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852 results found

852 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Sabio Console

    SABIO LTD

    Sabio CONSOLE is a solution developed by SABIO to help companies in their AI&Automation journey. It is based in three pilars: Knowledge Managment, Analytics and AI&Automation.

  • AI-Enhanced Customer Insights Platform

    DATASUMI LTD

    Our AI technology has transformed the way organisations analyse consumer behaviour and preferences. Using state-of-the-art generative AI, we enable organisations to tailor services, improve customer interaction, and stimulate growth. Our sophisticated segmentation capabilities, accurate forecasting, and personalised recommendations allow organisations to surpass customer expectations.

  • Mitel MiVoice Business Subscription: Cloud Telephony Managed UCaaS/CCaaS Communications Solution

    4Sight Communications Ltd

    A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.

  • Freshservice: Employee Engagement Suite (EES) - ITSM Service Desk Software

    Freshworks Inc.

    Freshservice is a SaaS based IT Service Management product from Freshworks. Affordable, configurable, ITIL4 aligned, IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

  • Content Generation Tool for Public Awareness Campaigns

    DATASUMI LTD

    Our service, Content Creation for Public Awareness Initiatives, provides sophisticated generative AI tools to produce engaging content to boost public awareness efforts. We enable organisations by crafting powerful messages, visually captivating graphics, and multimedia content that connects with audiences.

  • 8x8 Meetings (Meeting Collaboration and Video Conferencing services)

    Six Degrees Technology Group Limited

    8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.

  • Panacea Dynamic Purchasing System (DPS)

    Panacea Applications Limited

    GDPR compliant comprehensive Dynamic Purchasing System for goods or services (with or without lots/categories). From e-tender to evaluation, qualification, moderation, award, call-off and order acceptance. Real-time reporting, audit trail. Procurement team, contract managers, stakeholders and supplier portals. Intuitive DPS to cut costs, deliver improved services, and comply with procurement law.

  • storm CCaaS provided by Exchange Communications

    Exchange Communications Installations Ltd

    Exchange have entered into a strategic UK partnership with Content Guru, the only UK headquartered provider to feature on the 2023 Gartner Magic Quadrant for CCaaS. storm CCaaS is Europe’s leading cloud communications solution and the only platform in the UK to be trusted to operate 999 calls.

  • Managed Microsoft 365

    Xerox (UK) Ltd

    As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications. ISO27001 hosted MS Azure Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more. Project work and ongoing support is available as part of this service.

  • Microsoft Office 365

    Synergi Software Limited

    Office 365 provides industry leading productivity and collaboration tools for Office based and remote workers. Delivering the power of cloud productivity to organisations of all sizes, combining Microsoft Office desktop suite with cloud-based versions of next-generation communications and collaboration services, including Exchange, SharePoint, Teams & OneDrive, MS Entra.

  • SMART AI IT Helpdesk

    Phoenix Software Ltd

    The SMART AI IT Helpdesk Assistant uses AI technology and self-service to improve IT support 24/7 while reducing service delivery costs. Human Parity AI let’s user log tickets, check for updates and order equipment via natural language and chat. No training needed and simplifies self-service support issues.

  • Animal Identification Transponder / Tag/ Microchip Checker.

    Equine Register Ltd

    Enables the public and/or authorised users to check animal identification data recorded on a transponder (including a microchip or tag or other readable device) interoperable with the Central Equine Database, Central Animal Database, Central Canine and Feline Database via secure API. Service is interoperable with 3rd party systems.

  • Cloud Apps - Business / Community Alert

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for room and event booking

  • Content Guru Cloud Contact Centre

    Content Guru Ltd (Redwood Technologies)

    Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.

  • 8x8 Work - UCaaS (Unified Communications as a Service)

    INTUITY COMMUNICATIONS LIMITED

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • SMART: AI Medical Assistant

    ICS.AI LTD

    Revolutionise medical staff support with our AI Assistant, designed for 24/7 hospital self-service automation. It streamlines clerical tasks, allowing staff to focus on medical care by automating routine tasks with high accuracy and integrating seamlessly into hospital systems.

  • Citizen Engagement Chatbot

    DATASUMI LTD

    Creating a Citizen Engagement Chatbot entails building a conversational AI system that leverages large language models (LLMs) to transform interactions between citizens and the government. Our chatbot is capable of effectively delivering information and answering citizen questions.

  • CCaaS (Contact Centre as a Service) Intermedia

    INTUITY COMMUNICATIONS LIMITED

    Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Oak Engage

    Oak Engage Limited

    We're an award-winning employee app and intranet solution, on a mission to make communication simple. We transform how businesses work and communicate, wherever they are. We're trusted by the world's biggest brands and address their communication challenges head on to empower people.

  • Global 4's 8x8 XCaaS (eXperience Communications as a Service) Platform

    GLOBAL 4 COMMUNICATIONS LIMITED

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Microsoft Dynamics 365 Online Portal for Cloud Self Service

    Ve3 Global Ltd

    VE3 specializes in custom Microsoft Dynamics 365 solutions, emphasizing online portal development and cloud app deployment. We empower organizations with user-friendly portals, enabling self-service for citizens, suppliers, employees, and members. Our cloud-based solutions optimize efficiency, ensuring a seamless experience for all stakeholders, maximizing return on investment.

  • WAVE PTX

    Motorola Solutions UK Limited

    WAVE PTX is a subscription-based group communication service that instantly connects teams at a push to talk of a button across different devices, networks, and locations. Easily share voice, text, photos, video and more with a group or individual at the push of a button. All from one PTT application.

  • Prisoner In Cell Solution (PICS)

    Unify Business Solutions Limited

    The Unify PICS Solution is designed to provide simple cost-effective access to Applications or Resources from either Unify PICS Terminals or Handheld devices. User Applications available via the system are presented as “Tiles” on the lobby screen.

  • Nexidia Speech and Text Analytics. Customer Insights. Customer Journey

    NICE SYSTEMS UK LIMITED

    NICE Nexidia provides customer interaction analytics that will accurately search, identify, provide insight from audio, chat, e-mail, social and text interactions. The solution offers common metrics and soft skills behaviour analysis in a single interface that enables users to seamlessly organise, analyse and operationalise this data.

  • Microsoft 365

    Ceox

    Ceox Microsoft 365 helps Public Sector organisations improve productivity, collaboration and communication. Office 365 (within Microsoft 365) replaces ageing file shares, creates team sites for project collaboration and provides a digital workplace solution with business productivity tools. Deliver services more efficiently, reduce costs, meet user needs and increase staff happiness.

  • Amillan Anywhere Cloud

    Amillan Ltd

    The enterprise-grade UCaaS solution (Amillan Anywhere and Amillan Everywhere), provides businesses with a unified communications solution from remote to the in-office environments or hybrid approach. Our decade-long partnership with Cisco for hosting Cisco telephony solutions enables us to provide service, support, and the latest features that no other provider can.

  • OpenDialog AI

    OPENDIALOG AI LIMITED

    Elevate efficiency and user experience with our conversational AI and generative AI platform, leveraging the world's most advanced GenAI and large Language Models (LLM). Our platform and assistants (chatbots) are tailored for regulated sectors, ensuring accurate, safe responses and transparent decision-making, automating up to 90% of interactions across your organisation.

  • RingCentral Embedded Dialler for Microsoft Teams

    Bytes Software Services

    RingCentral Embedded Dialler for Microsoft Teams, brings our robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. Natively integrating functionality from RingEX into Teams, users can make calls and schedule, start and join meetings, view call history, and access our RingCentral Bot without leaving Teams. bssgc

  • Insight - SADA Google Workspace

    Insight

    Google Workspace is a cloud-based suite of productivity and collaboration tools, including Gmail, Drive, Docs, Sheets, Slides, Meet, Calendar, and more. It empowers teams to communicate, store files, and work together seamlessly from anywhere.

  • RingCentral Direct Routing for Microsoft Teams

    Bytes Software Services

    Native Teams dialing powered by RingCentral. RingCentral Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface. bssgc