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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Customer Relationship Management (CRM) is a central feature of Pega.
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Novoville Ltd
Our AI-powered conversational interfaces allow authorities to reach a wide number of residents quickly and get their opinion on any local priority – from environmental policy to transportation planning.They reinforce local democratic participation by bringing dialogue between people and officials where conversations actually take place: social media and chat applications.
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GCI NETWORK SOLUTIONS LIMITED
Amazon Connect constitutes a cloud-based solution for managing contact centres. It offers a comprehensive suite of functionalities, including conversational AI capabilities, omnichannel support for seamless customer interactions, and real-time analytics for performance optimisation. Additionally, it provides valuable agent performance tools, fostering a more productive and efficient contact centre workforce.
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ZOOCHA LIMITED
Backdrop CMS is a simple, lightweight, and easy-to-use Content Management System built using Drupal 7 and provides a credible alternative for organisations whose website is powered by Drupal 7, but who do not want to upgrade to Drupal 9+.
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PLAN ALPHA SYSTEMS LIMITED
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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BOOMERANG I-COMMS LTD
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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Capventis
Capventis is the longest standing partner in Europe of the leading insight platform provider Qualtrics, which specialises in eXperience Management (XM). Listen to what customers and employees are telling you, analyse their feedback using conversational analytics and create action plans to improve their eXperiences.
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CLOUDSOURCE LTD
CloudSource offers flexible, tailored, and highly secure Managed Service solutions that are fit-for-purpose and enable specialist outsourcing or co-sourcing of support services for the Microsoft Dynamics 365 technology stack.
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Boost AI AS
The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.
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Panacea Applications Limited
End-to-end media management solution for communication. Manage and design enquiries, interactions and conversations to all users - clients, buyers, stakeholders. Distribute press-releases and statements, monitoring their reach. Link activity to contacts, subjects and campaigns. Providing integrated project management tools to plan and monitor activity, ensuring you achieve your communications targets.
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The Access Group
Access Care Planning is the UK's leading cloud-based digital care-planning, monitoring, case-management, eMAR, workflow solution. Delivered by browser and mobile app (online/offline), it removes paper, improves quality and compliance. Part of the Access Care Suite (used by 5,800+ registered providers), it's easy-to-use and helps you deliver outstanding care.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
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NTT DATA Business Solutions (UK) Limited
SAP Integration Suite is a versatile, cloud-based integration platform that facilitates efficient connectivity between enterprise applications, data, and processes. It supports seamless integration across business environments, enabling real-time data synchronization and extending business capabilities with APIs, pre-built connectors, and robust integration flows.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations to deliver an integrated suite of front of house systems. Brightwire iVES Integrated Visitor Experience Solution) includes ticketing (front of house till ticketing system with integrated online e-commerce capability), a queue management app, a membership management system, customer feedback tools and comprehensive business intelligence dashboard for analytics.
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CEOX SERVICES LTD
Ceox’s Microsoft Power Apps for Citizen Developers empowers an organisation’s workforce to quickly and securely build engaging business applications. Based upon Microsoft’s Low-Code Application Platform (LCAP), Power Apps. Ceox’s services allows organisations to build line of business applications. Empower your workforce, automate tasks, streamline process and deliver better customer satisfaction.
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CLARITAS SOLUTIONS LIMITED
Empower users to have complete control of Business Operations Case Management. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.
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Orcuma Ltd
Safer Communities software designed to support Safer Partnership and Community Safety initiatives aimed at enhancing collaboration among organisations involved in promoting community safety. By providing tools for information sharing, case coordination and data analysis, our software empowers Safer Partnerships and Community Safety Hubs to effectively address complex safety issues.
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ITS COMPUTING LIMITED
ITS Cube is the new public sector case management system from ITS. Built with modular blocks. Configure a case management solution to specific requirements or have additional blocks added to meet unique business requirements. ITS Cube is fully compliant with GDS and NICS design and implementation guidelines.
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Data8 Ltd.
Validates email addresses at the point of capture and identifies whether they are valid or invalid.
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Symplicity Corporation
Advocate’s student wellbeing case management solution enables early intervention by proactively identifying students in crisis. Prioritise and track efforts in supporting students for mental health issues, financial advice, counselling sessions, ResLife and general enquiries. Once identified, targeted interventions are enabled and tracked within a dedicated support plan.
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IIZUKA Software Technologies Ltd
IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.
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INOAPPS LIMITED
Inoapps Archiving Solution, a fast-to-implement SaaS application helping companies planning to migrate/have migrated off Oracle EBS. An agile way to support regulatory requirements to retain and report on historical transaction data. Our solution allows decommissioning legacy systems, dramatically reducing hardware, software, storage and maintenance costs by archiving your application data.
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IMImobile Europe Ltd
Healthcare Communications are #1 Market leaders in FFT, surveys/audits and patient experience. Multiple channels capture real time patient/staff feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmaps.
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Floww
Floww provides funding partner organisations such as VCs, Private Equity firms, angel syndicates, accelerators, innovation agencies and other investor communities with the full suite of management tools and workflows to run their networks and to source, ingest data, select, manage, share, administer and report on deals.
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CLOUDSOURCE LTD
CloudSource provide business consultancy and technical development services based on the Microsoft Power Apps and Portals technology stack.
We offer a range of functional and technical services that digitise, enhance and improve public services.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications platform providing email marketing, campaigns, internal communications, newsletters, alerts, SMS, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, analytics, reports, customised templates and access to a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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CIRCYL LIMITED
Circyl specialise in the design, development and deployment of business solutions based on the Microsoft Power Platform. We are experts in Information Management, Dynamics 365, Apps and Data and Analytics working with the latest Microsoft technologies and focussed on delivering successful outcomes, while increasing business value for our Clients.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).