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692 results found

692 results found in Lot 2: Cloud software in the category Feedback and reviews management

  • Neo Technology Conversational AI Chatbot Tool

    NEO TECHNOLOGY LIMITED

    Neo Technology's Conversational AI Chatbot Tool enhances websites by engaging with users before human intervention. Intelligent and multilingual, it guides users through a series of questions to provide relevant information. If needed, it seamlessly transfers control to human agents for further assistance.

  • Artificial Intelligence for Forms Processing

    Brightwire

    Brightwire's Artificial Intelligence based forms processing engines allows PDFs, emails and other documents to have data extracted easily and pushed automatically into other systems.

  • Patient Care Management and Digital Record of Care

    Brightwire

    Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.

  • Microsoft Dynamics365 CRM Cloud Advisory Services with Cloud Implementation/Testing/Roll out/Support

    Infosys Limited

    Infosys’ Microsoft Dynamics 365 CRM services: End-to-end services for cloud readiness assessment, fit-gap analysis, integration, and optimisation services for Microsoft D365 cloud implementation. We implement all the modules of D365 CRM, including Sales, Customer Insights, Customer Service, Field Service and Project Operations. We also provide warranty/hyper care post go-live.

  • CustomerConnections CRM

    WELLTIME LIMITED

    CustomerConnections CRM system provides communication and Customer relationship management platform for service providers and customers. Features include Advanced Feedback, Friends and Family Test (FFT), customer education, e-Complaints, Google Reviews, NHS Choices and Facebook reviews, Customer Information Completer, Marketing Consent Management.

  • U Refer Patient Self Referral Web Portal

    ALLIED HEALTH PROFESSIONALS SUFFOLK CIC

    U Refer is a software package used to manage patient self referral to services in healthcare. Using an online, device agnostic, web portal, patients complete a health questionnaire which once clinically triaged within the portal, leads to the ability to manage care, appointments and patient communications seamlessly. Telephone alternative available.

  • Microsoft Dynamics 365 Customer Engagement (CRM)

    Kick ICT

    We combine Microsoft Dynamics 365 Sales, Marketing, Customer Service, Field Service and Project Service Automation applications to offer the ultimate customer engagement platform. Formerly known as Dynamics CRM Our service includes developing, consulting, migrating, deploying and supporting Microsoft Dynamics 365 applications.

  • Salesforce Licence

    Methods Business and Digital Technology Limited

    As a Salesforce Reseller, and Consulting partner, the Methods Salesforce Licencing Service provides you the ability to purchase services and licences under one agreement across the full Salesforce products suite including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Health Cloud, Public Sector Solutions, Data Cloud and Net Zero Cloud.

  • Symplicity UniHub Placements and Global Mobility

    Symplicity

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • Fusus by Axon

    Axon Public Safety UK Limited

    Fusus by Axon is an open ecosystem that integrates all public safety assets. It can integrate with any data source, such as pulling in public and private video feeds by utilising and unifying existing equipment. It enables public safety personnel to function more efficiently creating a common operating picture.

  • Car Park Revenue Maximisation (Reservations)

    JustPark

    JustPark Reserve is our core product, allowing customers to find, book and pay for your spaces through our award-winning app. You’ll benefit from a reliable revenue stream and your customers will enjoy the convenience of pre-booked parking.

  • boomAlert

    Boomalert Ltd

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • Live Chat & Chatbot Software

    Orlo

    Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.

  • Appian Abstraction Platform

    Softcat Limited

    The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APPSC24GC14

  • Ideagen PleaseReview

    IDEAGEN TECHNOLOGY LIMITED

    Secure document co-authoring, version control and redaction. Suitable for government contracts, reports, policies and tender documentation drafting. Teams of 200+ can review, co-author and redact the same document at the same time in real-time with complete control over the document's content and the process. Full audit trail for regulatory compliance.

  • PlaceBuilder

    The Future Fox Ltd

    PlaceBuilder is the smartest way to engage communities in local decision making. It helps the built environment sector maximise inclusivity, streamline community insight and boost productivity with AI. With a range of engagement tools, data analytics and quick setup, PlaceBuilder is the ideal engagement solution for the public sector.

  • Conversational Messaging

    Boomerang I-Comms Ltd

    Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.

  • Survey Platform for Education

    SmartSurvey Limited

    This Survey Platform for Education features a university-wide plan with unlimited users, allowing educational institutions to engage students, staff, and suppliers comprehensively. It supports continuous improvement in teaching, curriculum, and student services, fostering a responsive and effective educational environment through detailed feedback analysis.

  • WorkInConfidence: Surveys

    WorkInConfidence Limited

    WorkInConfidence: Surveys provide an efficient way to run pulse surveys, mini surveys or long form employee engagement surveys of your people. Collect feedback on employee engagement, respect, resources and safety. See real-time results and track changes over time. We help organisations understand their people and create healthier, more engaged organisations.

  • ENTERPRISE DATA WAREHOUSE AND ANALYTICS SERVICE (EDW+AS)

    Texuna

    Multiple standalone services combine an orchestrated data pipeline for EDW+AS including: Master Data Management; ETL via Python or SQL transformation rules to create an Operational Data Store; analytical reporting via columnar database (Redshift) and QuickSight or PowerBI; advanced analytics with Python notebook; and machine learning via SageMaker.

  • Verint Voice of the Customer

    Verint Systems Inc.

    Verint VOC is designed with ease-of-use in mind, create intelligent AI powered surveys for your citizens across every touchpoint. Uncover the “why” behind citizen feedback to understand emotions. Predictive modeling, powerful AI analytics and interaction analysis helps improve experiences. Mobilise alerts and insights in real-time to improve citizens experiences.

  • E-LEARNING CREATION, SUPPORT AND CONSULTANCY

    Mediator Academy

    We create, publish and maintain engaging elearning content and courses, and deliver them via cloud-based software.

  • Multichannel Survey

    Boomerang I-Comms Ltd

    Boomerang's Broadcast Bulk Messaging Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus

  • Patient Experience Platform (PEP)

    STATICA RESEARCH LTD

    Real-time NLP AI platform to transform patient feedback. Collecting, analysing, scoring and integrating the public voice of patients alongside internal survey and FFT data into a comprehensive dashboard and reports. Enables effortless benchmarking and monitoring, enhances operational efficiency, and drives patient-centred improvements through empirically proven actionable insights.

  • 2 way messaging API

    Boomerang I-Comms Ltd

    Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.

  • Neo Technology Anti-Social Behaviour Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Anti-Social Behaviour Management Solution aids in handling all aspects of ASB incidents, community protection orders, and notices. It utilises intelligent case association to provide valuable insights to teams. Integrated with platforms, it offers workflow and document automation, facilitating communication and decision-making processes.

  • Heresafe Contractor Management and Compliance System

    HERESAFE LIMITED

    Digitalising your compliant contractor process, Heresafe manages contractors, subcontractors & in-house workers on multiple projects or locations, ensuring all arrive safe, work safe and stay safe. Onboarding/assurance, project bookings, RAMS approvals/workflow, contractor portal, inductions &assessments, mobile check-in &digital badges, digital permit to work issue, permit/check-in/project mapping &audit.

  • SAP Sales Cloud

    SAP UK Ltd

    SAP Sales Cloud CRM solution is designed to enhance and manage your sales teams' day-to-day work activities, while improving citizen's engagement experiences and streamling their buying processes.

  • Microsoft Dynamics 365 for Project Service Automation

    FlexRM Limited

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • Notification Software

    Boomerang I-Comms Ltd

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited