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402 results found

402 results found in Lot 2: Cloud software in the category Constituent engagement

  • Medallia for Government Contact Centre Engagement - Starter Pack

    Medallia, Inc.

    Medallia offers a unified solution that connects customer feedback, QA, and coaching to give customer service leaders better visibility into performance, boost front-line team engagement, and efficiently increase customer satisfaction. Agents get direct access to their own customer feedback and QA reviews in real-time so they can self-improve immediately

  • Cloud-based Consultation Response Analysis & Support

    Deloitte LLP

    Deloitte’s Cloud-based Consultation Response Analysis and Support Service combines a powerful, cloud-based data analytics and review platform with scalable teams of experienced professionals to quickly analyse, prioritise, review, and report on public consultation responses.

  • Salesforce - Sales Cloud

    Softcat Limited

    Sales Cloud supports Government’s drive for revenue generation and comprehensive stakeholder management. Powerful CRM capability allows tracking of relationships, manage activities and assign tasks to other team members. From internal stakeholder management to grant and opportunity management, our extensive reporting provides the transparency and metrics to enable success. SFDCS2022GC13

  • Salesforce.com managed services

    VRP CONSULTING LTD.

    As a Salesforce Consulting Partner, VRP provides a dedicated managed service to customers for support, administration and small enhancements of their platform with flexible packages of monthly hours.

  • govDelivery Internal Communications Platform

    GRANICUS-FIRMSTEP LIMITED

    govDelivery is a digital communications platform providing email marketing, campaigns, internal communications, newsletters, alerts, SMS, RSS and social media integration. govDelivery offers personalisation, automation, targeted bilingual messaging, high deliverability, best-in-class security, analytics, reports, customised templates and access to a network of 17 million+ UK subscribers to help reach segmented audiences.

  • Pegasystems Cloud Software - Programme Eligibility / Entitlement Assessment

    Pegasystems Limited

    Pega crushes complexity so you can work smarter, unify experiences, and adapt instantly. Our low-code platform for AI-powered decisioning and workflow automation lets you: personalise engagement, accelerate client registration and intake, automate customer service, streamline operations and resolve exceptions. Programme Eligibility/Entitlement Assessment is a key use-case of the platform.

  • Microsoft Dynamics 365 and PowerPlatform for Alumni Management

    ANS Group

    Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.

  • e-shot™ marketing automation platform

    Forfront Limited

    e-shot can help you modernise your email and SMS strategy and embrace more efficient and targeted ways of communicating, whilst delivering the highest data protection and security standards that are essential to public sector organisations. e-shot’s user-friendly interface gives you extensive campaign and contact management, analytics capabilities, and Open API.

  • TeamKinetic

    TeamKinetic

    TeamKinetic is the UK's leading supplier of Volunteer Management Software to local government with over 1million hours donated in the last 12 months. Our volunteer centric, user-friendly application is available via web and customisable native mobile apps. You can safely recruit, onboard, deploy, communicate, retain and reward your volunteer workforce

  • Microsoft Dynamics 365 for Sales

    Bytes Software Services

    Meet the needs of more complex sales processes. Sales Enterprise provides customization, extensibility, embedded intelligence, and manual forecasting, in addition to all the functionality available in Sales Professional. Sales Professional provides core sales force automation or SFA that is used by an organization without a complex sales organization. bss13

  • Liberator Clean Air Zone (CAZ)

    Farthest Gate Limited

    The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • RPA Health, Ltd. -- RPA Software and Services

    RPA HEALTH LTD

    RPA Health offers robotic process automation software as well as the design, development test and implementation of automation solutions which are offered on either a turnkey basis or a Managed Service basis. RPA Health also offers RPA training, a rich customer support environment and a vibrant user community.

  • Medallia Citizen Research Suite

    Medallia, Inc.

    Whether it's a one-off survey or a sophisticated research campaign, Medallia's Research Suites lightning-fast, intuitive survey platform provides the quickest and easiest way to gain the insights to grow, improve, and succeed. Easy to use survey builder allows you to create and edit surveys from your browser, with ease.

  • Snap XMP survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Liberator Food Hygiene

    Farthest Gate Limited

    The Liberator Food Hygiene solution is a market leading module forming part of the Liberator suite of products. Liberator Food Hygiene can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • GeoInsights - geographic spend data and geographic spend insights

    Mastercard

    The Mastercard GeoInsights platform delivers spend insights and data trends. This helps policy makers understand and assess customer journey and support. Provided across macro and micro-geographies over extensive periods of time up to the present and across various industries, it supplies a view into the micro-economics of an area

  • Novoville e-Ticketing & Smart Mobility Platform

    Novoville Ltd

    The Novoville e-Ticketing & Smart Mobility platform is an out-of-the box solution which allows local authorities to offer a single ticketing and journey planning application for all modes of transport. This improves customer experience, increases revenue, makes enforcement more efficient and positively impacts the quality of life in the locality.

  • Dynamics 365 and Click Dimensions Marketing Automation

    Brightwire

    Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.

  • Liberator Blue Badges

    Farthest Gate Limited

    The Liberator Blue Badge solution is a market leading module forming part of the Liberator suite of products. Liberator Blue Badge can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Case Management and Customer Service with Dynamics365

    Brightwire

    Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • Microsoft Power Apps

    PRAXIIS LIMITED

    A suite of apps, services, and connectors, as well as a data platform, that provides a rapid development environment to build custom apps. Apps connect to your data stored either in the underlying data platform (Dataverse/Dynamics) or in online and on-premises data sources (such as SharePoint, Microsoft 365, SQL etc).

  • Salesforce - Add-ons

    Softcat Limited

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2022GC13

  • Liberator Commercial Waste

    Farthest Gate Limited

    The Liberator Abandoned and untaxed vehicle solution is a market leading module forming part of the Liberator suite of products. Abandoned and untaxed vehicles can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Local Authority Council Website Package

    Axis12 Limited

    An easy way for councils to provide citizens with information and self-service functionality across their services. Designed for Local Authority and Councils, our open-source CMS/digital platform is based on Drupal 8 and backed by our ISO 27001 certification. Device responsive, it includes forms, multiple integration plug ins, and devolved publishing.

  • WasteWorks

    SocietyWorks

    Online domestic, bulky, green garden waste portal for local authorities. Designed with Bromley Council, WasteWorks is a user-centred, front-end domestic waste service that integrates with in-cab systems. Citizens can check bin days, report missed bins, order containers, pay for green or bulky collections and pay for repeat bin collection subscriptions.

  • Indr Software

    Rainmaker Solutions

    Indr is a Software as a Service (SaaS) offering that implements a proven methodology for accelerating and standardising Digital Transformation around human-centered design principles. This approach automates manual work, provides a single pane of glass around tools and visibility, provides a way to evaluate business centric decision making and implementation.

  • Omnichannel Customer Service Platform

    FOUNDEVER GB LIMITED

    Sitel UK Limited unified agent desktop software (Innso) is a truly omnichannel customer service platform that exists to simplify the use of technology in customer relationship management. Our software is built by operations for operations allowing optimised customer experience. This approach improves users’ abilities to deliver on CX.

  • LG Assist (CRM) Quick Start Package

    Connect Assist Limited

    A robust quick start package for Oracle Service Cloud Software (CRM) designed specifically for Local Government. This customer management platform (CRM) enables end-to-end digital self-service across a range of service areas. It is a comprehensive platform for omni-channel contact management implemented in a rapid, low risk package.

  • Web App Generator as a Service WAGaaS

    Mydex Data Services Community Interest Company

    The Web Application Generator enables non-technical people to capture service requirements and journeys, map the different actors and data involved into a storyboard and from there generate web applications that delivery dramatically improved user journeys that meet all UK Government service design manual guidelines and Digital First Service Standards.

  • Novoville e-Payments

    Novoville Ltd

    Novoville e-Payments is an out-of-the-box solution enabling local governments to receive and manage online payments.Residents send money to their council conveniently and securely for any number of services, including taxes, bills, fines, transport tickets or permits, even local events.With zero-code integration on any form, you reduce friction and increase efficiency.