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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Dynamics 365 Customer Insights service helps organisations understand citizen contacts and customers deeply. Connect data from transactional, behavioral, and observational sources for a 360-degree view. Utilize insights to enhance customer-centric experiences and processes.
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Rhans (Ireland) Limited
Talent acquisition suite/platform with comprehensive ATS and CRM. Our service is a comprehensive recruitment platform that streamlines the applicant lifecycle. It offers features such as applicant tracking, automated communication, candidate management and onboarding workflows. Our solution helps organisations attract top talent, optimise their recruitment processes, and reduce costs.
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Symplicity Corporation
CareerHub is a leading career development platform which universities use to provide end-to-end employability enhancing services to students (from applicants, enrolled students to graduates and alumni). It underpins student careers through access to key services whilst driving employer engagement and provisioning jobs to students faster. Highly configurable to support personalisation.
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Fusion Business Solutions (UK) Limited
BMC Helix Visual Effects is a Kanban and Gantt visualisation for BMC Helix ITSM customers, offering stronger DevOps and ITSM alignment. Fusion GBS is an Elite Partner of BMC.
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IIZUKA Software Technologies Ltd
IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.
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Dun & Bradstreet Ltd
D&B Hoovers provides access to the Dun & Bradstreet Data Cloud for real-time business intelligence. With an easy to navigate user interface, D&B Hoovers combines more than 297 million business records from 30,000 sources in 190 countries, updated 5 million times a day with an intuitive, dynamic user interface.
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Opus Telecoms
From 8x8's X-Series (1 to 8) HD Video Conferencing service single click increases productivity, delivering a full collaborative 8x8 solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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VISIONET EMEA LIMITED
Visionet provides end to end support, implementation, upgrades, migrations, managed services and training for Microsoft Dynamics 365 Customer Engagement (CRM) Sales, Customer Service, Marketing and Field Services. Visionet has created an agile framework for Public Sector customers' needs and requirements.
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GLOBAL 4 COMMUNICATIONS LIMITED
AWS Connect constitutes a cloud-based solution for managing contact centres. It offers a comprehensive suite of functionalities, including conversational AI capabilities, omnichannel support for seamless customer interactions, and real-time analytics for performance optimisation. Additionally, it provides valuable agent performance tools, fostering a more productive and efficient contact centre workforce.
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Abavus.co.uk
Our Cemetery Management capability enables local authorities to fully manage their cemeteries digitally. Includes booking and paying for plots and services, creating contracts for plot leases, managing and maintaining cemeteries (including plot inspections), and ability to maintain full up-to-date digital asset plot and cemetery records.
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Alcium Software Limited
Evolutive is a leading software solution for the public sector. Features include; CRM, Enquiry Management, Workflow Management, Funding & Grant Management, Employment Programme / Employability Management and Participant Tracking, Advanced Reporting, Events Management, Online forms and more. Highly flexible system which can be customised to meet client requirements.
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Health Sector Talent Limited
Talent acquisition suite/platform with comprehensive ATS and CRM. Our service is a comprehensive healthcare recruitment platform that streamlines the applicant lifecycle. It offers features such as applicant tracking, automated communication, candidate management and onboarding workflows. Our solution helps healthcare organisations attract top talent, optimise their recruitment processes, and reduce costs.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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INFOSYS LIMITED
Microsoft Dynamics 365 ERP Cloud Advisory is an end to end service for cloud readiness assessment, fit-gap analysis for cloud implementation, Integration and optimisation services for Microsoft Dynamics 365 ERP cloud implementation.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Customer Relationship Management (CRM) is a central feature of Pega.
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Novoville Ltd
Our AI-powered conversational interfaces allow authorities to reach a wide number of residents quickly and get their opinion on any local priority – from environmental policy to transportation planning.They reinforce local democratic participation by bringing dialogue between people and officials where conversations actually take place: social media and chat applications.
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GCI NETWORK SOLUTIONS LIMITED
Amazon Connect constitutes a cloud-based solution for managing contact centres. It offers a comprehensive suite of functionalities, including conversational AI capabilities, omnichannel support for seamless customer interactions, and real-time analytics for performance optimisation. Additionally, it provides valuable agent performance tools, fostering a more productive and efficient contact centre workforce.
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ZOOCHA LIMITED
Backdrop CMS is a simple, lightweight, and easy-to-use Content Management System built using Drupal 7 and provides a credible alternative for organisations whose website is powered by Drupal 7, but who do not want to upgrade to Drupal 9+.
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PLAN ALPHA SYSTEMS LIMITED
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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BOOMERANG I-COMMS LTD
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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Capventis
Capventis is the longest standing partner in Europe of the leading insight platform provider Qualtrics, which specialises in eXperience Management (XM). Listen to what customers and employees are telling you, analyse their feedback using conversational analytics and create action plans to improve their eXperiences.
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CLOUDSOURCE LTD
CloudSource offers flexible, tailored, and highly secure Managed Service solutions that are fit-for-purpose and enable specialist outsourcing or co-sourcing of support services for the Microsoft Dynamics 365 technology stack.
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Boost AI AS
The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.
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Panacea Applications Limited
End-to-end media management solution for communication. Manage and design enquiries, interactions and conversations to all users - clients, buyers, stakeholders. Distribute press-releases and statements, monitoring their reach. Link activity to contacts, subjects and campaigns. Providing integrated project management tools to plan and monitor activity, ensuring you achieve your communications targets.
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ACCESS UK LTD
Access Care Planning is the UK's leading cloud-based digital care-planning, monitoring, case-management, eMAR, workflow solution. Delivered by browser and mobile app (online/offline), it removes paper, improves quality and compliance. Part of the Access Care Suite (used by 5,800+ registered providers), it's easy-to-use and helps you deliver outstanding care.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
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NTT DATA Business Solutions (UK) Limited
SAP Integration Suite is a versatile, cloud-based integration platform that facilitates efficient connectivity between enterprise applications, data, and processes. It supports seamless integration across business environments, enabling real-time data synchronization and extending business capabilities with APIs, pre-built connectors, and robust integration flows.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations to deliver an integrated suite of front of house systems. Brightwire iVES Integrated Visitor Experience Solution) includes ticketing (front of house till ticketing system with integrated online e-commerce capability), a queue management app, a membership management system, customer feedback tools and comprehensive business intelligence dashboard for analytics.
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CEOX SERVICES LTD
Ceox’s Microsoft Power Apps for Citizen Developers empowers an organisation’s workforce to quickly and securely build engaging business applications. Based upon Microsoft’s Low-Code Application Platform (LCAP), Power Apps. Ceox’s services allows organisations to build line of business applications. Empower your workforce, automate tasks, streamline process and deliver better customer satisfaction.