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Sandyx
AnyCAL is an intelligent appointment booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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Simpleview
Simpleview provides destination marketing solutions including business listings, website design/development, Content Management System, digital marketing, CRM, booking, reporting, insights and analytics, SEO, consulting, and training to optimise marketing strategies.
These services empower destination and place marketing organisations to support the tourism economy by attracting visitors, investment, conferences, and events.
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Digital Modus Ltd
Gomeddo provides a Salesforce native scheduling platform to deliver availability across any number of complex data sets, including Rooms, Locations, Assets, Equipment, Transport and workforce planning down to individual skill management.
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Plan Alpha Systems Limited
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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Ceox
Ceox’s Tribunal & Appeals Management solution offers a modular Case Management solution built upon Microsoft Dynamics 365 with innovative features that enable organisations to administer hearings, tribunals, courts and appeals effectively and efficiently. The service gives organisations a platform to streamline processes, improve customer service and increase productivity.
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EnableIT Technologies Ltd
enable.services, a globally acclaimed software specialist, offers a SugarCRM-powered membership management system, centralising customer data for streamlined operations. This hub fuels business growth through automation, collaboration, and insightful reporting. With flexible customisation, it delivers a bespoke membership management solution meeting precise business needs, ensuring success and efficiency.
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Time to Spare
Plinth supports organisations who deliver programmes in partnership with other organisations, such as Holiday Activities and Food Programmes, Community Grant programmes, Short Breaks, Family Hubs, Youth Programmes and many others. Using the latest technology including Artificial Intelligence (AI), we help you to gather insights and meet all reporting requirements.
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Syrenis Ltd
SMART, a secure cloud stakeholder management system for classifying and communicating with stakeholders (GDPR Compliant); classify using tags, map and track change in stakeholders’ attitudes, use dynamic web forms, automate responses, use broadcast email/SMS facilities, create engagement programmes, plus secure document collaboration, social-media management and full virtual press office module.
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Abavus.co.uk
Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Format14CRM Limited
Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.
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Mortar
Hoop'd is a modular, cloud-based software framework delivering tailored user-led design solutions for services. Our modules support service user engagement, triage, accreditation and eligibility and provide intelligence to officers in the management of users, data and the improvement of service outcomes.
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BE-SAFE TECHNOLOGIES LTD
Software that allows any company to manage, maintain, and accredit their contractors AND their site visits all in one place.
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Phoenix Software Ltd
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.
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NTT DATA Business Solutions (UK) Limited
SAP Sales & Service Cloud enhance customer relationships by providing a 360-degree view and unifying customer interactions across sales and service channels. Automation and intelligent recommendations in both systems help focus on customer needs and improve service efficiency and resolution.
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Phoenix Software Ltd
Field Service Contractor allows expansion to non-employees by providing essential work order management functionality, making it easier to scale service operations to meet demand.
Field Service Contractor is licensed per user and includes the latest version of Field Service Mobile.
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Phoenix Software Ltd
Dynamics 365 Field Service streamlines operations enabling technicians to view schedules, manage work orders, and track assets, leveraging tight integration between Dynamics 365 for Customer Service capabilities. Enable real-time collaboration between technicians and remote experts via video calling by offer step-by-step instructions for tasks, enhancing efficiency and knowledge sharing.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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Phoenix Software Ltd
Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management.
Customer Service Professional provides basic resources for customer service agents.
Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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NTT DATA Business Solutions (UK) Limited
SAP Service-Cloud enhances customer service efficiency by consolidating contacts from various channels into one solution, ensuring uniform service across all channels. The agent desktop provides a unified customer view, facilitating first-contact resolution. It also features efficient ticket and case management, with intelligent technologies automating ticket categorisation and providing support recommendation
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4 Roads Ltd
This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.
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AWTG LIMITED
Our iYouth Web and Mobile App helps 3rd sector groups to operate grass roots activities such as youth clubs, sports clubs and digital inclusion schemes. iYouth enables enrolment and registration, safeguarding, information sharing, events management, group communication, messaging and alerts, e-payments and administration. It supports commissioners and enables social cohesion.
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NTT DATA Business Solutions (UK) Limited
SAP Sales Cloud empowers companies to provide outstanding sales experiences by accessing a 360-degree view of a customer and their interactions. By simplifying and automating key sales processes and providing sellers with intelligent recommendations, sales teams are able to focus more on customer interaction and cultivating lasting relationships.
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Netpremacy Limited
The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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MAKE TIME COUNT TODAY LTD
User centric Case Management solution developed around the question "how can we help".
Puts users at the centre of their journey.
For companies to manage their:
- End users
- Staff Member
- Projects and interventions that they organise
Enables multi-agency collaboration delivering positive change for your users.