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4092 results found

4092 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Ezyasset - Asset mapping & management system

    RA Information Systems

    A single platform designed to effectively manage any open space, park, street or landscape assets, grounds maintenance and equipment from inspection and risk identification, through to maintenance, budgeting, processing enquiries and reporting. https://ra-is.co.uk/asset-mapping-and-management-system/

  • OpenText Info Archive

    KONICA MINOLTA BUSINESS SOLUTIONS (UK) LIMITED

    InfoArchive is an enterprise archiving platform to secure and leverage application data (structured and unstructured). It enables legacy application retirement and decommissioning; optimisation of production environments; application data integration and re-use to support new users, cloud applications and analytics. Retention and compliance through easily accessible unified archive with reduced TCO.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Entry-Level)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Delaware - Microsoft Dynamics 365 Customer Service

    DELAWARE DIGITAL LLP

    Delaware specialise in the design, implementation, and support of Microsoft Dynamics 365 Customer Service. Leveraging the power of Dynamics 365, organisations can effectively manage case loads, automatically route case to agents, utilise GenAI powered responses to reduce time and cost to serve and deliver higher quality service to citizens.

  • On Wellbeing

    ASPIRE SOFTWARE SYSTEMS LIMITED

    On Wellbeing is a corporate skills-based digital health app that removes barriers to support, is accessible, inclusive, wide-reaching and cost-effective. It offers 3 engaging scaffolded digital spaces to help individuals and organisations thrive and support organisations to implement sustainable wellbeing strategies: 'My Toolbox, 'My Space' and 'My Community'.

  • Microsoft Power Automate

    VE3 GLOBAL LTD

    Power Automate democratizes intelligent automation by empowering everyone, from end users to experts at the forefront of technology, to seamlessly build secure, automated solutions that combine robotic process automation (RPA) and digital process automation (DPA) into a single cloud-based solution.

  • LinkedIn Learning Solutions

    LinkedIn Ireland Unlimited Company

    LinkedIn Learning is an online educational platform that helps you discover and develop business, technology-related, and creative skills through expert-led course videos. LinkedIn Learning offers a vast content library, as well as learning and development tools and support.

  • C365Cloud Asbestos Management Software for Housing

    C365Cloud

    C365Cloud can help housing providers to complete asbestos surveys and reviews, through bespoke mobile forms, and automated data extraction from supplier PDF certificates, ensuring one central point of control for your asbestos compliance. The solution supports interactive floor plans highlighting exactly where asbestos is within a property.

  • Digital Engineering/Application Management Services

    Espire Infolabs Limited

    Espire offers Digital Experience/ AMS catering to development of bespoke enterprise apps using Java , .Net,PHP, Oracle (Forms, Apex) , Angular, React, JavaScript, SQL DBA, Azure/AWS cloud computing and Force.com. We have competency in consulting, Business Analysis, designing, datamining/warehousing, service automation, developing/implementation,testing (manual and Automated), monitoring and providing managed services.

  • Abavus - Highways and Street Lighting

    ABAVUS LIMITED

    Our Highways and Street Lighting defect and inspection management capability enables local authorities to fully manage their roads and street light assets digitally. Includes end-to-end mobile task management. Assets can be uploaded in bulk or individually for use in transactions and mobile inspections or observations.

  • Pest Control Booking Platform

    ROCKTIME LIMITED

    Rocktime's verso™ Pest Control Booking Software can be used as a stand alone system or fully integrated to support citizens booking appointments and paying for pest control, tailored to mirror and improve local authority internal processes with intelligent workflows.

  • Public sector surveys

    BOOMERANG I-COMMS LTD

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Experian Identity Checking with Identity Authenticate

    EXPERIAN LIMITED

    A channel agnostic identity checking solution, which takes the details input and matches to the Experian UK bureau, using a number of data points such as Forename/Surname, Address and Date of Birth to confirm the strength and existence of an individual’s identity. Checks can also be made to provide contra-indicators

  • SMS for Public Sector copy

    Commify UK Limited trading as VOODOO and Esendex

    Send messages through our SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, you can keep customers informed of changes to terms, new appointments, reminders and general information. Control conversations through the easy to use Esendex SMS portal or via your CRM using API.

  • Public sector helpdesk solution

    BOOMERANG I-COMMS LTD

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SMART: AI Contact Centre -Standard

    ICS.AI LTD

    Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.

  • WSO2

    Mitra Innovation

    As a WSO2 Platinum Partner, Mitra has spent well over a decade helping clients deliver integration, API management and IAM projects. We specialize in Open Banking (OB), Insurance, Financial Services, Healthcare and Telecommunications, and have applied WSO2 technology to the business problems and opportunities of our clients in 20+ countries.

  • Flexible & User-Friendly Newsletter Management Service

    PANLOGIC LIMITED

    eNewsletter service User administration of newsletter creation Newsletter templates (‘standard’, ‘promotional’) Newsletter publishing CRM ingest (nightly/hourly) CRM/site registered users merge Mailing list preview/editing Previewing, confirmation and send-out (via email templates) Auto-publishing to site (via web templates) Auto-publishing to relevant place in information architecture Analytics, statistics & tracking (bounce/open rates, click-throughs)

  • Power Platform and Microsoft Dynamics 365 for Local Government

    ANS GROUP LIMITED

    ANS’ Power Platform and Dynamics 365 for Local Government implementation service enables local authorities to consolidate legacy systems to reduce complexity and cost, whilst delivering digital transformation across the authority. Enabling them to reinvent service delivery and serve their citizens, customers, stakeholders through creating interactions amongst people, data and processes.

  • SmartSurvey - CX Platform

    SmartSurvey Limited

    Our Customer Experience Platform empowers organisations to elevate their customer service by providing sophisticated tools for feedback collection, deep analytics, and actionable insights. Designed to enhance interactions and satisfaction, it seamlessly integrates data across various touchpoints, offering a holistic view of the customer journey and enabling strategic improvements.

  • YUDU Sentinel

    YUDU Sentinel

    Keep vital business communications running in a crisis, when all other systems fail. Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.

  • Unicard Smart Ticketing Service

    UNICARD LIMITED

    Solution for commercial travel scheme management and ENCTS concessionary travel scheme management with smart ticketing. Includes a cloud-based Customer Management System (CMS), ITSO HOPS, cEMV Ticketing, AMS and Part11 Fulfilment, Customer Portal and App, Reporting, and Support. Delivered as a new cEMV deployment, HOPS deployment, HOPS migration, or HOPS integration.

  • Powered by Neo: Housing Damp & Mould Case Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's Housing Damp & Mould Case Management system offers a comprehensive solution for addressing damp and mould issues in housing properties. It enables efficient tracking, assessment, and resolution of damp and mould incidents to ensure the health and safety of residents.

  • Liberata Unified Assessments

    LIBERATA UK LIMITED

    The Unified Assessment service is designed to provide a end to end transactional processing across multiple service lines on a apply once, assess multiple awards basis.

  • ServiceNow Software License

    BRIGHT CONSULTING SERVICES LIMITED

    ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.

  • NICE Robotic Process Automation (RPA)

    NICE SYSTEMS UK LIMITED

    NICE offers a full Advanced Process Automation (APA) platform. It delivers unattended Robotic Process Automation (RPA) and attended real-time employee assistance. The NICE Employee Virtual Attendant (NEVA) provides desktop guidance, compliance and automation in real-time, and NEVA Discover provides task mining, process mining & desktop analytics.

  • SaaS & PaaS

    DBAAS LTD

    We specialize in delivering SaaS solutions, which provide users with access to software applications online without requiring installation or maintenance. Using our PaaS offerings, developers can easily build, deploy, and manage applications efficiently, accelerating development cycles and fostering innovation.

  • Bespoke Software Development

    CREALIS LABS LTD

    Crealis Labs is a digital technology firm producing advanced software systems, throughout their whole lifecycle: planning, analysis, development, deployment and maintenance. Whether you need to upgrade your outdated systems, integrate your data sources, combine your software solutions, connect your applications, or build bespoke solutions, we deliver smarter & faster solutions.

  • Appointment management solution

    BOOMERANG I-COMMS LTD

    An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Puzzel Case Management

    Puzzel Limited

    Puzzel Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.