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4092 results found

4092 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Novoville Shared Repairs Management Platform (SRM)

    Novoville Ltd

    Novoville’s Shared Repairs Management Platform (SRM) is an out-of-the-box solution to integrate the local market for building maintenance and repairs, and streamline the process for achieving repairs in buildings where mixed ownership makes collaboration difficult.A "mobile-first" approach, fully customisable to address different needs. Awarded by the Scottish Government.

  • Secure Content and File Delivery and Storage Web Platform

    ROCKTIME LIMITED

    Rocktime provides private login access to secure content and files as a cloud platform. A secure and scalable service which can be deployed to the Cloud using intuitive and powerful out of the box functions to support administration. For use by both public and private restricted websites.

  • Bramble Hub Bluestar Software - Corvus Integrated Services Platform

    BRAMBLE HUB LIMITED

    Provides a platform for a range of applications combined with a data integration capability exploiting an underlying organisation wide knowledge repository. Deployed as either a departmental, or enterprise level configuration depending upon the scale of the customer implementation required.

  • International Messaging

    BOOMERANG I-COMMS LTD

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • CDW Microsoft Entra ID governance

    CDW LIMITED

    Microsoft Entra ID Governance is an identity governance solution that enhances productivity, strengthens security, and facilitates compliance. It automates identity and access lifecycle management, provides visibility, and allows delegation to business groups. Key features include identity lifecycle management, access governance, and secure privileged access for administration.

  • Maximo Application Suite (MAS) - ESA

    COHESIVE UK GROUP LIMITED

    Maximo Application Suite (MAS) provides Enterprise Asset Management (EAM) using IBM Maximo, underpinned by Cohesive's robust, integrated lifecycle workflow processes. We combine Maximo, our industry expertise across asset/performance management in all sectors with a class-leading hosting service to improve efficiency and effectiveness of maintenance and facilities management operations.

  • Bullet Brava: AI Chat Assistant for Information Navigation

    Bullet Web Development

    A chat assistant, harnessing the power of artificial Intelligence (AI) to help people navigate complex information (e.g. council services). Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered assistant.

  • Abavus - Know My Bin Day

    ABAVUS LIMITED

    This component enables customers to look up their subscribed refuse collection services (domestic, trade, etc). This includes the loading of cleansed and completed round collection data supplied by your authority, as well as our mobile app plugin and browser portal plugin.

  • 8x8 Contact Centre X-Series

    OPUS BUSINESS SYSTEMS LIMITED

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • AI Powered Email Automation

    ARDANIS TECHNOLOGIES LIMITED

    Aileen is an AI-powered solution that transforms contact centre efficiency. It automates email handling, integrates with existing systems, and delivers personalized responses. Aileen delivers immediate operational savings and an average FCR improvement of 19%.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • C365Cloud Legionella Safety Software

    C365Cloud

    Our solution assists with management of your water logbooks and legionella risk assessments covering an array of checks equipped with live updates. Our system provides legally defensible evidence as water logbooks are regularly updated and enables a quality control checks and specific work orders.

  • Nintex Automation (prev K2 Five)

    NINTEX UK LIMITED

    The Nintex Automation process automation platform helps you rapidly build, execute, and maintain business process applications without writing any code. This makes it possible to deliver integrated, mission-critical process automation and case management at scale, as well as lightweight departmental workflows. Nintex Automation is deployable into Private Cloud.

  • Microsoft Dynamics 365 For Customer Service

    CANTARUS CRM LIMITED

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • Five9 Intelligent CX Platform

    BRITANNIC TECHNOLOGIES LIMITED

    The Five9 Cloud Contact Centre provides a comprehensive suite of services for in and outbound customer service and support, to help you make more customer connections. With a full omni-channel suite of services. Britannic augment the service offering with additional omni-channel capabilities.

  • Digital Place for Local Public Services

    PLACECUBE LIMITED

    Your integrated platform for making and re-using websites and digital services. Reuse cubes co-developed with Councils, create new services using Placecube’s low-code UX, form, data and process building tools, or build full-code apps/microservices that interact with the embedded Liferay DXP. Cloud-based, open-source and fully scalable to accelerate your digital transformation

  • Trustmarque Microsoft Dynamics 365 Product Set

    TRUSTMARQUE SOLUTIONS LIMITED

    The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Partner (7 Designations). Our subscription plans offer cost effective options providing ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.

  • PACO Connect

    Blinx Healthcare

    PACO Connect extends PACO GP functionalities to support healthcare delivery at scale, empowering Primary Care Networks, Federations, or ICBs to operate efficiently and distribute demand across resources. Cross-organizational appointment booking and consultations streamline patient journeys and enhance collaboration.

  • Efecte Cloud Based Service Management

    Matrix42 Sweden AB

    Efecte offers a comprehensive suite of cloud-based solutions, including IT and Enterprise Service Management (ITSM & ESM), Identity and Access Management (IAM), and Conversational IT. With our innovative and scalable solutions, organizations can streamline operations, enhance productivity, and achieve digital transformation goals.

  • SAP Build Apps

    SAP (UK) LIMITED

    SAP Build Apps is a low-code development platform to create apps for Web and native mobile use. Business users can confidently build enterprise-grade apps that work seamlessly across all operating systems. Professional developers will reduce coding effort in creation of complex data models and business logic enjoying significant productivity boost.

  • Powered by Neo: Welcome Visit Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Welcome Visit Management solution simplifies the process of greeting residents to temporary housing. By automating scheduling and documentation, it ensures a smooth transition for residents. This efficient case management system fosters better communication, addresses immediate needs, and enhances overall resident satisfaction, creating a positive housing experience.

  • NECS Appointment Booking System

    North of England Commissioning Support Unit

    This adaptable web-based system enables patients to schedule appointments for various commissioned tests, including Covid antigen/antibody tests, flu vaccinations, and other public health-related vaccination programs.

  • 8x8 XCaaS Experience Communications as a Service

    Digital Space Managed Services Ltd

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Inoapps Customer Billing Management

    INOAPPS LIMITED

    Inoapps Customer Billing Cloud integrates with Oracle Cloud Enterprise Resource Planning (ERP) to deliver an end-to-end business process in a fully integrated solution that helps you keep track of every aspect of your customer billing lifecycle.

  • MLOps Accelerator

    ANS GROUP LIMITED

    MLOps practices are important to assist customers in improving the quality and consistency of their machine learning solutions. ANS' Accelerator will enable customers to unlock the potential of their machine learning projects, allowing them to streamline workflows, boost collaboration and accelerate development cycles to maximise the impact of data-driven initiatives.

  • Incident alerts

    Boomalert Ltd

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • 8x8 Contact Centre as a Service (CCaaS)

    Six Degrees

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Foglight (All products)

    Sandhill Consultants Limited

    Proactively monitor the health and performance of all your database platforms with a robust database monitoring tool. With Foglight for Databases, DBAs gain unprecedented visibility across their database platforms. From one simple-to-use console, they can quickly diagnose and resolve emerging issues to prevent business interruption.

  • Bullet Brava: AI Chat Assistant for Social Care

    Bullet Web Development

    A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and ‘have a conversation with’ social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).

  • Glympse

    EXACTLY TECH LTD

    Glympse provides a real-time location sharing platform that enhances transparency and coordination for businesses and consumers alike. Its mobile service offers robust tracking solutions, enabling efficient operations, improved customer satisfaction, and enhanced safety through seamless communication and location monitoring across various industries.