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WorkInConfidence Limited
Online platform including anonymous conversation, case logging, case management and surveys. We help ensure respectful engaged workplace environments where everyone feels comfortable giving feedback. Enable your people to raise concerns easily with 2-way anonymous speak up and case logging. Understand staff views with pulse, mini and long form surveys.
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Whitespace Work software
The Whitespace Resident Mobile App gives residents access to information about their waste collection services and allows them to report issues like missed bins collections, graffiti and fly tipping.
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Entrust Datacard (Europe) Limited
IDVaaS is a mobile digital enrolment and identity verification service. IDVaaS uses common smartphone technology and app to guide applicants through a private, secure and convenient self-service process 100% remotely. IDVaaS incorporates realtime biometric and document authentication checks, liveness detection and works with all common forms of machine-readable ID documents.
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Softcat Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHS2024GC14
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Hello Lamp Post
Hello Lamp Post is a location based AI digital assistant/ chatbot for public spaces. Accessible via SMS or browser on mobile phones, it offers quick, easy and cost-efficient engagement. This street based service answers FAQs, gathers feedback and provides location specific information, in real time.
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BEEBOT AI LTD
Our Intelligent Automation platform acts as a "digital front door" that streamlines and consolidates council services with advanced automation and real-time communication, enhancing efficiency and improving citizen experience. Beebot AI ensures citizens have seamless access to government services, making them more accessible, responsive, and personalised to individual needs.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Digital Modus Ltd
Land Charge related solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite to streamline customer applications through any channel. Delivered via intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.
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Civica UK Limited
Civica Engage, our stakeholder engagement system, is used by hundreds of customers to manage and communicate with their members, local communities and other stakeholders.
The CRM Member/Stakeholder Engagement Platform is designed specifically for the health sector. Trusted by over 200 organisations as the communications hub for their engagement with staff/patients/public.
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Delib Ltd
Transform your citizen engagement and improve services for residents in one platform. With Citizen Space you can manage communication, information publishing, form processing, issue reporting, consultations, surveys, automation - from formal processes to informal engagement: research questionnaires, citizens panels, event promotion and registration. Simplify processes, save costs, deliver actionable outcomes.
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Farthest Gate Limited
The Liberator Taxi Licensing solution is a market leading module forming part of the Liberator suite of products.Liberator Taxi Licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Format14CRM Limited
Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.
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INFOPAD LTD
InfoPad's Customer Service Quickstarter for Dynamics 365 CRM accelerates your customer service setup, optimising efficiency and enhancing customer interactions. This service rapidly deploys core customer service functionalities, providing a robust foundation that can scale with your business needs.
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Objective Corporation Limited
Objective Keyplan provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provides a unified workspace, publishing and delivery services; and facilitates the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities.
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ITS COMPUTING LIMITED
FlexTime (NI)/MultiTime (GB) – ‘VisionTime’ SaaS software enables organisations to manage time and attendance arrangements at office, home or remotely. Create schedules, build in rules, manage holidays, exceptions and reports. Integrates with payroll, access control or HR. Manage flexible working policies, track and monitor hours worked daily/weekly/monthly with flexi leave.
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Novoville Ltd
Novoville e-Payments is an out-of-the-box solution enabling local governments to receive and manage online payments.Residents send money to their council conveniently and securely for any number of services, including taxes, bills, fines, transport tickets or permits, even local events.With zero-code integration on any form, you reduce friction and increase efficiency.
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Forfront Limited
e-shot™ is the internal communication platform trusted by the public sector to manage highly effective internal messaging.
Whether it is staff newsletters or emergency comms, e-shot gives you a simple solution for sending targeted and accessible messaging to your audience.
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CDW Limited
Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.
Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.
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Arcus Global Limited
Single platform designed to help governments to serve the people faster. Get value with purpose-built data, integration, automation, AI, analytics, & UX for the public sector. Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard and develop employees. SFDCA2024GC14
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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DESKPRO LTD
Deskpro is an omnichannel helpdesk software that streamlines customer and employee communication. With AI-powered automation and workflows, its adaptable platform can be customised to your team’s needs. Deskpro is already a trusted supplier to large UK Government departments, join them to optimise services, increase team efficiency, and boost resource capacity.
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Hootsuite Inc
Hootsuite Amplify is a solution for employee advocacy and employee engagement, that allows your employees to share organisation approved messages and content via their own social networks. Realise the full reach of your employees' social media footprint within a controlled and governed environment.
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EntServ UK Ltd part of the DXC Technologies Group
DXC's Microsoft Dynamics 365 Customer Engagement offering is a Secre Azure Cloud platform for Digital Transformation. It enables Intelligent Customer Experience, Customer Service, Marketing, Field Service, Analytics, Omni-Channel, Citizen Engagement, Social Care, IoT, ITSM, and New Care Models, Proactive Engagement with built-in Co-Pilot AI capabilities.
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Saascoms
Omni-Reach is a platform for customer engagement via two-way sms and/or webchat. It includes a trainable chatbot that can do the heavy lifting, handle and answer FAQ's before handing to the correct team or agent based on query type
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Farthest Gate Limited
The Liberator Blue Badge solution is a market leading module forming part of the Liberator suite of products. Liberator Blue Badge can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Softcat Limited
The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APPSC24GC14
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Fujitsu Services Limited
Fujitsu Smart Ticketing (CMS) will provide you with a cloud solution for passenger transport organisations, allowing management of customers and smartcard functions within an ITSO smart ticketing environment. Operating to the latest payment and government standards, the CMS manages concessionary and commercial ticketing customers for public and private transport authorities.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.