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882 results found

882 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • 8x8 Contact Platform as a Service - CPaaS

    Opus Telecoms

    8x8’s Contact Platform as a Service (CPaaS). 8x8 Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS.

  • Hostcomm Cloud Contact Centre & Predictive Dialler

    Hostcomm Limited

    We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.

  • NFON - Arrow Ola Nhanced

    ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)

    The Arrow Ola Nhanced Telecommunication Solution offers an easy-to-use, multi-tenanted, independent and reliable Cloud telephony platform for all Public Sector organisations

  • VerseOne Vocoll Communication and Collaboration Tool and Intelligent Chatbot for Customer Service

    VERSEONE GROUP LTD

    Easily collaborate through frictionless digital interactions. Vocoll drives productivity through empowering collaboration between internal teams and external customers, through Live Support/Chat, Knowlege bot. Vocoll customer experience is further enhanced through a native Android or iOS mobile application, enabling true on-the-go interactions via push notifications.

  • Daisy Cloud PBX (RingCentral RingEX)

    WN CORPORATE SERVICES TRADING LIMITED

    Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.

  • Cirrus Contact Centre

    WN CORPORATE SERVICES TRADING LIMITED

    Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.

  • Digital Engagement

    Intercity Technology Limited

    Intercity’s digital engagement platform is a digital-first solution & part of Contact Centre, offering omnichannel customer interaction, personalised marketing, analytics, and CRM integration. It enhances customer relationships, streamlines marketing efforts, and optimises user experiences across web, mobile, and social channels. Ideal for businesses seeking scalable and effective digital engagement solutions.

  • SMS

    Saascoms

    The distribution and delivery of SMS messages

  • Microsoft SharePoint Modern Intranet

    BRIDGEALL LIMITED

    Bridgeall Modern SharePoint Intranet, utilises the power of Microsoft SharePoint to build a modern and powerful Intranet. Flexible, customisable and rapid to deploy SharePoint Intranet that enhances employee collaboration, productivity, compliance and engagement all backed up by Microsoft Azure SLA’s and Bridgeall's UK support team. Microsoft gold SharePoint partner.

  • Microsoft 365 Teams Phone

    Atlas Cloud Ltd

    Microsoft 365 Teams Phone allows you to replace your existing VoIP system with features directly delivered from Microsoft 365. Calls between users within your organization are handled internally, removing long-distance costs on internal calls. It’s like having a digital phone system integrated seamlessly with your collaboration tools.

  • Microsoft Teams Application Development

    VE3 GLOBAL LTD

    We Develop applications directly into the Teams environment wither for increased functionality of teams or to link external software directly into Teams.

  • EBO e-Correspondence

    EBO.AI (UK) LTD

    The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records. Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.

  • Intelligent Automation / RPA (UiPath)

    e18 Consulting Ltd

    e18 Innovation is a Healthcare specialist provider of RPA/AI software solutions & services. With over 300 live NHS processes and NHS experienced staff, we support automation in clinical and corporate admin functions. Key areas: outpatient, transformation, cancer pathways, diagnostics, coding, data migration & cleansing, EPR readiness, and Corporate Services optimisation.

  • SMS Reminders, Alerts

    MMG Mobile Marketing Group

    MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.

  • Google Workspace Business Plus

    Levett Consultancy Ltd

    Google Workspace Business Plus includes everything within the Standard edition, plus you get advanced productivity tools for up to 300 users with 5 TB pooled storage for each user in your organisation, enhanced security and management controls including advanced endpoint management, Google Meets attendance tracking, and Vault eDiscovery .

  • AI-Powered Health Data Privacy Solutions

    DATASUMI LTD

    At Datasumi, we recognise the importance of protecting sensitive healthcare information. This is why we have created advanced AI-Driven Health Data Privacy Solutions to improve health data confidentiality. We emphasise anonymisation methods, secure data-sharing protocols, and rigorous compliance with regulatory standards such as GDPR.

  • EBO Patient Information

    EBO.AI (UK) LTD

    Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively. The EBO solution: - automates the process of updating patient demographic data - collects essential age, gender, address, contact details - identifies data inconsistencies or missing data

  • Microsoft Teams Voice

    SCG CORPORATE LIMITED

    A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.

  • Inclued Citizen Engagement Platform

    MYDEX DATA SERVICES COMMUNITY INTEREST COMPANY

    Inclued enables safe, secure, two-way engagement between citizens and organisations. Citizens can publish anonymised profiles of themselves. Subscribers can identify, target and recruit citizens for their services, present incentives and offers, create communities, and seek feedback. Secure data sharing helps eradicate form filling, saving time and effort for all stakeholders.

  • UK Sovereign Secure Managed Software as a Service (SaaS)

    NINE23 LTD

    Nine23 offer a fully managed private cloud infrastructure (Platform FLEX) hosted in UK Sovereign, FSC/PASF accredited datacentres, capable of hosting Tier 1 OFFICIAL (SENSITIVE) applications and fully managed service to provide SaaS services. Connections available to government networks (RLI,LECN,PSN,HSCN) and internet-connected. NCSC Cloud Security Principles, Secure-by-Design. Enables secure user-focused applications.

  • FireText UK Secure (Official) NHS SMS Gateway

    FireText Communications Limited

    FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.

  • Google Workspace Enterprise Plus

    Levett Consultancy Ltd

    Google Workspace Enterprise Plus is designed for large organisations, providing a complete suite of productivity and collaboration apps, flexible storage options, and enterprise-grade video conferencing with up to 1K participants. Live-stream to 100K viewers in-domain and across trusted domains, and benefit from the most advanced enterprise-grade security and management tools.

  • Sabio Console

    SABIO LTD

    Sabio CONSOLE is a solution developed by SABIO to help companies in their AI&Automation journey. It is based in three pilars: Knowledge Managment, Analytics and AI&Automation.

  • Collaborative Working Environment (CWE)

    MONKTON GROUP UK LIMITED

    The Collaborative Working Environment (CWE) platform boosts productivity for global national security, defence and law enforcement agencies. Integrating multiple communication tools into one platform, it's field-tested with Five Eyes and industry partners, ensuring reliability. CWE can be hosted in a controlled cloud environment or managed as a service.

  • AI-Enhanced Customer Insights Platform

    DATASUMI LTD

    Our AI technology has transformed the way organisations analyse consumer behaviour and preferences. Using state-of-the-art generative AI, we enable organisations to tailor services, improve customer interaction, and stimulate growth. Our sophisticated segmentation capabilities, accurate forecasting, and personalised recommendations allow organisations to surpass customer expectations.

  • Mitel MiVoice Business Subscription: Cloud Telephony Managed UCaaS/CCaaS Communications Solution

    4Sight Communications Ltd

    A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.

  • Freshservice: Employee Engagement Suite (EES) - ITSM Service Desk Software

    Freshworks Inc.

    Freshservice is a SaaS based IT Service Management product from Freshworks. Affordable, configurable, ITIL4 aligned, IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

  • Content Generation Tool for Public Awareness Campaigns

    DATASUMI LTD

    Our service, Content Creation for Public Awareness Initiatives, provides sophisticated generative AI tools to produce engaging content to boost public awareness efforts. We enable organisations by crafting powerful messages, visually captivating graphics, and multimedia content that connects with audiences.

  • 8x8 Meetings (Meeting Collaboration and Video Conferencing services)

    Six Degrees

    8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.

  • Panacea Dynamic Purchasing System (DPS)

    Panacea Applications Limited

    GDPR compliant comprehensive Dynamic Purchasing System for goods or services (with or without lots/categories). From e-tender to evaluation, qualification, moderation, award, call-off and order acceptance. Real-time reporting, audit trail. Procurement team, contract managers, stakeholders and supplier portals. Intuitive DPS to cut costs, deliver improved services, and comply with procurement law.