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SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Six Degrees
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Six Degrees
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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NIXINFINITY - AI LTD
Our programme review service helps organisations evaluate and assess the performance, progress, and effectiveness of your initiatives, we help stakeholders gain insights into the program’s strengths, weaknesses, opportunities, and threats, enabling informed decision making and improvement efforts.
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NIXINFINITY - AI LTD
Seamless migration and management on leading cloud platforms, including AWS, Azure, and Google Cloud. Our expertise optimises costs, improves scalability, and drives innovation. From architecture design to continuous management, ensure your cloud environment aligns with business goals.
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NIXINFINITY - AI LTD
Our Cloud Implementation Service empowers you to leverage the cloud's potential. Our expertise would design, deploy, and optimise your cloud solutions on a platform of your choice. We would seamlessly configure infrastructure and security, migrate your workloads, to ensure a cost-effective and sustainable cloud experience.
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NIXINFINITY - AI LTD
Based on UK’s Technical Authority on cyber security and represents an industry framework of essential services under Network and Information regulations including CNI sectors. Adoption of CAF ensures resilience and risks are supported by a consistent standard for insights and targeted remediations.
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NIXINFINITY - AI LTD
Unleash the power of cloud analytics, while migrating seamlessly, with our expertise. We would review your analytical tools & databases, plan your cloud move, and ensure smooth migration, maximising data value and optimising efficiency. This service will bring the benefits of cloud processing and cloud suite tools.
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NIXINFINITY - AI LTD
Our Application Lifestyle Service cuts through the chaos of taming app complexity and empowers your business and IT with shared visibility, simplified language, and data-driven insights. We translate app landscapes into clear, business-friendly language, fostering collaboration and informed decision-making, helping to streamline processes and maximise the value of your applications.
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NIXINFINITY - AI LTD
Unlock your business's future with Predictive Analytics solutions, combining historical data and machine learning to forecast trends accurately. Mitigate risks, seize opportunities, and make data-driven decisions. Leveraging Python, R, TensorFlow, and DataRobot, transform data into a strategic asset for proactive strategies and competitive advantage.
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NIXINFINITY - AI LTD
IT projects and programmes often run into issues. Our service will help you understand what the underlying root causes of your programme or project issues are and work with you to take the necessary steps to get your programmes and projects back on track.
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NIXINFINITY - AI LTD
Understanding data flows is key for the effective design of your business processes and enables you to maximise the benefits from your data assets. How your data maps to entities (people etc) and how that data flows through your organisation (processes and systems) are mapped as part of this service.
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NIXINFINITY - AI LTD
We offer a modular suite of Digital Services to empower you to achieve your digital aspirations. Our team takes your vision and would guide you to identify the opportunity and potential solutions, from concept to reality. Break down your project into manageable phases, starting with our expert-led Agile Discovery phase.
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NIXINFINITY - AI LTD
Migrate seamlessly to the cloud with our experts, with our cloud migration service, that will guide and support the end-to-end migration to any cloud platform, making it a smooth and transformative journey. Cloud migration can unlock a world of agility, scalability, and cost-effectiveness for your business.
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NIXINFINITY - AI LTD
We bridge the gap between vision and action. Our business strategy service empowers you to define, refine, and execute strategies aligned with your goals. We leverage best practices, analysis, and technology insights to help you navigate the cloud, digital, and data landscape, ensuring your strategy drives sustainable success.
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NIXINFINITY - AI LTD
Our Portfolio Management Service provides experienced portfolio / PMO consultancy to support the management of projects and programmes. We identify, prioritise, manage, and control projects/programmes to achieve strategic business objectives. We can incorporate review, design and mobilisation of portfolio management governance processes and procedures.
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NIXINFINITY - AI LTD
Our Service provides review and gateway services to ensure any IT, digital, Cloud or transformation project is in line with where it should be. An independent assessment includes how a project is progressing and ensures it achieves the defined objectives, taking into account people, systems, controls and inspections.
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NIXINFINITY - AI LTD
Implementing cloud-based Digital Services requires a change to the way you approach technology and the way your organisation is set-up to adopt new Digital thinking. Our readiness review will help you understand how well your organisation is set-up to deliver digital services and recommend the changes you need to make.
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AI TECHNOLOGIES LIMITED
management of cloud infrastructures based on vendors or proprietary hardware and software including specialised cybersecurity vendors (Darktrace, SPlunk, logrythm etc.) and generalists (AWS, Azure, IBM, Gcloud etc.)
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NIXINFINITY - AI LTD
Getting the most information and results from your data can be challenging. Our expert-led Analytics and BI service transforms raw information into actionable insights. We leverage cutting-edge tools and proven methodologies to uncover hidden trends, optimise performance, and drive data-driven decision-making across your organisation.
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NIXINFINITY - AI LTD
We provide top-tier implementation and support services in consent-driven media management platform solutions tailored to private member communities. Our goal is to deliver accessible, enterprise-wide solutions that seamlessly integrate secure, real-time media management, consent management, analytics, and publishing capabilities.