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Civica UK Limited
TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.
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Civica UK Limited
Transend Fleet Management gives you a single view of your operations data, helping you proactively minimise vehicle downtime, control running costs and improve safety. TranSend improves fleet management and operational efficiency, from through whole life cost management, workshop/stores management to third-party maintenance providers.
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Civica UK Limited
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.
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Civica UK Limited
Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.
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Civica UK Limited
Digital360 Contact Management is a powerful CRM solution providing digitally assisted service to handle customer contact. Digital360 Contact Management can be deployed on any device, providing council employees with a holistic view of the customer and associated line-of-business systems, enabling customer requests to be efficiently resolved at first-point of contact.
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Civica UK Limited
Modern.Gov is designed to facilitate the committee and decisions management within your organisation.
Alongside core meeting management, Modern.Gov also facilitates paperless meetings, In App Voting/Attendance Management, Report Management/Workflow, Corporate Meeting Calendar, Elected Members Profile pages, Forward Work Programmes and Plans, and a host of democratic and Member related functions.
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Civica UK Limited
The powerful capabilities of MultiVue master data management (MDM) platform can be leveraged as a service to process batches of supplied data and apply a standardised deduplication and data cleansing procedure. MultiVue MDM provides an aggregated and cleansed output dataset that combines data quality and quantity of the processed files.
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Civica UK Limited
MultiVue master data management (MDM) solution is fully embedded within Microsoft Dynamics 365 to provide real-time complete and accurate views of customers in Dynamics 365. With MultiVue MDM this ensures your portal or contact centre is populated faster, with trusted data to better serve your person(s) of interest.
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Civica UK Limited
MultiVue master data management (MDM) solution provides a consolidated view of more reliable information, from across multiple operational systems. With MultiVue MDM this data is provided as a complete, accurate and sharable source to enable both enterprise-wide business intelligence and reliable analytics as well as insight to enhance customer engagement.
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Civica UK Limited
CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews
Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration.
60% UK Fire/Rescue services use CFRMIS.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the processing of Parliamentary Questions (with real-time interaction with the PQ system), the management of Ministerial Correspondence and Treat Official Correspondence (case management).
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.
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Looking Local Limited
MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.
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Looking Local Limited
ScanStation is a combined software, hardware and furniture solution comprising an Android app, a compatible tablet and a robust steel desk-mounted scanning cradle. It allows service users to scan evidence relating to various council transactions and submit this along with identifying metadata. ScanStation can integrate with any back-end system.
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Victoria Forms
Victoria Forms design specialised electronic forms solutions; providing a library of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. Our eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF/XML export, evidence capture, and payment integration.
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GRANICUS-FIRMSTEP LIMITED
Our hosted digital process automation services automate the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files received from the DWP and day-to-day online Council Tax and Business Rates transactions and service requests. We fully integrate with leading R&B application vendors such as Capita and Northgate.
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Govtech Solutions Ltd
Our hosted digital process automation services automate the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files received from the DWP and day-to-day online Council Tax and Business Rates transactions and service requests. We fully integrate with leading R&B application vendors such as Capita and Northgate.
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Arcus Global Limited
Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.