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VERINT SYSTEMS UK LIMITED
Verint Quality Management and Quality Bots helps your organisation to modernise its approach to managing all aspects of such quality improvement processes. With this proven solution, you can efficiently evaluate large numbers of audio and/or text-based interactions based on business relevance, employee performance, and customer input.
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ZENZERO SOLUTIONS LIMITED
Zenzero is a Tier-1 Cloud Solutions Provider (CSP) that enables your organisation to leverage the benefits of license consultancy, procurement of services including Microsoft 365 licenses, M365 software licenses, and Azure subscriptions, as well as ongoing support. These services are bolstered by utilising Microsoft Premier Support.
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Colt Technology Services
Cloud Communications is an open standards hosted service providing a telephony based Unified Communications service. Customers can have the ability to evolve into a full unified communications experience, at a time and pace to suit as they further develop and realise their “Digital Transformation” strategies.
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Atlas Cloud
Microsoft 365 is a powerful and secure suite of apps but is not designed to quickly and easily restore lost, deleted, or corrupted data to ensure ongoing productivity. This Backup Service is a simple but effective solution to ensure continuity.
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8X8 UK LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CINOS LIMITED
Cinos Cloud Video Conferencing leverages best-of-breed Cisco HD video as a services (VaaS).
A Cisco-powered cloud service delivering secure multi-party video conferencing and content collaboration, meeting rooms including in-room AV integration, web-based and soft client access for users, integrate standards-based endpoints with Microsoft Teams with one click join.
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e18 Innovation
e18 Innovation is a Healthcare specialist provider of RPA/AI software solutions & services. With over 300 live NHS processes and NHS experienced staff, we support automation in clinical and corporate admin functions. Key areas: outpatient, transformation, cancer pathways, diagnostics, coding, data migration & cleansing, EPR readiness, and Corporate Services optimisation.
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Ostratto
Google Workspace Enterprise Plus extends Enterprise Standard for more complex security and Data Loss Prevention demands of some enterprise businesses. Workspace offers real-time collaboration. Enterprise Plus provides unlimited storage volumes; improved file sharing model, audit reports for user activity. Vault provides eDiscovery and records retention. DLP and security differentiation. Ostratto
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INTEC SYSTEMS LIMITED
HCL Domino is a Rapid Application Development (RAD) platform which can be customised and helps companies build and launch applications faster.
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DEMOCRACY COUNTS LIMITED
The Citizen Portal is an online self service public facing platform accessible via website, providing citizens and residents with unprecedented access to Electoral Services online along with many other public services
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ADDIN365 LIMITED
Addin Intranet enriches Microsoft 365, to provide a comprehensive intranet experience for your employees. It is a SaaS product that adds capability via an app package to your tenant. Our 4 Addin Intranet modules bolster native Microsoft functionality by plugging the gaps in the Microsoft offering with net new capabilities.
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ICS.AI LTD
SMART: Social enhances your social media presence by providing 24/7 intelligent AI-driven management, triage, and response across platforms like Facebook, Twitter, and WhatsApp. It integrates seamlessly, automating interactions and leveraging local and third-party knowledge bases to ensure every user feels supported and engaged.
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Astech
CMIS is a web based, governance & meeting management software that is designed to assist and facilitate the committee and decisions management within your organisation. The software also facilitates paperless meetings, report/workflow management, corporate meeting calendar, members profile-pages and forward plans as well as a host of governance related functions.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Analytics and reporting is at the core of the platform.
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BYTES SOFTWARE SERVICES LIMITED
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics. bssgc
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LEVETT CONSULTANCY LIMITED
Google Workspace AppSheet is a no-code platform that lets you easily build custom apps to streamline business processes. Use data in Google Sheets or other sources, then use AppSheet to create an app. AppSheet helps teams rapidly create the apps they need to improve workflows, boost efficiency, and solve challenges.
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TRANSPUTEC LIMITED
We offer comprehensive services in designing, implementing, and supporting instant messaging and online meeting systems using Microsoft Teams and Cisco Webex. Our solutions ensure seamless collaboration, enhanced productivity, and robust security tailored to your business needs. Contact us to transform your communication infrastructure
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DATASUMI LTD
Real-time Hyper-Relevant Information Access is an advanced service that transforms how individuals obtain information by offering immediate data from multiple sources in different formats. This initiative enables users to swiftly acquire relevant insights across various fields through advanced search algorithms and data integration technologies.
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AWTG LIMITED
Kai is based on innovative A.I. technology called Kai. Kai can recognise spoken and written human language, comprehend intent, and provide a response that emulates natural human conversation. Kai offers assistance to any enterprise interested in utilising AI within their operations, even without the expertise of an IT specialist.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
A secure cloud based telephony service utilising Mitel PBX software and handsets. Customers can add Contact Centre functionality, Compliant call recording, Call Analytics, Remote workers, mobile and soft clients and collaboration tools. The service is managed, monitored around the clock and customers can manage services via an online portal.
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COHESION MEDICAL LTD.
COHESION Care Wallet enables patients to securely share data with flexibly configured cloud-based Digital Dermatology Services allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.
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DATASUMI LTD
Our automated financial data analysis service enables organisations to utilise advanced algorithms and data processing techniques to simplify evaluating intricate financial information and detect patterns, trends, and anomalies with unmatched precision. This groundbreaking solution equips decision-makers to make informed decisions by retrieving trustworthy insights from complex financial datasets.
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CISILION LIMITED
"Liberty Converse delivers advanced omni-channel contact centre management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
These are:
Calls over PSTN
SIP Trunk to User VoIP PBX
Netcall Cloud IP PBX
MS Teams"
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I-NET SOFTWARE SOLUTIONS LTD
Service Integration and Management (SIAM) aims to integrate different services, platforms and applications to provide a seamless service integration and unified client service.
With 100+ SIAM specialists, INET offers flexible, agile and scalable service integration with expertise in assessment, strategy, developing operating and delivery model in a multi-supplier ecosystem..
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VOCALA LTD.
Empowering independent living with Alexa Smart Properties. Enhance independence at home or in care facilities with voice-controlled services, personalised care, seamless communication, safety features, engaging entertainment, and efficient device fleet management.
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OPUS BUSINESS SYSTEMS LIMITED
From 8x8's X-Series (1 to 8) HD Video Conferencing service single click increases productivity, delivering a full collaborative 8x8 solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 offer XCaaS. This service delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration up to contact centre. 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, AI, media-recording, analytics and dashboard reporting, customisable wallboards, quality-management and open-API-integration.
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ACCURX LIMITED
Accurx supports clinicians in primary care: general practice, pharmacies. Secondary care: acute trusts, community, mental health organisations to communicate with patients and healthcare professionals. Two-way messaging, questionnaires, ambient scribe, pep, NHS App, email, patient Initiated, Patient Triage, DACS, video consultations, appointment booking, reminders, care records, care pathways, msk, cancer screening.
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ROWDEN TECHNOLOGIES LTD.
Rowden's Geospatial Intelligence Sharing Platform offers a sophisticated, user-centric solution for real-time geospatial data exchange and visualisation. With features like trusted user levels, data upload capabilities, and obfuscated user access, it enhances collaborative decision-making, ensures privacy, and provides actionable insights, all accessible across devices for a seamless, secure user experience.
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Hostcomm Limited
CXCortex is an AI customer service agent that performs customer service autonomously using AI through a variety of channels such as email, chat, SMS and phone calls. The main purpose of CXCortex is to provide; email, voice & chat assistance, call recording analysis, CX analytics, AI quality assurance.