers teams with a flexible, messaging platform that enhances communication internally and with clients. Offering end-to-end encryption, customisability, and complete data control, it supports real-time chat, video calls, and file sharing, seamlessly integrating with existing tools. Ideal for organisations prioritising security, collaboration, and adaptability.
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4net Technologies Ltd
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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BOOMERANG I-COMMS LTD
Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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INSIGHT DIRECT (UK) LTD
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCI2024GC14
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PANLOGIC LIMITED
Personalised, contextual answers Natural search & real-time predictive answers Dynamic/adaptive Real-time updates Self-learning: auto- updates based on new user questions Further troubleshooting if unanswered Workflow alerts for new questions without answer Content Management System integration ‘Most popular’ / ‘Top 10’ Multi-language Browse categories/tags User commenting FAQ search Social media integration
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FLOWBIRD SMART CITY UK LIMITED
The Flowbird Mobility Hub is a kerb side management platform.
Our customers can aggregate data from various mobility providers in order to have consolidated reports and analytical data.
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4net Technologies Ltd
4net offers a SaaS Robotic Process Automation (RPA) environment. We bring together RPA principles, Artificial Intelligence(AI), Machine Learning and Cloud Computing.
We can automates processes rapidly by defining, deploying, integrating, operating, testing, and refining RPA requirements for transaction processing, data manipulation, response triggering, and communicating between digital systems.
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TRANSCRIBE UK LTD.
iVano 365 is a cloud based Workflow Management Software solution for digital dictation. Dictate on the go with iVano Dictate, this smartphone app enables busy professionals to dictate and upload directly to iVano 365. (Available for Apple and Android devices.) The solution is hosted on Microsoft Azure Cloud Platform.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft Dynamics 365 Field Service helps technicians increase first-time fix rates. Dynamics 365 Field Service provides the tools to deliver onsite services to customers and manage their mobile workforce. With tools that create work orders, schedule, and dispatch technicians, execute work orders, asset management and servicing and inventory.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited