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4073 results found

4073 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • SAP Build Apps

    SAP UK Ltd

    SAP Build Apps is a low-code development platform to create apps for Web and native mobile use. Business users can confidently build enterprise-grade apps that work seamlessly across all operating systems. Professional developers will reduce coding effort in creation of complex data models and business logic enjoying significant productivity boost.

  • Powered by Neo: Welcome Visit Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Welcome Visit Management solution simplifies the process of greeting residents to temporary housing. By automating scheduling and documentation, it ensures a smooth transition for residents. This efficient case management system fosters better communication, addresses immediate needs, and enhances overall resident satisfaction, creating a positive housing experience.

  • NECS Appointment Booking System

    North of England Commissioning Support Unit

    This adaptable web-based system enables patients to schedule appointments for various commissioned tests, including Covid antigen/antibody tests, flu vaccinations, and other public health-related vaccination programs.

  • 8x8 XCaaS Experience Communications as a Service

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Inoapps Customer Billing Management

    INOAPPS LIMITED

    Inoapps Customer Billing Cloud integrates with Oracle Cloud Enterprise Resource Planning (ERP) to deliver an end-to-end business process in a fully integrated solution that helps you keep track of every aspect of your customer billing lifecycle.

  • MLOps Accelerator

    ANS GROUP LIMITED

    MLOps practices are important to assist customers in improving the quality and consistency of their machine learning solutions. ANS' Accelerator will enable customers to unlock the potential of their machine learning projects, allowing them to streamline workflows, boost collaboration and accelerate development cycles to maximise the impact of data-driven initiatives.

  • Incident alerts

    Boomalert Ltd

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • 8x8 Contact Centre as a Service (CCaaS)

    Six Degrees

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Foglight (All products)

    Sandhill Consultants Ltd

    Proactively monitor the health and performance of all your database platforms with a robust database monitoring tool. With Foglight for Databases, DBAs gain unprecedented visibility across their database platforms. From one simple-to-use console, they can quickly diagnose and resolve emerging issues to prevent business interruption.

  • Bullet Brava: AI Chat Assistant for Social Care

    Bullet Web Development

    A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and ‘have a conversation with’ social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).

  • Glympse

    EXACTLY TECH LTD

    Glympse provides a real-time location sharing platform that enhances transparency and coordination for businesses and consumers alike. Its mobile service offers robust tracking solutions, enabling efficient operations, improved customer satisfaction, and enhanced safety through seamless communication and location monitoring across various industries.

  • The Curve - Cloud Software Services

    THE CURVE CONSULTING SERVICES LIMITED

    Our software development service delivers high-quality, customer-focused solutions across all sectors & technologies. The Curve can help with actually writing code in all current technologies, but we can also help to create the right environment to make you more effective in the medium and long term.

  • IFRcheck+ Module

    North of England Commissioning Support Unit

    The IFRcheck+ is a web based system that provides a mechanism for managing IFR applications, for all users involved (across organisations within the health care system).

  • AI-Driven Object Recognition and Classification System

    DATASUMI LTD

    Our advanced AI service is designed to transform your work processes. Our skilled team of AI experts utilises groundbreaking technology and extensive datasets to provide outstanding object recognition and classification solutions. Our customised offerings allow you to streamline object identification tasks and boost productivity.

  • Abavus - Licensing

    Abavus.co.uk

    Our Licensing module enables councils to manage all licence-based services provided by the authority within one dedicated platform. Citizens can apply through the platform for specific licences and the council can manage the complete lifecycle of the application (approval, rejection, renewal, etc).

  • Jadu Creative by NEC

    NEC SOFTWARE SOLUTIONS UK LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to NEC services. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites on all devices. Includes rich toolset of APIs and extension points for developers.

  • Anti Social Behaviour (ASB) incident reporting case management software

    Orcuma Ltd

    Designed to support organisations and agencies in effectively managing incidents of anti-social behaviour (ASB), community triggers, ASB case reviews and immediate justice initiatives. With a focus on prompt intervention, collaboration, and data-driven decision-making, our software enables practitioners to address ASB incidents swiftly and efficiently, promoting safer and more harmonious communities.

  • Pegasystems Cloud Software - Productivity Improvement

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Productivity improvement is a key use of the platform.

  • Zendesk Marketplace via Netpremacy

    Netpremacy Limited

    The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Microsoft Dynamics 365 Services

    AKITA SYSTEMS LIMITED

    Consultancy, development, and support services for Microsoft Dynamics 365 CRM solutions. Our expertise covers Dynamics 365 Sales, Customer Insights, Field Service, Customer Service and Project Operations.

  • Interactive Voice Response IVR

    TEMPLE INTERACTIVE MEDIA LIMITED

    Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

  • Pegasystems Cloud Software - Collections / Debt Management

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Collections / Debt Management are central use cases of Pega.

  • Ideagen Quality Management Professional (formerly Q-Pulse)

    IDEAGEN TECHNOLOGY LIMITED

    Quality assurance solutions that automates and streamlines your quality processes to achieve compliance with regulations, standards and identify risks and opportunities. Key areas include secure document management, internal audit management, supplier management, customer management, incident management, corrective actions, ISO compliance, training and competence, asset and equipment management and software validation.

  • Web Chat / Live Chat - Click4Assistance UK Provider

    Click4Assistance Limited

    A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.

  • IBM Watsonx Generative AI licenses, support and associated solutions

    Agile Business Process UK, LIMITED

    Watsonx is a set of AI solutions, whether customer AI or off-the-shelf AI, designed to help you scale and accelerate the impact of AI. Watson X is an AI and data platform with Gen AI and a set of AI assistants, helping with the proliferation of AI.

  • GovBook | Family Hubs Booking Service

    BOOKINGLAB LIMITED

    We've developed a market-leading Family Hubs Booking System. This all-in-one family hubs booking system enables you to manage registrations, bookings, communications, payments, providers, and reporting for any family hubs service in a single admin view. The system also automates/streamlines booking-related admin processes, delivers end-to-end self-service, enhances reporting, and generates savings.

  • Salesforce Lightning Experience Cloud

    SOFTCAT PLC

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14

  • Powered by Neo: Household Changes Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's Household Changes Management solution facilitates efficient handling of household changes in the housing sector. Our case management system streamlines the reporting, tracking, and resolution of household change requests, ensuring timely responses and effective management of tenant transitions and property updates.

  • Powered by Neo: Section 20 Consultation Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Section 20 Consultation Management Solution facilitates housing providers in efficiently conducting consultation processes mandated by Section 20 regulations. With intuitive tools for notification, engagement tracking, and documentation management, it ensures compliance while fostering transparency and stakeholder participation.

  • AI Enabled Automation Platforms and Software

    ERNST & YOUNG LLP

    Technology-enabled transformation for Government; offering automation software licence resale as well as end-to-end AI enabled automation implementation services. Merging Artificial Intelligence (AI), generative AI, Robotic Process Automation (RPA) and advanced analytics to accelerate complex business processes and make human-like decisions.