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Civica UK Limited
A managed and proactive support service, providing first, second, third line support for your entire Microsoft 365 digital workplace. Following ITIL best practice, a flexible and scalable service for operation and improvement of all Office 365 workloads. A single point of contact for management of M365 incidents and requests.
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Civica UK Limited
A managed support service, providing first to third line support for your entire Dynamics 365 digital workplace, Mon to Fri, 9am to 5pm, excluding bank holidays. Serves as the single point of contact to the user for the proactive management of incidents, requests and enhancements using ITIL best practice.
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Civica UK Limited
A comprehensive, tailored managed service to manage your Azure IaaS, PaaS services underpinned by SLAs. Provides SC-cleared staff. Monthly reporting and quarterly reviews. Covers service adoption, transition and migration projects, cloud service monitoring, patching, configuration, optimisation. DevOps provisioning and Service configuration using ARM. Up to 24/7 service desk/support engineering.
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Civica UK Limited
Service blueprinting visualises the relationship between user journeys, business processes and supporting technology. Our mapping service creates an end-to-end view of a service, anchored in research with internal and external service users. By incorporating metrics, we enable evidence-based decision making, to improve customer experience, reduce redundancies and streamline operations.
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Civica UK Limited
Extend the lifespan of critical public sector applications by improving their security, reliability, performance, accessibility, and optimising the platforms they run on. Select from a menu of assessments covering application reliability, continuity, service delivery, data quality, testing, cloud readiness, cyber security, deployment process, static code, accessibility, user experience and analytics.
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Civica UK Limited
Provides out of the box Microsoft Dynamics 365, securely hosted and managed within a UK-based, IL3 (UKCloud) data centre. The SaaS offering has been accredited for Official Sensitive use by the Home Office, can process Official Sensitive data out-of-the-box and offers PSN-P connectivity.
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Civica UK Limited
We work with our clients to define their cloud platform strategy through coherent architectures, strategic alignment, roadmaps and migration strategies. The approach sets out a vision, enterprise architecture and roadmap for the deployment and management of cloud technology aligned to the organisation’s strategic objectives.
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Civica UK Limited
Our experienced Agile experienced BA’s will elicit business requirements and translate them into User Stories within a backlog. Working collaboratively with stakeholders, they will prioritise the stories, providing the customer with a resource that delivers transparency, direction and control over the scope and acceptance of the project.
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Civica UK Limited
Empower your business to be truly data driven, based on consolidated, trusted information source from multiple operational systems. Our DAMA trained, and certified consultants will provide the foundational components to build a complete, accurate and sharable data asset, delivering enriched insight and analytics to support you transformation.
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Civica UK Limited
Tailored agile service for design and implementation of Microsoft 365 solutions, e.g. intranets, collaboration spaces, EDRM, process automation and business intelligence (BI). Our M365 build service covers the entire implementation cycle, including: user research, requirements, service design, configuration, development, deployment, integration, migration, rollout, on-boarding, training, change management and managed services.
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Civica UK Limited
Define and prioritise the business outcome or problem, and implement an analytics, machine learning or data science solution tailored to meet your needs. Delivers value in stages to gain user engagement, and build a data and analytics platform and in-house skills to underpin your data science initiatives and digital business.
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Civica UK Limited
Aligned to GDS Service Manual our Alpha Beta Live Application Delivery Service is an agile, user centred approach to delivering modern, secure, scalable, cloud-first applications. Solving whole problems for users and underpinned by our Digital Services Acceleration Framework (DSF) we rapidly deliver services which delight users.
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Civica UK Limited
The Collision Reporting and Sharing System provides a cloud-hosted solution for Police to manage road traffic collisions, investigation and reporting. Also suitable for fleet operators who want a solution allowing their drivers to easily capture key accident information at the roadside and a comprehensive case management function for back-office users.
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Civica NI Ltd
Empower your business to be truly data driven, based on consolidated, trusted information source from multiple operational systems. Our DAMA trained, and certified consultants will provide the foundational components to build a complete, accurate and sharable data asset, delivering enriched insight and analytics to support you transformation.
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Civica UK Limited
Strategy to leverage Microsoft 365’s powerful cloud productivity capabilities to deliver a modern workplace transformation. Whether already underway or starting afresh, our Microsoft 365 strategy and planning service defines your current position and develops an actionable M365 strategy, vision, model, scope and prioritised implementation roadmap for future digital workplace maturity.
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Civica UK Limited
Implement your information, retention and GDPR polices across a range of information assets, using powerful tools within Microsoft 365. Embed effective compliance through user-centric information management practices. Understand, exploit and securely share information for business productivity using M365 technical controls and improved governance and policy measures.
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Civica UK Limited
Our digital strategy service enables your business transformation to maximise its potential to improve operational efficiency, enhance customer experience and drive channel shift. With extensive public-sector experience and expertise in agile, DevOps, cloud, systems integration, mobile, UX and analytics, our digital transformation roadmap will assure delivery of your digital vision.
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Civica UK Limited
Obtain maximum value from your investment in Dynamics 365 (D365), utilising configuration-first principles. Covers PoC to full-scale enterprise implementations (including integration, data migration, testing). Dynamics 365 specialists advise, design, implement and deploy Dynamics 365 in a supported and maintainable fashion (reduced risk), backed by formalised methodologies, standards and best practices.
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Civica NI Ltd
Aligned to GDS Service Manual our Alpha Beta Live Application Delivery Service is an agile, user centred approach to delivering modern, secure, scalable, cloud-first applications. Solving whole problems for users and underpinned by our Digital Services Acceleration Framework (DSF) we rapidly deliver services which delight users.
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Civica UK Limited
We recommend the appropriate strategy, operating model, processes, data and analytics platform architecture and deployment model, people, skills and technology solutions to deliver high-performing data, insight and analytics capabilities at the centre of your digital strategy. Our implementation roadmaps deliver value early and build your analytics capabilities incrementally and cost-effectively.
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Civica UK Limited
Realise business value from analytics investments more quickly by offering users access to curated catalogues of data. We introduce iterative, agile processes, allowing the creation of high-quality analytics datasets from diverse data sources. Merging, enriching and adding metadata to these datasets supports self-service analytics and powers interactive reports and dashboards.
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Civica UK Limited
We assess the technical and practical status of your existing Business Intelligence (BI) and analytics initiatives, and deliver an implementation roadmap for your operating model that supports delivery of business outcomes. We will look at the data you ingest and how it is transformed, stored, protected then prepared for analytics.
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Civica UK Limited
Defines data strategy for optimising information and data assets aligned with business objectives. DAMA or Central Digital & Data Office (CDDO) data maturity assessment (DMA) baselines current capabilities and derives actionable insights. A complementary roadmap synchronises practical steps to improve governance, architecture, literacy, business intelligence, MDM, integration, metadata and quality.
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Delta 4 Services Limited
Revenues & Benefits Processing using our qualified and experienced Revenues & Benefits Officers to manually process any exceptions created by the DigiStaff and to identify areas of Continual Improvement for the automations.
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BetterGov
Cloud Support Services available for Northgate NPS Housing, Civica Cx, Orchard Housing, Implementations, Discovery Audits, Contracts and Procurement, Client-Side Integration & Interfaces, Training and Reporting. We are Cyber Essentials Certified with Prince2, MSP, ITIL, ITQSB Qualified staff.
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MANIFEST SOFTWARE SOLUTIONS LTD
We build sophisticated integration solutions that provide seamless flows of data between any number of systems. The systems can be on-premise or in the cloud. This flexibility allows you to choose the best software for your business. We provide all consultancy, software and on-going support.
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BetterGov
Social Care Cloud services; Corelogic Servelec Mosaic & Frameworki; Liquidlogic Protocol (LCS / LAS) and EYES, ContrOCC / LIFT; Northgate SWIFT, AIS, CCM and Eclipse/PFC including OLM CareFirst; Advanced Careworks Raise and Care Director; TTP SystmOne; Azeus & Provider Portal. Agile, Prince2, MSP, ITIL, ITQSB Qualified staff. BPSS Cleared.
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ASTRAEUS CONSULTING LIMITED
Astraeus are experts in supporting the implementation, integration, configuration and interoperability between core software systems across Social Care, Education, Health, Housing and Asset Management. We deliver a range of services from strategy, business case creation and procurement, through to full systems implementation and integration, including training and post-implementation support.
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InterQuest Group (UK) Ltd
InterQuest is an expert in supporting the implementation, integration, configuration and interoperability between core software systems across Social Care, Education, Health, Housing and Asset Management. We deliver a range of services from strategy, business case creation and procurement, through to full systems implementation and integration, including training and post-implementation support.