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HSO ENTERPRISE SOLUTIONS LIMITED
Elevate customer service with Microsoft Dynamics 365 Digital Contact Centre. Lace customer interaction with CRM data and use AI-powered tools to deliver personalised experiences across any channel: voice, chat, email, and social media. Reduce call volumes with context-aware AI chatbots able respond to complex queries.
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CAPGEMINI UK PLC
Capgemini provides Cyber Security consultancy, supporting clients through the formal assurance of IT systems, services and related compliance activities determined by Government Departments and Agencies, such as GovAssure. This is important in cloud services environments that depend on heavily integrated, multitenant services, with more security interfaces than traditional on-premises solutions.
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MESH AI LIMITED
Mesh-AI’s Data Quality Assurance Service rapidly improves data accuracy and reliability through a structured process, beginning with discovery and assessment, developing data quality frameworks and tooling focused on automation and data contracts. This transforms data quality from a static state to a measurable, dynamic asset.
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Node4 Ltd
Our Service Request Framework, based on Dynamics 365, offers local authorities and social housing providers a modular, rapid solution for tracking and fulfilling customer service requests. Covering the entire customer journey, it facilitates request initiation through a self-service portal and manages work schedules and fulfilment via Field Service.
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EVOLUTION RECRUITMENT SOLUTIONS LTD
Evolution offer a full range of Information Governance strategy, appraisal and assurance services using our ‘Outcomes’ service model, ensuring you control and optimise your cloud-based data management processes, services and systems to ensure they are secure, effective and fully compliant with national data protection and governance legislation and policies.
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QUALITEST GROUP UK LTD
Qualitest's CRM Testing Services helps customers improve customer relationships by ensuring the CRM application functions flawlessly across all channels. Qualitest supports customers with implementation and upgrade activities. Qualitest has strong experience in SAP, Oracle, Salesforce and MS Dynamics. We focus on guaranteeing the quality and integrity of CRM’s solution.
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BASEEL LTD
Baseel Limited is specialised in providing security architecture design. We can also undertake assessment of the existing cloud environment to ensure security controls are effective and efficient. We can also guide clients on remediation of the security weakness.
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C365Cloud
C365Cloud boasts numerous modules to help organisations with all their statutory compliance needs including but not limited to Fire Safety, Water Hygiene, Asbestos, Gas Safety, Electrical Safety and LOLER.
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ACUBED IT SOLUTIONS LIMITED
During the Discovery phase Acubed.IT will hold a series of design and requirements workshops with the customers team(s) to clarify and capture the requirements in a discovery report.
A High-level design proposal will then be produced which describes the technical options and how the solution meets the requirements.
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EXACTLY TECH LTD
Exactly provides expert support to social housing, property management organisations and repairs and maintenance contractors to design, develop and implement integrated end-to-end digital services between residents and the repairs provider built for Microsoft Dynamics 365. Covers project management, implementation and ongoing support.
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DIGITALXRAID LTD
DigitalXRAID provides industry-leading CREST approved Penetration Testing of infrastructure and Web Applications. DigitalXRAID and its staff are highly accredited and seasoned professionals. We ensure organisations understand the risks vulnerabilities pose and highlight the true business impact if these were exploited.
Visit www.digitalxraid.com for further information.
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Learning Pool
The aim of this collection is to provide an understanding of why people management is such an important skill in the workplace of the future, and to find out about the stream of other resources we’ve put together, and how you should interact with them.
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ARKE LTD
Our Data Analytics and Visualisation service provides you with benefits from available data, by using and displaying data to maximum effect. Our team are experts in identifying what data to capture, what sources to use, then visualising and making sense of it to tell a story and provide actionable insights.
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CHESS ICT LIMITED
SIP Trunking directly provided by Chess. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs).
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RLDatix
Allocate DataHub safely and securely delivers workforce data from Allocate Optima directly to your own BI tool or data warehouse, allowing you to complete analysis, understand your rostering performance, and drive targeted, evidence-based improvement programs across your organisation.
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Ashton Court Group Limited
Through the provision of this service Ashton Court will help you understand whether Microsoft Azure is a good fit with your business needs, and to ensure that your requirements can be met through deployment of your applications to Microsoft Azure.
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MOODY'S ANALYTICS UK LIMITED
Moody’s Analytics Sanctions360 solution helps companies uncover sanctions related risk in their customers, counterparties, and supply chain more efficiently and effectively. It enables companies to conduct deeper investigative research as part of their enhanced due diligence.
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Signicat B.V.
ReadID securely reads and verifies Passports, BRPs, BRCs and other Identity Documents on Smartphones using NFC chip technology. ReadID also orchestrates Facial Verification and for non-chipped documents we provide Optical Verification services.
ReadID is provided as SaaS with a mobile SDK, or a white-label ready-to-use app, or in client-only format.
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Lorien
We provide skilled managed service resources that work to outcome bound deliverables that are agreed by the Buyer. We provide full project lifecycle and ongoing support and change services. We use Agile and more traditional project delivery methodologies to meet the specific requirements of the Buyer and the project.
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Intercity Technology Limited
Intercity’s Disaster Recovery as a Service provides a secure, automated data backup and recovery service. It ensures business continuity with offsite storage, real-time replication, and rapid recovery. Capability to scale resources as needed, reducing downtime, and minimising data loss. Ideal for businesses prioritising disaster preparedness and data protection.
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CGI IT UK LIMITED
CGI has over 45 years’ experience providing HR, Payroll and Consultancy solutions and services servicing hundreds of UK clients. Our UK based team provides a robust, secure, and proven approach to implementation, on-going support and consultancy to the Public Sector. CGI also provides a full suite of Business Processing Services.
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AHLC SOLUTIONS LIMITED
Governance as a Service is an integrated governance platform. An easy and flexible solution for Compliance, Portfolio, Risk, Demand, Resource, Contract, Supplier Workflow and Document Management. NHS Change and Regulatory Governance.
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TTEC CONSULTING (UK) LIMITED
Delivering a high-level design and quantified business case, justifying the investment in new contact centre operation management procedures and processes.
Optimisation activities include:
• Attainment and management of performance targets and service levels
• Workforce management
• Agent acquisition, retention, skills and performance management
• Interaction quality-assurance
• Operational-reporting
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SA GROUP LTD
SA Group provides development, design, delivery and live service management support for High Assurance Services and Systems. We bring our expertise in Cross Domain Interoperability Services and Gateways to deliver systems that connect Partners of Choice and UK Government from OFFICIAL to SECRET.
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SOLUTION PERFORMANCE GROUP LTD
Harmonic offers the capability to improve operational performance of built space, using SPG's unique offering which combines our app and platform.
Data is measured and corroborated from people behaviour, sensors, BEMS/BMS and other integrated technologies. Answering the BIG questions - how to save energy costs, improve engagement and reduce carbon.
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MICHAEL PAGE INTERNATIONAL RECRUITMENT LIMITED
Full review of existing infrastructure environment, analysis of existing and future threats along with clear roadmap for immediate rectification and future improved to infrastructure security.
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TRIPLE VALUE IMPACT LTD
The Fast Track Validation service is a rapid, time-boxed, templatised, but flexible method to validate each of the prioritised opportunities from the Digital Blueprint workshops, providing the details required to make a decision to proceed to implementation.
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MRI SOFTWARE LIMITED
HomeSwapper, a cloud-based mutual exchange solution designed to help tenants find a home swap. Provides tenants with the tools to arrange their own swaps (including MultiSwaps). Reduces void times and costs.
Landlords access a suite of admin and reporting tools in their back-office environment. Agora Insights data warehouse reporting.
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UK IT NETWORKS LTD
AuditWise is a cloud-based quality management / reporting solution developed specifically for contact centres and customer service teams. With optional AI functionality, it is essential for businesses wanting to discover actionable insights into agent performance. It enables you to score and assess customer interactions, quickly highlighting areas of improvement.
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Counterpart
Counterpart Insight is a Work Management Solution that drives business efficiency and process optimisation across teams within any organisation. Counterpart Insight manages strategic initiatives, missions and projects to provide executives with actionable intelligence through key metrics and KPIs.