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MMG Mobile Marketing Group
MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.
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Node4 Ltd
Webex Contact Centre (WxCC) revolutionises customer service with a comprehensive, cloud-based platform, offering omnichannel support, intelligent routing, and real-time analytics. Designed for flexibility and scalability, it empowers agents with tools to deliver personalised customer experiences, while providing managers with insights to optimise performance and operational efficiency.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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DAVIES GROUP LIMITED
The Senior Managers and Certification Regime proposition is a SaaS (software-as-a-service) product delivering flexible workflow, record keeping and management information to support adherence to the regimes within Financial Services for large and small firms.
A multi-tenanted Single Page application hosted on a scalable and secure private cloud based Environment.
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FormusPro
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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ANS GROUP LIMITED
The Envisioning phases intention to create scenarios that serve as the blueprint for future steps in the process. Envisioning workshop facilitators use design thinking concepts, assisting business decision makers establishing primary goals for the project using an approach that encourages them to think beyond simply making existing processes more efficient.
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IMPERIAL CIVIL ENFORCEMENT SOLUTIONS LIMITED
PermitSmarti allows customers an innovative way to apply for and procure their parking permits. PermitSmarti enables clients to manage
every aspect of their permits using a web portal. The Imperial Civil Enforcement Solutions system is designed to simplify the permit application and management process and to improve accessibility and efficiency.
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ACUBED IT SOLUTIONS LIMITED
Dynamics365 solution provides a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management and customer service. Designed for public sector organisations, rapid to implement and can provide connectivity and integration with third party applications.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. HR / Shared Services improvement are central use-cases of Pega.
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Symplicity Corporation
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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ORCUMA LTD
Our Police Divert Case Management Software is tailored to support the Divert or Diversion schemes implemented by Police Forces. The aim is to divert low-level offenders away from the criminal justice system and into appropriate support services, such as education, employment, and rehabilitation programs.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Liaison Financial Services Limited
Liaison Task Management is digital platform on which health and care staff can log, share and coordinate daily care tasks in real-time. Interactive dashboards allow teams to coordinate care more effectively in hospitals; support patient initiated follow-up (PIFU); and enable the successful delivery of the NHS elective recovery plan.
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VIRGIN MEDIA BUSINESS LIMITED
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Commerce Cloud is a proven e-commerce portfolio built mainly for large enterprises with advanced B2B, B2C, and B2B2C use-cases. Customise the solution to meet your needs and manage complex catalogues, products, and configurations for creating exceptional, hyper-personalised omnichannel experiences. The solution also comes with powerful, comprehensive B2B e-commerce capabilities.
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COHESIVE UK GROUP LIMITED
Maximo for Aviation is a specialised solution for aviation companies, enabling efficient scheduling and management of aircraft maintenance.
underpinned by Cohesive's robust, integrated lifecycle workflow processes. We combine Maximo, our industry expertise across asset/performance management with a class-leading hosting service to improve efficiency and effectiveness of aircraft maintenance activities.
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JustPark
JustPark On-Demand brings cutting-edge technology to your parking infrastructure (on-street or off). Offering seamless Pay on Arrival or Pay on Exit options through our user-friendly app, it ensures a smooth parking experience for your customers. Additionally, our app facilitates easy extensions, further streamlining the payment process and improving customer satisfaction.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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EBO.AI (UK) LTD
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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PURE IP LIMITED
Fully managed enterprise voice service delivered 'as a service' for integration with various 3rd-party Call and Contact Centre applications to provide a seamless and consolidated telephony service for the entire business. Secure, resilient, reliable SIP service. Contact Centre applications can be also be recommended or supplied.
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CDW LIMITED
Cloud Enterprise Mobility + Security. Licensing suite includes Azure Active Directory Premium P2, Windows Server CAL, Microsoft Intune, Azure Information Protection Premium P2, Microsoft Advanced Threat Analytics and Microsoft Cloud App Security
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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SmartSurvey Limited
Enhance your product and service offerings with our Customer Feedback Platform, designed to gather, analyse, and implement customer insights effectively. This platform aids in transforming customer feedback into actionable strategies that improve user experience and outcomes.
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SPINDOGS LTD
Kentico for mobile optimised, accessible website development. Spindogs' Kentic CMS platform provides bespoke templates for content editors. GDPR compliant Kentico CMS forms and tagging are out-of-the-box. Kentico CMS offers version control, integrations, SSO, and multilingualism. Kentico content management system is a licensed product, user friendly, and fully customisable.
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S&P GLOBAL LIMITED
Supplier Risk Indicator spans multiple risk dimensions for vendors and translates these complex factors into a single risk indicator on a 100-point scale that can be compared against a benchmark or with peers, explored in detailed reports, and used to make informed decisions about which counterparties to do business with.